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February 2024 by Samantha Ixquiack
They gave me a really hard time about an exchange with receipts, I even spoke with the manager and she couldn’t even tell me why she wouldn’t accept my exchange with receipts kept saying it was “damaged” but it was new with receipts. I went to the Marshall’s in Montebello, zero problems with my exchange. I honestly think it was a racial bias of both the cashier and manager. Even after accepting they wouldn’t do the exchange I still purchased my items but the manager kept staring at me which now I’m like she’s probably just racist.
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February 2024 by Aleida Canana
I always find what I need
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January 2024 by Marisela Almazan
Great gift ideas, affordable prize, good variety for all family
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January 2024 by Patricia Escobar
I love
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January 2024 by Feminists Lead Better
I literally never shop at Marshall’s but for once I took a chance on them during the holidays, and what a disappointment! I bought 2 mug warmers with the Poppy brand, one as a gift and one for myself. The one I tried at home didn’t even work, not sure about the one I gifted yet. But I went to return it today, and I was told their return and checkout lines are the same. I had to wait in line with 200 people just to return 1 item, and no one would help me. I dropped the item off on the counter with the first checkout station and left. Not worth my time or mental health. You guys waste people’s time and money. Wish I could give 0 stars.I also made the horrible mistake of opening a card with this company, which also oversees home goods and tj max, and it took forever to have them cancel it. They never sent me a card in mail or any statements, but I kept getting calls from them saying my bill was overdue. When I tried calling to address the issue, I was transferred to someone with a thick Indian accent who was rude and hung up on me twice after waiting so long just to speak to them.Horrible customer service. Rude and disrespectful employees, and even worse management. This company tries to scam customers by reselling used items that don’t work then refusing to give you a refund. I will never shop here again. Not a reliable store to buy gifts.
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December 2023 by Maria Dolores Granados
I love shopping in this store, very good prices
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December 2023 by Karen Mushegian
A huge selection of everything, clothes, shoes, household goods, etc., but there is one condition... Patiently sorting through the assortment of clothes and shoes, you can find a good branded product, both for adults and for children. I advise.
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December 2023 by Guadalupe Posada de Flores
One of my favorite stores!! Affordable prices, you find everything!!
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December 2023 by Lucrecia Posadas
Very good offers ☺️
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December 2023 by White Hall
Perfect
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November 2023 by Leen A.
workers are rude, i called to ask about something in stock and she hung up on me. 0 stars for jackie!
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November 2023 by Lilia Boghossian
Horrible management,I had interview with Gayaneh at 12:00 and I went there little earlier I asked to employees I have interview they said let’ me call to manager she said tell her waits for 5 min I have call ,I was waiting over 15 min I asked to cashier again she said let me call her I was wait more until she came she didn’t took me for interview she said 1 min I will come she started to collect shopping cards and the she said give me 1 min she started to fix shelves again she started to said give me 1 min she was hanging the clothes they not care when they give time for interview nasty people I was wait for almost 40 to 45 min and I came out
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October 2023 by Roger Leon
I never miss a pay day to purchase new thing for summer fall or winter ❤❤❤❤
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September 2023 by Kenji Shum
Good place to find some good clothes for a bargain price. You won't always find something, but you will once in a while.
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August 2023 by Carlos Hernandez-Torres
I wish that the layout was more organized and it's not always clean, but usually Marshall locations are not organized and it's a discount retail store so I don't expect much but it's fairly clean and the bathrooms are nice, I wish layout was a bit more tidy, there's little employees so I hope that there is more in the future, good store to shop at.