-
November 2023 by Geena T.
I forgot why I didn't like this place, but today they reminded me why. I had to come to this one because it was the closest to my job but what a joke this place is; how do you charge $24.99 for a "full service" wash yet charge another $9.99 to clean the inside? In that case I'd do the exterior wash for $14.99 and then get charged the $9.99 for the interior. The owner and management are out of their mind. The workers, outside, are all sweet and to a thorough job when it comes to my vehicles and that's the only reason I would ever come back, but I would rather be late to work than come here again.
-
October 2023 by Andy H.
I bought the Hand wash, because my car is brand new and don't want it to get scratched from the quick wash the put the cars through. So my car is waiting for someone to wash it and it's about 15-20 mins before someone evens comes and starts wetting it , then some other guy comes and tells the guy to go do another car since they will tip more since it's a Gwagon so they guy left and left the car or someone else without doing it. So it's been 30 mins since someone even started my car which isn't okay. They finally come to start it after i complain to one of the people and they start it. This isn't okay picking and choosing what cars they wanna do based on tips also they G-wagon they choose over mine was very old versus my brand new honda touring
-
October 2023 by Wendell K.
This is my first time using HWB in which is funny all of the years that I did live in the area I never used them. This time I did and I do not live in the area more. I gave them a shot the ride need cleaning badly and the price was about the same for hand wash anywhere between their and heading home. Over all a basic good job the issue I have an always have and when I pointed it out the worker just stood their and did nothing he was attempting to say the dirt on my rims would not come off and he asked me what was I using. I took my hand by the way my rims are deep rim and the barrel of the rims needs to be clean to not just the face of the rim. So when the cleaning of my car saw I put my hand in the barrel of the rim and gave me one of towel to wipe my hand . Then he goes and says oh would you like for me to clean it. And everyone by the way I had the tip in my hand for he can see it. I told him no no no its all good I will do it myself and put the money back in my pocket. WOW.
-
October 2023 by Edward A.
Possibly the most poorly run car wash in the area. Despite being a "hand" car wash, my car was dented. The cashier person inside is also somewhat rude and a bit unprofessional. After I paid, a man walked in and she and the man started screaming at each other in front of customers.
-
September 2023 by Cullen W.
Great car wash. I haven't been able to find one that I think does as good as a job as here... also, great prices!
-
September 2023 by Steve H.
My goodness! $21 for an early bird car wash special?? This is an $8 wash. Again we are being acamflationed into spending our hard earned money. Guaranteed the people drying the cars are illegal.
-
September 2023 by Sahil Dawka
Make sure you know the differences in the packages. The lowest priced "wash" is more like a rinse, but I just cleaned up the bug spots myself.
-
August 2023 by Diana Abasta
Car was detailed. The man who worked on the car did an exceptional job. The only complaint was that the interior carpet and seats were still wet.I still recommend but just count on waiting for shampooed area to dry.
-
August 2023 by Roshan M.
I always go here! USUALLY...;o(The lady who normally is cashiering isn't in/and there's an older male in her place. He is a rude guy! He had me wait while he chatted w/his co worker and then was non verbal while I'm inquiring on the gas/car wash etc. Everything costs so much today; I at least would like a hello a thank you or some kind of cordial gesture. We do have choices we're to at least spend our money still- I'll be using my ability to choose and it won't be here. The rudeness
-
July 2023 by Walter R.
My own fault for not reading the reviews of this place after moving into this neighborhood I decided to give it a try with my car and my wife's went for a hand wash for both vehicles ended up getting charged $100 for a hand wash for each vehicle the car itself was literally not vacuumed entirely. No surfaces on the interior were wiped down any materials or liquids used in any capacity it's as if they didn't do anything on the interior. The outside of it was absolutely covered in water spots. The guy wiping my vehicle down came up to me two separate times asking for an additional $20 to take extra care of my vehicle. I think by not giving him extra money is why I ended up with such a bad wash, I cannot begin to describe how much tire shine this person put on my vehicle. It is almost worth going there because of how much tire shine you will get if there was only a way to get it off of the car and into a bottle you could probably resell it and make your money back from the wash. Please do not go to this car wash it is honestly awful.
-
June 2023 by Kevin Mendoza
Place has gone down hill, I was a loyal customer here for about 5 years now. The last 2 times I've taken my car I was charged between $30-$55 plus tip which wouldn't be a problem except they don't clean the splitters at the bottom on my bumper, the scratches their scrubbers make is ridiculous. They either need to change their equipment or rinse off their scrubbers every morning. At this point you're better off cleaning your car at a coin operated self wash. At least that way you know it's clean.
-
June 2023 by Stuart Alvarez
They got an army of thieves working in this facility. Took my car to get cleaned and my seat cushions, sunglasses, and even the visor was stolen. Called the manager and return, they only offered a free car wash in return. Tossed the coupon in the trash and vowed to never come back. I'd rather pay the extra dollars and go to Hollywood Stars. Hope one day your workers get a visit from Burbank Police.
-
June 2023 by Nadja Lewis
Decent place, decent workers, a bit pricey so be prepared.Get 10 car washes, get one free card, is a nice little perk here.
-
June 2023 by Rejyna Douglass-Whitman (Citadel)
Best prices, best staff, best location. They've been here as long as we've lived here and this is the place we go the most. Fair prices, no corners cut, through and gentle.
-
June 2023 by Leigh M.
My new go-to car wash and detailing place! I paid $35 for and inside/outside clean and detail. The guy was so incredibly thorough and detail oriented. My car was sparkling clean after!Thank you