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December 2023 by Rafael B.
Well, Vicky is a goddess. She pulled strings like no one else at year end to provide us with a very time sensitive auto loan check. Forgot to mention, we arrived with only 5 min before closing so she could have threw us out with no issue, but she didn't, she took the loan on herself and powered through a lengthy process in under 40 mins to get us the check. This was above and beyond the call, and for that we thank Vicky and the branch manager for taking care of their members. Reasons like this is why I stay with Partners Credit Union.
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December 2023 by Brianna S.
Sebastian provided my husband and I with stellar service! He helped me receive a new debit card in record time! He was also very patient and knowledgeable when he was answering all of our questions regarding different card benefits and loans! I really appreciate the kindness shown at this branch! Thank you all for your hard work!
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October 2023 by Eilzabeth D.
By far the worst bank ever. Too many hands in your pocket with interest added to loans. Discriminatory loans in housing, lost a good deal on a home. Loan protection basically is charged but when you need it is a 6 month or more fight and they let your loans go in default. I 2as way over charged interest on my auto loans. too. one employee almost gave me a heart attack she was so nasty on they phone I almost went to the hospital! They are extremely discriminatory ....They even did something that hurt my job..
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August 2023 by Darren B.
I've been with Partners FCU for over 20 years, since I was hired by Disney, and have remained with them even after departing for a new job. They've always been incredibly helpful and professional and always have appeared on the up-n-up when discussing terms for loans, etc. Todays the first time I've been INSIDE a bank in probably 6 years and it feels so weird, but even in an ever-increasing online world, sometimes you've gotta stop by in person for security reasons. No matter what, they'll treat you right!
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May 2023 by anthony aburto
I came in to make a deposit.A gentleman named Frank had a trainee with him.He took care of me tremendously. I asked for a free shirt. He was willing to give it to me.I want to thank Frank and partners for the courtesy, and always being nice to me when I come in
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November 2022 by Larry Rittmiller
Needed to talk with a agent. Got a call back but terrible reception. Still haven’t been able to talk with a agent
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October 2022 by Tiki C.
THE WORST! DO NOT GET A LOAN WITH THEM. Wow - just wow. Unprofessional, terrible communication and awful customer service. Do not expect "Disney" customer service from them, because you won't get it. The people in the branch are WONDERFUL; I'm specifically speaking to their loan departments. Awful experience.
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February 2022 by Anthony U.
BEWARE! YOU CAN GET UNLIMITED NSF FEES OF 29.00 WITH PARTNERS! They won't help you at all dispute anything. You have to fill out a paper for them too. I got charged from the same company 6 times in two days 29.00 of NSF FEES. Do the math! Over 200 dollars of fees. For them to say oh well contact the company charging you. Even though I have! And they won't stop! And my own bank won't help either! Plus the charge like 6 or 5 random cents everyday!!!! And they don't update your checking account amount instantly. So on the weekend you overspend and Monday it updates! And you're negative. Just stay away. This is like ran by senior citizens who won't help you.
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December 2021 by Ron Kaden
Great Credit Union
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October 2021 by Phil R.
On one hand I worked with Kimberly to redo a loan and she was efficient fast and brilliant. On the other hand we tried to transfer some of that money from my account into the loan's co-signer account at the same bank and branch but was told the government only allows $5k to be transferred which is absolutely ludicrous. Thanks Drew. They really think we are that stupid. They simply make it really really difficult for you to have access to YOUR money so they get to continue to use it. What a joke. They said you have to come in in person. Liars. What is the point of having money in the bank if you cannot access it. Bear in mind we had all of the credentials necessary. Don't bank here.
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September 2021 by Laura M.
I'm giving 1 star because I cannot give less. This bank deliver a very basic service and the employees are trained only for the current and very simple operations. They never smile, they never have answers to my questions. The credit card often doesn't work. International wares are not allowed and have someone on the phone is almost impossible. They are closed on Saturday, so if you work Monday to Friday, just don't open an account there. I don't close my account only because I don't want to loose the seniority on my credit score. It's really bad.
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August 2021 by Tom Jacobsmeyer
I've been a member since 1977...yup. Great credit union. Now, if they would just go back to Disney music on hold.
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June 2021 by John Kociemba
It's primarily for a Disney employees or exemployees.
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November 2020 by Tom J
I've been a member since 1977...yup. Great credit union. Now, if they would just go back to Disney music on hold.
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September 2019 by mark williford
free parking... convenient location...great extended hours...