-
December 2023 by Rodolfo D.
This is a super market which has a wide variety of foods you can buy and ingredients to prepare it is a friendly environment that you really want to come back more often and in sise is a Starbucks you can have your favorite coffee while you shop.
-
December 2023 by George B.
This store is price gouging! They have marked everything up and the things that are the most expensive (like the produce) they conveniently don't have a price listed. This drives me nuts. At least post the price.
-
November 2023 by Rpg b.
Pavilion is a excellent place for grocery shopping with great service and great variety!Highly recommend!!
-
October 2023 by Mephistro
I fail to understand how an alleged top tier grocery store such as this, can consistently and habitually be out of distilled water. It cannot be a supply issue as literally any other store I go to has abundant supply. Target, Ralphs, Walmart, heck even the 99 cent stores!. It can only mean that the person who places orders here is severely inadequate for the role. Very frustrating.
-
September 2023 by Shushan Davtyan
Horrible customer service. I was completely ignored and literally left behind because i wasn't buying but was returning items that i was overcharged for. Even a manager didn't bother to show up and talk to me. Wowww, such an unprofessional attitude and service. Not going back ever again.
-
September 2023 by Shushan D.
Horrible customer service, was ignored without any care and consideration by cashier Martha, who instead of apologizing acted very confident in mistakes she made. If you are buying something please make sure to check your receipt otherwise they will overcharge you and if you are returning something then you are no longer a customer anymore. If I could i would give 0 stars to this business.
-
June 2023 by Michael
The management in this store, specifically in the mornings, is terrible. This was my go-to store for the past 6 years. I was going in there nearly every single day, minus time during the pandemic quarantines, but today was my last. Over the past several months, their customer service gets worse and worse, one morning cashier, in particular. She constantly has a long line and Management refuses to have a second register open or even a single self-checkout option. After several recent frustrations during my morning pop-ins on my way to work, today was the day I finally broke. From the moment I entered, the only open lane had a line all the way back into the produce. It wasn't very busy in the store. The (same) cashier was overwhelmed as usual. I heard at least 4 calls for someone to open another register and no one came. I was in the store for all of 15 minutes getting my 3 items and when I went to check out, the line was still just as long. I asked an associate stocking the produce if there was anyone in the store who could open a second register or one of the self-checkouts (which I hate because people need jobs). They said the cashier had called for someone several times but "he hasn't come". After a couple of minutes, a gentleman (employee) appears and takes the woman in front of me. I followed. The woman didn't understand why using Apple Pay Tap wouldn't allow her to get cash-back. So, he left with her to go do her refund. I stood there at the register for several minutes watching the other lane continue to build. I had to get to work, so I left. No, I did not take my 3 items with me. I dropped them off at the service desk on my way out. The management in this store seriously needs to get it together. When the customer service in a business is lacking, Management is who's to blame. Do better, Pavilions.
-
May 2023 by Grant Smith
I’ve ordered from here a few times using DoorDash and it’s always been a great experience.They offer a variety of arrangements for just about any occasion.I recently ordered the sunflowers that come in a mason jar and for the money it was such a great gift!
-
May 2023 by Nell K
The biggest Pavilions I've ever been in. The traffic around store is very light due to its size and love the high ceiling. People are helpful and cheerful.
-
May 2023 by Linda Maugeri
Love this particular pavilions. Wonderful in house smoked salmon, I regularly get the sushi and unusual finds. I don't go for ordinary staples as there are less expensive places for those items
-
May 2023 by Estrella h.
Yesterday I went to the pharmacy of this store/market, to receive a Covid boostershot. It was an excellent experience. The service was polite and very attentive. The place was impecably clean. I was provided with a very comfortable chair, privacy, and the opportunity to ask questions. It id not my favorite thing to be vaccinated, but the experience was as pleasant as it ever could be. I know, for in the last few years, I have received more vaccinations than ever before. For each vaccination I have scheduled, I have gone to a different pharmacy. All of them have been located somewhere in the San Fernando Valley. The differences between these various pharmacies, in terms of customer service, cleanliness, and professional behavior by the person who administered the shot, has been a real eye opener. This particular pharmacy stands out in a very positive way.
-
May 2023 by La B.
Staff are friendly and helpful. Every week they have $ 5 friday. A lot of exotic fruit in the produce department.
-
April 2023 by Max P.
The Pavilions on Alameda in Burbank is an excellent location to shop for groceries. They have an outstanding selection of bakery items, prepared foods and homeopathic medicines. The store is spacious, clean and well staffed. .
-
April 2023 by R.J. P.
Same as before, it's a gamble. You may have to look up the next closest store if you need to finish a basic shopping list, that's what I had to do this time for 5 items. One of the items was simply unsalted peanuts.
-
April 2023 by Olivia Dsouza
Pavilion is a supermarket that has majority of the day to day items you are looking for. The ready to eat food as well as the cooked food options are many. The checkout is very quick with minimum waiting and the staff is very polite
