LensCrafters at Macy's provides quality eyecare with comprehensive eye exams and a wide assortment of designer brands. The staff is consistently described as wonderful, kind, professional, patient, friendly, attentive, helpful, and knowledgeable. They guide customers through the process, help choose frames, answer questions, and assist with insurance. The eye exams are thorough with no wait. Customers report wonderful and very pleased experiences, impressed with the service and the great selection. The team is dedicated to ensuring customers are very happy with their choice, offering outstanding deals and customer service. All prescriptions are welcome and most vision insurance plans are accepted.
Rosa was super kind and helpful, she fixed my glasses in no time!! She needs a 20$ raise immediately.
September 2026
Had a great experience at LensCrafters thanks to Rosa! My sunglasses needed some repair work, and she was so helpful and patient in getting them fixed up. She was friendly, knowledgeable, and made the whole process quick and easy. Really appreciate her excellent customer service ,thank you, Rosa!
September 2026
Just went in to do a quick fix of my frame. These guys are awesome.