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January 2024 by Lindsay Casting
incredible service! Andre is amazing. Friendly, honest, helpful and he completed the work on my vehicle ahead of schedule. I highly recommend this place, especially if you are filing a claim thru AAA. thanks again Andre!!!!!
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January 2024 by Afton Lowery
I'll never go to another mechanic!! The MOST honest and compassionate place. I came in with some serious issues and Andre walked me through everything so I could understand what each engine code meant, what needed to be repaired, and we worked out a plan for my car I felt comfortable with.He went the extra step to ensure my mysterious car problems were solved since they were unusual and required the hybrid specialist, John to work out the root of the issue.There is a rental car company right next door.I really couldn't have been happier with my experience.Future Auto is really setting a new standard for mechanics.
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January 2024 by Andy McAllister
I visited Future Auto Service after suffering problems with my Fiat. Andre and his crew were incredibly kind. Without charge they did some extensive detective work and determined that my problems needed to be dealt with at a dealership. I know for a fact they could have told me otherwise and performed a procedure with no guarantee of success. They were very honest and I'd return there anytime.Also, the garage itself is immaculate. It's obvious from their workplace that they all take great pride in what they do. I'm sure that's true of the service they provide.
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January 2024 by Tina Hoeksema
So helpful!! Saved the day!!!After a failed repair at the dealer, we googled VW repair near us and were happy to find Future Auto Service and noticed their great reviews. Had our car towed there and they were SOOO helpful!! Knowing we had a time crunch and a LONG cross-country trip moving in a couple days, they got our car fixed quickly so we didn’t have to postpone our travels. They were so thorough, explaining everything along the way and even increasing the safety of our vehicle with an issue not even on our radar. (They were even willing to stay a few minutes late when our ride got stuck in traffic on our way to pick up the car). I can’t say enough great things about Future Auto Service!!!!
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January 2024 by Amanda Castillo
I’m extremely happy to have found a reliable Auto shop. My car needed a new engine and Future Auto helped me through the process with ease and grace. They replaced my engine and kept me up to date through every step.My car now is running great! Thank You Future Auto for helping me through this stressful time.
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December 2023 by David LM M.
Up-front and forthcoming about all they did. gave me a comprehensive evaluation of all issue that might need looking at in the future of my car. And did so while always being pleasant.Will definitely take my hybrid back for future work.
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December 2023 by Victor Arrazabal
Great service!Came in for a simple AAA battery replacement, they assisted me from the phone call all the way to the end. They didn’t have a battery for my car but the manager or owner made a quick call and within 10 minutes a battery was delivered. While in the lobby, the receptionist was extremely helpful and polite. At times you forget the how soothing a nice lobby makes you feel and I did not mind the wait. This is an extremely professional and trustworthy business. I will definitely be going here from now on.
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December 2023 by Abigail Farison
I have an amazing experience here! When my car started overheating over thanksgiving weekend, they were able to take my car right then and had it fixed by Monday evening. Every single person I interacted with was very kind and helpful, and they even gave a discount on my total. My car came back in great shape and they didn’t try to add on any extra costs or fixes (very honest and straight forward). I definitely have a new go to auto repair in Burbank!
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November 2023 by Vediri Atiyota
Not gonna lie. Before I came here I went to a shop that scammed me and gave me my car back with more problems than I came in with. Their name is trust auto collision in case you would like to stay away (definitely STAY AWAY).So I came to Future auto service and you can feel the love for cars and fixing cars as soon as you get there. They are knowledgeable and experienced also they look to give you the best price they possibly can. They gave me honest timing and were professional the whole time. Definitely 5 stars. Thanks for getting my car back on the roadServices: Electrical repair
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November 2023 by Farah H.
This is my favorite auto servicing place. I have been coming here since 2019 for all my car needs such as oil change, tire, engine, window repair etc. I commute from LA to Glendale, but I do not mind due to the pros of of this place. Their customer service is top notch. A gentleman named Tiko literally takes care of all my car's needs with professionalism and respectability. They also text and email me about my appointment with all the necessary details. Another thing I love about this place is the waiting room. Being a lady, I love to feel safe in whichever environment I go. The waiting room is so clean, and sophisticated. They have nespresso coffee, water, fruits and chocolates for their customers.
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November 2023 by Eden G.
*UPDATE*In response to the business owner Jesse that responded to my review....your records are wrong because I was NOT given a quote within 5 minutes....i was on hold and the second person I spoke with after holding said you're busy and to call back in 5 mins for a quote. So how would I have received a quote within 5 mins? The first woman I spoke with should've asked for my contact and called back with a quote if it was so busy. That would've been courteous. Either way I received a much better price & much better customer service somewhere else. Why would I ever give you another opportunity? There's no incentive to ever come to you. Especially after your follow up.
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November 2023 by Andrea Calabrese
The best thing about these guys is their honesty and quality workmanship. I appreciate the fact that they didn't lie to me about a bunch of stuff I didn't need.They told me everything was good with my transmission and since Andres, the mechanic, used to work at Mercedes-Benz, I appreciate that he knows what he's doing with my car.Thank you, AAA, for the referral to this awesome mechanic!Service: Transmission
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November 2023 by Twomoon
Andre was very pleasant to work with. They had my car for two weeks due to a parasitic battery drain and AC/heater issue. Had to rent a car the first week but Andre gave me a loaner Prius for the second week which was very considerate. I was given daily updates via text which was nice as well. Will definitely be back again. Thanks Andre and team.Services: Electrical repair
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November 2023 by Janice Volpe
Brought my 2017 Mazda 6 here for the tech screen to be fixed. they gave me an estimate for what they thought the problem was. Since it would be a few hrs, they arranged an Uber ride home.They called me at the arranged time. The man apologized and said they were unable to fix it, there was an issue with a computer component. When I went to pick up the car, the man apologized again and told me that there would be no charge! Mind you they took the center counsel apart and cleaned all the debris and spilled drink residue. Went even further and said he would look into alternatives to get this fixed, without dealing with a dealership, that charges 1,200$ for the part alone. This place is awesome when it comes to customer service!Service: Electrical
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November 2023 by Hector K.
I couldn't ask for better service, especially from an auto mechanic shop.I felt comfortable and safe when it came to the care of my car.I highly highly recommend this shop!!!!!!!
