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February 2024 by falconvfx
This is my second lease with Image IV and they have been great both times. My contact there, Sherif Helmy, has been more than helpful in getting me what I need at a cost that I can afford. Even when I need tech support he is always available and will personally get back to me with someone that can solve my problems immediately. He has always been a great help. Always appreciate the staff and support they provide.
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February 2024 by Mark Pearl
Seamless scan to email to email addresses with different domain names was critical to the installation. Image IV's technician stayed with the project, and continued to work with our tech consultant until everything worked.
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August 2023 by David Cavanaugh
Sherif was so easy to work with and was so accommodating getting us our copy machine. Showed up and taught us how to use it and gave us all the proper training one could need. I highly recommend using them. Thanks again Image IV.
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March 2023 by Paul Yeung
I have been working with Image IV for at least 25 years and have always received the best service support from them. Most importantly, they take care of their customers.I worked with Sherif for about 6 years. He is reasonable and is very easy to work with and has always provided excellent subsequent sales support after we had completed our purchase transactions.
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March 2023 by Casty Fortich
Image IV has been the City of Pasadena's vendor for over a decade assisting in a professional and attentive way. Sherif goes out of his way and exceeds our expectations with his expertise, and outstanding services. The services provided are excellent, fast and responsive with a team of helpful professional staff. Highly recommend working with Sherif and the team at Image IV.
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March 2023 by TIM GERSDORFF
Our company has been using Image IV for over 15 years through many leases on our photocopy machines. The main reasons we stay with them is we know they have great response time on repairs and when renewing leases they always make sure we get the machines that will work best for our business, not the ones that will make them the most money. We just renewed two leases with them on two new machines. Sherif was very patient, knowledgeable and made sure everything went as planned including delivery, set-up, taking old machines, training on new machines.
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March 2023 by Diane Cowan
This is our second machine from them. Very happy with Sherif and his team. We got a great deal and the machine was installed and hooked up to our network, and they took the old machine. Easy Peasy. Would recommend you talk to them when looking for a new machine.
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February 2023 by Gaurav Pahwa
We have worked with Sherif Helmy at Image IV Systems, Inc. for 8-9 years and have received consistently outstanding service. He is super punctual, resourceful, and genuinely cares for our businesses needs.As a whole, Image IV Systems makes it incredibly easy to work with them when any problems arise. They are always reachable and the customer service is spectcaular— it’s refreshing to directly communicate with a customer service rep and not be transferred millions of times.If you want a hassle free service Sheriff has to be your go to guyLA MODELS
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February 2023 by Modeling A.
We have worked with Sherif Helmy at Image IV Systems, Inc. for 8-9 years and have received consistently outstanding service. He is super punctual, resourceful, and genuinely cares for our businesses needs. As a whole, Image IV Systems makes it incredibly easy to work with them when any problems arise. They are always reachable and the customer service is spectacular-- it's refreshing to directly communicate with a customer service rep and not be transferred millions of times. I could not recommend them more. -Owner of a Modeling Agency
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May 2022 by Abdi K
Been working with image 4 for more than 6 years. Been working with sales rep Sherif for more than a decade. He goes out of his way to make sure you are happy with the service. Best place for copier and printer needs.
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May 2022 by PAULINE MARTINEZ
Sherif is amazing to work with. He helped make our companies transition super smooth. He continues to check on our account to make sure we are good. Great company to work with. Thanks sherif for all you do
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April 2022 by Tania Saroyan
Not enough words to explain the quality and high level of customer attention!!! Wow! Always there to provide superior, reliable machines to increase workplace productivity at amazing prices. Sherif Helmy, thank you for everything!
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January 2022 by John Falcon
Image IV has been such a great company to work with. We have used them since 2007 and we recommend them to anyone who asks. They are always fast to respond and get a technician out same day when we have issues with the printers. We have multiple sites they support and we have yet to hear anything but positive feedback from users. Sherif is a wonderful person to work with and will go out of his way to make sure customers are satisfied and happy. We look forward to continuing our relationship with Image IV and we highly recommend them to anyone in need of there service.
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January 2022 by Jose Guevara
Love working with Sherif, he will always call you out of no where just to check up on you and make sure you are doing well and all your needs are being met. Service is fast and efficient. And sherif will always look for the best way to save your company money.
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January 2022 by joy baker
This is a great company to work with for all your copier needs! They are extremely attentive and provide great pricing. In a time when customer service is meh at best, my rep Sherif Helmy always goes above and beyond for us! I look forward to continuing our business relationship and we will be using them for all of our additional copier needs for years to come!
