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January 2024 by Cecily Nash
Fantastic staff. Nye and Ace are so helpful and knowledgeable. They found the best deal for the mattress I wanted. Kudos to the great people who work there and really know all the answers to any questions about what each individual needs for a good night's sleep.
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January 2024 by Christina Cruz
We needed a new mattress badly so we decide to give Mattress Firm in Burbank a try. As soon as we walked in Ace, was very helpful on helping use figure out what type of bed we wanted /needed. He made our experience fast and easy.
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January 2024 by Cat Charkhroobian
Kianna is fantastic! She’s extremely knowledgeable and helped us find exactly the mattress we need without any hassle. She answered every question we could come up with and was very straightforward with her opinions. This particular store has a ton of options to try out. Highly recommend stopping by here if you’re considering a mattress upgrade!
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December 2023 by Cyan Shreve
Danny got me an amazing deal!! He was friendly, thoughtful and made the process super easy. Lot of great options to choose from with a variety of prices and was so glad there was an option to get the mattress on the same day. I also got an adaptable frame here and the delivery guys were very efficient and nice. Would go here again.
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December 2023 by Lamartria Andrews
Mr. Abdullah, better known as Ace. This guy found the perfect mattress for my son who was returning home from basic training in less than 1.5 hours. I was able to not only trust his selection, but was in awe of how trusting him with making my son as comfortable as can be...my Son was definitely pleased. I would tell anyone to look for or ask for "Ace" he will complete the deal. Thanks and happy holidays to everyone!
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December 2023 by Lara Baljian
Stephanie was amazing to say the least!My 10 month old also loved her!!She definitely needs a raise she was so helpful happy and so informative! Me and my husband can’t wait to try out our new mattress! no more back painTHANK U STEPHANIE!!
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December 2023 by Leesa A.
They have all the mattresses you'll ever need to choose from. Ask for Danny. He was so patient with me trying and retrying my top three choices. No pressure! I've had my mattress two months already and know I made the right choice in mattresses and where to buy it from.
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December 2023 by AIMEE NICOLAS
Ace helped me out AGAIN! I let him know my need, told him what I had been looking at and he worked with me intentionally to find the right mattress for me. Great attitude, professional and commendable customer service. Ace is very knowledgeable and takes pride in what he does. Wouldn’t go anywhere else when looking for a mattress. Thanks Ace!
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December 2023 by B.E.
Ace is our guy!!! All the staff at the Burbank store are great, knowledgeable, attentive, courteous, and just an all-round great 1st time mattress store buying experience. Thank you for not making it feel like buying a car where you're hassled into the ground. Great buying experience, will definitely recommend to family and friends.
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November 2023 by Jasmine Drake
Stephanie and Danny are an amazing team of sleep experts. Together they were like magic as they pulled from their extensive knowledge and experience of mattresses vs. preference vs. the human body. Easily, they helped me to pinpoint the best mattress for our specific needs at a price point that works with our budget. You are sure to be in good hands with either Danny or Stephanie. We initially spoke to Danny on the phone, but he was attending to a customer when we arrived. As soon as we entered the showroom we were warmly greeted by Stephanie and Danny, then Stephanie held my hand and walked us through all of our options. There was never a feeling of pressure from her or the mattresses (*winks*). She went over payment and financing options with us. She was a charm for our toddler who was also upgrading his bed. We all felt welcome and cared for throughout the entire process. I don’t know why I was a tad nervous walking in, but that all dissipated with Stephanie, she felt familiar and eased any nerves immediately. I haven’t received my purchase yet, but I’m so excited for its arrival tomorrow. I can not sing my praises enough for Stephanie and Danny.
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November 2023 by Barb Magallon
We had a great experience at Mattress Firm in Burbank. The sales staff was friendly and there was no pressure. Stephanie, who helped us, was very knowledgeable about all the products and made great recommendations based on our own preferences. We feel that we got exactly the right mattress for a fair price. We would definitely return for any future mattress purchases.
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November 2023 by B O Construction Inc
I had a fantastic experience at Mattress Firm, thanks to Danny's professionalism and helpfulness. He assisted me in finding the perfect pillows, and my cousin also purchased a mattress and frame with his guidance. Danny's expertise made our shopping seamless, and I highly appreciate his excellent service.
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November 2023 by Ashley Bratland
Went in just to assess what new mattress I might be interested in and received the best help from Kiana! She was very knowledgeable, no pressure, and very transparent in the pros and cons of each product. I ended up purchasing my new bed today specifically because of her incredible customer service!
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November 2023 by Tania Gregorian
I have never had such a wonderful sales experience for a mattress or anything else. Stephanie was wonderful, knowledgeable, and made the entire experience just a complete pleasure. She answered all our questions and helped us find the best mattress for us. I wouldn’t highly recommend purchasing a mattress here.
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November 2023 by Alex Markarian
Ace was super helpful and patient and even stayed after closing time while we debated between a couple models. Went out of his way to check for discounts and found an open box frame that saved us over $1000! Quick, free delivery was a plus too, don’t remember the last time I looked forward to going to bed like I am today. 120 day sleep guarantee is also great for peace of mind on a big purchase.