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September 2023 by Bryan Johnson
Always on point. With full inspections even with just an oil change. I drive out of my way to get my car serviced here
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August 2023 by Bryan J.
I took my c300 in for a full brake replacement, oil change and alignment. Arthur gave me a very reasonable price on it and had it done by next morning
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August 2023 by Mike H.
The WORST place to take your car to for repairs. They don't really care about their customers and tend to rip people off anyway they can. If your car has any mechanical issues don't bother to come here AT ALL because they will screw up your car and at the end they will be rude and disrespectful. They will overcharge, scam, and damage your property. If you confront them about it they will deny it and blame you instead. If I could I would give them a zero star.
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July 2023 by chief w.
I'm a loyal customer. Been going to Arthur for almost 10 years now. He's fair and is an overall nice guy on top of that.
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July 2023 by Yolanda M.
I love Formula Automotive Group! I've been going here for 5 years and they completely take the stress out of car ownership. They are honest and straightforward and have helped me in many pinches I've been in either with my vehicle or even someone else's! I don't want to go to any other place!
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June 2023 by Wallop loba
I went here two days in a row hoping to use this business and be a returning customer. The first day I came in, I was bringing my car that had died on the road and I came by to ask them for a jumper cable to bring my car, we had a little disagreement because he said it was an expensive cable so I need to leave a deposit. When I saw the cable I said fine, I left him my card. Bought oil from him and when and brought the car to him. He was to look for an oil leak, tie up a panel underneath, replace TPMS sensor and a a battery. Well I bought a battery, came through and asked him to do everything. He charged me a somewhat reasonable rate of $254. I went on to do smog which the car failed because of a thermostat and coolant temperature sensor. I went on to buy OEM parts from Chevy took it back to him to change it. He couldn’t finish it so the next day he sends me pics that the thermostat had been removed from the car. After the replacement of the sensor and thermostat, when I go to pick up the car, he charges me $461 in total. Mind you I bought the parts. His reasoning is that I never asked for the price. Because Arthur I didn’t think that you’ll charge me an insane amount of money for changing a thermostat.” Be Careful with this place.Service: General repairs & maintenance
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March 2023 by Mark P.
I came in with no appointment and was accommodated immediately. He was upfront and the service was quick. Art took care of me.
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February 2023 by Svitlana Sargsyan
very bad service... inattentive and rude staff! they don't value their customers!!! unprofessionalism led to a serious breakdown of the car and the damage was not reimbursed! I do not recommend this service center!!!Service: Tires
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July 2022 by armen meyer
Nice guys. No pressure tactics. Had to pay a little for an assessment of my car, but it was honest, thorough and well worth it. Thank you Arthur.
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June 2022 by Dernik H.
If you have any engine problems don't bother taking your car to this place at all because they have no idea on how to fix cars properly and will charge a lot of money for parts that your car probably doesn't need so that they can make money off of you. I took my car to their shop to get it fixed and picked up the car with the same issues and way less money in my pocket. The owner is very rude and will not take accountability for the bad quality of work that is done on the car if he's confronted about it. I spent thousands of dollars on my car's engine and parts but still cannot drive the car because now it turns off while driving on the road randomly. Prior to taking my car to their shop my car was at least running without turning off but after taking it to their shop it turns off out of nowhere. I told the owner about it and he told me that "it's not my problem" even though it is due to their lack of understanding about BMWs and German cars. If I knew that this was going to happen I would have never taken my car to their shop ever! They could care less about their customers and only care about the money that they can get from them.
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June 2022 by Charles P.
I visited Formula Automotive yesterday to have my wheels aligned. They were recommended by Costco Tires. I was blown away by their expertise, craftsmanship, courtesy and very reasonable prices. This was the first time that I have used their services and it certainly won't be my last. I'm always pleasantly surprised when a business surpasses my expectations. Arthur, who is one of the owners is so knowledgable and patiently explained the process and the results to me.This location will close at the end of the month due to a greedy landlord, however, the Burbank location will remain open and Arthur will be over there.You simply can't do better than this. If you try it, you'll be pleasantly surprised. These are really kind people.
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March 2022 by Steven Z.
I have been a few times and George (owner) has always provided me with great service. George and his mechanics always fix up my car and put it in much better shape than it came in. They answer all my questions and even teach me about cars. So far, his team has changed my oil, brake pads, brake rotors, spark plugs, and filters. They have even fixed a few things for free. I don't know what I'd do without them!
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January 2022 by Jordyn M.
My car panel was dragging on the floor and I called Formula Automotive just looking for a diagnostic... they put it on the ramp and tried to fix it as much as possible and FOR FREE!! I will be coming back at a later date to purchase the part and do work with them because it was really nice of them to do so and the problem was fixed for the time being. Happy customer
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December 2021 by Ty McClendon
* Scam Alert *The owner refused to give me a receipt after I paid $640 for new tires.He told me cash only and was very rude after charging me.He basically told me to leave after he took my money. Do not shop here if you plan to sell your vehicle and document the work you've done for it. Do not shop here period.Service: Tyres
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December 2021 by Ty M.
* Scam Alert * The owner refused to give me a receipt after I paid $640 for new tires. He basically told me cash only and to leave. Very rude and disrespectful. I wanted to the receipt to show a customer that I have new tries. I wish I never paid him cash