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June 2023 by Martha Ospina
Suzy is the absolute BEST! I’ve been coming here in and off since the day they opened. I don’t live near burbank so I’ve tried other salons and I always come back. Suzy is fast, efficient, very profesional and super sweet. I love her! My hair is healthy when she cuts my hair and does my color.
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May 2023 by Rebeca Souza
Went in for a simple haircut. #2 on shaved side and short layers for hair. I wish I could make this up. I got home and noticed that I have been walking around all day with this. Very unprofessional. Very disappointed. Very traumatized.I believe the person who helped me was named, Susie.
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December 2022 by Araceli C.
I always like to start positive, the staff is friendly and they are very accommodating to getting you the services you request for the time of your choosing. They are opened late and which really helps with my hectic work/life schedule. They're location is also very conveniently located. With that being said, I would like to say parking can be a bit of a pain in the behind. I have had my share of not so great experiences there but this last one pushed me to never want to return. It was 3 days before the holiday weekend and i wanted my nails to be festive, the manicurist asked if i wanted a French tip, to which i agreed, i wish i didn't my fingers DONT look like they belong to the same hand. And to add insult she rushed my manicure and therefore it chipped in 3 days. It didn't even make it to Christmas Eve, ANNNND i went on a day where it was slow but the manicurist wanted to go home so alas she left- $50 for a French tip mani !!! That lifted in 3 days , was subpar, nails uneven. My pedicure.... My left foot nails were longer than my right, the woman also didn't want to cut my ingrown toenails. She asked me if they hurt and i mentioned that they didn't hurt while my feet weren't in closed toed shoes so she said she'd rather not touch them if they didn't hurt. Wait whut lol i also had to tell her to even out the length and they were still off. Listen as a hard working person in healthcare i want my money to be worth something, i want to come in, relax, and be pampered not get rushed to a chair, with a service rushed and not be allowed to even turn on the massage chair. There are so many salons, want to avoid being rushed, hear gossip about staff, find parking, get your moneys worth, get your nails cut properly, receive a decent manicure that lasts more than 3 days.... Go somewhere else.
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December 2022 by N S.
I've been coming here for years now for my hair cuts and blowdrys with Suzy. A friend referred me and I was definitely impressed! Suzy is so attentive to detail and only cuts what is needed and best for your hair. I fully trust her and always leave feeling confident and happy! She is so knowledgeable - answers all of my questions and is truly a gem in this industry. She's genuine and has the clients best interest at heart always. I'm a life long client!! I also do pedicures here and all the staff is kind and I always leave with exactly what I want. The environment here is very light and fun, everyone is in a good mood and laughing. And the front desk girls are angels!! So sweet and caring. Anytime I call - they have a walk in or appointment for me. Love this location and love the staff. Plus: Starbucks right next door!!
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November 2022 by Jamie G.
I was very satisfied with my service here today. I haven't been this happy with how my gel x came out in so long! I brought an inspiration photo for reference and my nail tech, Heather, matched it and even added glitter. Thank you Heather!
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October 2022 by S K.
Management doesn't care about customer service. Many of the nail techs are in a rush to get you in/out to see more clients and because of this the service sucks. It's a hit or miss, but most of the time it's a miss because of the carelessness....
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July 2022 by Brittney G.
I went yesterday afternoon and was serviced by Mike. He is amazing and took his time making sure each nail was perfectly covered with polish and smoothly coated. You can tell he cares about his work and I will be coming back. Thank you Mike!!! The staff is pretty friendly, i was greeted right away and the atmosphere was nice. Mike gives great conversation with me and made sure to periodically check and see if I was doing OK during the entire process. Honestly one of the best nail experiences I've had in a long time. Thank you Mike!!
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June 2022 by Jen Z.
I have been coming to this nail salon for 9yrs now. Very clean and sanitized. I already move to granada hills but i still come to them because of the service and very nice nail techs. My go to person right now is Dinora very nice and patient.
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May 2022 by Clarisse R.
Just got my hair done by Susie ... great job I love it. The receptionist seems to have had a bad day. Customer service skills are lacking.
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May 2022 by Gayane Sharyan
I don't remember the names, but the guy who did my hand nails was great... the lady who did my toe nails wasn't...
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April 2022 by Annie P.
Good place but the workers gossip way too much about their customers and towards each other. So awkward... Is it possible to do your job and not be so miserable/insufferable?
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March 2022 by Vivian P.
I asked to remove my gel hands. The girl who was assisting me seems like she was jn rush. She wrapped my fingers with the foil and went to back room talking to her coworker and looking at her phone. She then comes back and does her job of removing gel. When I asked her if she can do my cuticles, she tells me no cause se has an appointment. I did not see anyone waiting for her. If she was in such a hurry, I do not understand why she bother taking the assignment. Most of the time people want to pay to do pedi and mani to look pretty or therapeutic and NOT to receive rude and unprofessional service.
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January 2022 by Helena C.
I will not return to this place again! When I called to get a price and make an appointment I was told $35, I went for a trim, literally an inch of my hair, since my hair was wet I asked for it to be dried! I left paying $75 explanation I was given was that I got my hair blow dried! It literally took 15 minutes from the time I sat in the chair to the time I was done! Do these businesses think Covid has made people into millionaires or just plain idiots? I do NOT recommend this place!
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January 2022 by Tay Wright
Absolutely love this place, they are very welcoming, friendly, patient, and help suggest & recommend new things, very good quality work and effort is put into your services. Special shout out to the beautiful owner Sara and her assistant Silvana, my favorite nail technicians are Aiden, Vince, and Tai. Thank you all for your amazing servicesServices: Foot massage
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December 2021 by Eman A.
Suzie always gives me the best haircuts. She is quick and her haircuts look great. They are easy for me to maintain on my own. She has a quiet friendly smile. I highly recommend her.
