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January 2025 by Shannon Josie
Products are easy to use at any skill level and set up is as simple as it gets. If you have to work with the support dept., Teresa is an absolute dream to work with. She took the time to really focus on my needs and get me to a simple solution. I can't recommend them enough!
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June 2023 by Ben M.
Customer service and operations are quite poor. Ordered on Monday( a small order, one 1.5m roll), paid for FedEx second day, not processed by Wednesday end of day. Had to make four calls to get ahold of someone who could attempt to get it out the door to arrive Thursday. Initial ordered product not available, had to accept similar product. No shipping updates by Thursday, will probably arrive too late for the project it's needed for.
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June 2022 by D.A. Pelton
Picked up supplies for work.
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June 2022 by Michael Yu
Cool and innovative products.
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June 2022 by C
Some of the coolest lights in Hollywood. Rachel, at the front, went above and beyond. She's amazing and this place is amazing! Hope to rent / buy from here very soon!
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June 2020 by Shane Kelly
These guys are the best. I use their lighting gear all the time!
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June 2020 by Love Love
Very professional, organized and polite. Ask for Ollie to assist you with your orders. Best CSR there is.
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June 2019 by smklemme2
Amazing products, Amazing people. Will not disappoint!
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June 2019 by Hammer Lighting & Grip
Litegear has a fantastic staff and great equipment that support our rental operation with superior service. So glad we have them as a partner in our business
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June 2019 by Chris Hsyes
Love the products. You can’t do a job in NYC with out them. One of the best returns on my money. The products are versatile, easy to work with and hold up on set. I find the staff to be friendly and helpful. I look forward to a long relationship with them.
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June 2019 by Borislav Penchev
One star for service. Cool lights but terrible customer service. Ordered several times from them but this last time was a customer service joke. I asked for a commercial invoice to be issued for me to help me export the goods into Canada which was no problem the other time, but now their shipping manager refused it. He flat out lied about being contacted by customs and also made up some ridiculous liability issue up. I told him that I need basic info such as country of org..... for their products which they have to provide. He said sure email us, and of course i never heared back. ...Ended up spending hours at the border and paying a customs broker instead of doing this in minutes by myself with a commercial invoice.After spending thousands of dollars for litegear products, I asked if they could throw a 2-3 swag tshirts into the order. They said yes, we did, and of coarse nothing of the such arrived. The customer service rep i was dealing with doesn't return calls and emails. I've given up, i like their products but am considering to look at alternatives.
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June 2018 by Drew Galbraith
Love Litegear. Quality products and an amazing support team if you ever have a problem. I don’t think i have many shows anymore that i don’t have litgear products on hand. Changing the world one LED at a time.
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June 2017 by Will Sampson
I love LiteGear and I especially love having them in my back yard for rentals and purchases! I use litematts and literibbon on almost every shoot I am on.
