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March 2024 by Malcolm
Dropped a package off with a prepaid label. They said they never received the item and never scanned it in...I filed a claim, but that did nothing. As I result, I had to pay to replace the item. I don't know how you lose a package within your own facility. Never ever shipping with FedEx again if I can avoid it.
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February 2024 by Dominique Valdez
I wish I saw the reviews on here first. As I walk in, I see there’s 2 other customers and like 8 “employees” most of them being “Edgers” and asking personal questions trying to figure out where I live. And even though I already had an eBay printed out label on my box and all taped up they tried to charge me $15 more “because of weight” but said he’ll waive the fee if I gave him my number. Went to UPS within walking distance and helpful people there took care of a new label for me for $2 and couldn’t believe what had happened at FedEx.
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February 2024 by MaryAnne Achieng
would charge you for walking into the store if they could
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February 2024 by Emily Yocco
Omg. Amazing. Ollie’s customer service is top notch. They were very helpful, patient, and kind. They went above and beyond. Thank you so much for being here.
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December 2023 by Bita Yazdianpour
I came here to get copies of some old family printed pictures and they did a great job. I dropped off the original photos and picked up the copies the next day. Ollie was very helpful. Good location with lots of parking.
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October 2023 by crystal johnson
I went in twice recently and the pack and ship representative was very helpful and assisted me in getting my package which was quite large and awkward packaged. I also need help with copying and they were very helpful in that regard as well.
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October 2023 by Mike M-C
Fast and easy package drop off, took less than 30 seconds!
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August 2023 by Frank O'Kane
I recently visited this Fed X location to renew my passport. The staff was super helpful and tutored me through every step. The reason I decided to write this review (which I never do) is because near the end of the transaction I started to have an a fib attack. The manager, Chris, who was helping me, was incredible. He was super kind and worked with me to breeze in and out in a calm fashion. So if anyone at Fed X reads this Chris deserves a raise or a bonus or something! Thanks, Chris
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July 2023 by Bethann'e Roche-Aimn'Dreemon
Always friendly and helpful. Very fast service & nice and air conditioned
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June 2023 by Michael K.
Had a small last minute print job. I was concerned about turnaround if I submitted online. I called and spoke with David who set it all up for me, handled my expectations to make sure it got out tonight. Thanks David!Everyone seemed busy handling customers with odd requests but everyone was very friendly and helpful. Easy up front parking!
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June 2023 by D
Lady closing today(06/06/23) is Miserable.At 745 “just a reminder we close in 15 min” (understandable)But then at 755 “5 minutes guys”, and the printer im using runs out of paper, she spends the next bit of time very slowly getting paper and putting it in, and then as soon as she walks away“YOU GUYS HAVE TO BE OUT IN ONE MINUTE”I understand you close at 8 but there is NEVER a reason to rush a customer out especially in such a rude tone. Also i was waiting a solid 5 minutes for you to get paper and fill the machine, if she did this faster maybe I would have been gone but no, she decided to blame me for her faults.Dont work in an environment with customers if something as simple their presence 2 minutes after closing annoys you this much.
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May 2023 by David Lewis
I was blown away by the level of customer service offered at this store today. Thank you for going above and beyond for your customers!
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May 2023 by T B.
I needed holes put in a book. I brought in the all the binding materials and they charged me $4.04 to put the holes in & the coil in the book PLUS a $2.50 service charge because I spent less than $50. All told I paid $7.21 for five minutes worth of work on their part no materials provided. I will NEVER come to a FedEx Office again.
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April 2023 by Kat L.
Been coming here since they opened other than the location being convenient the staff is horrible. Slow snarky and unmotivated.
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March 2023 by John T.
Tanya, the assistant manager, was very kind and considerate when helping us ship an important family heirloom for my mom's funeral.
