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August 2025 by h vohra
Horrible place to stay. They have us room but no pillows. Apparently they ran out of them!! Run down place also
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July 2025 by Adrianne Valeriano
I was highly pleased with this hotel. The location and set up kind of made me nervous but the room was clean, the bed was comfortable and for the most part it was quiet. The lady at the front desk was super nice and made check in smooth and easy. Thank you so much.
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July 2025 by Cassandra Maciel
Kristy is such an amazing person, so sweet and patient! I greatly appreciate her help. She's now helped me 3 times over the phone and is always so pleasant and knowledgable every time. A wonderful employee who has been there when I've needed help!
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July 2025 by Maggie V
Lets start with the girl selena its very rude she dont care about helping she will roll her eyes on you ..... the breakfast its just apples,granola bars some cereal. ...the rooms are ok ... but very loud the location
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June 2025 by Dianna J. Hernandez
Ridiculous that I have to wait an entire hour for my room to be ready. I have been on the road all day and the last thing I want to do is wait to take a shower and get some sleep. I booked my room online… what was the reason behind me having to wait so long? Absolutely ridiculous.
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June 2025 by PAT Standing
This is my go to place now when I go to Burbank. The breakfast provides a Great selection of food to either eat there or bring back to the room. There is a microwave and a fridge in the rooms and the service is Fantastic. Daniel and Mia were very pleasant to talk to and the rest of the staff were smiling and friendly. I will definitely stay there again if I come back in October!
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May 2025 by F W B
We were a party of 12 couples .. called 3 times every time saud... Time waiting is 25 seconds NOOOOT we waited each time 17 minutes 1st time 12 2nd and 15 minutes the 3rd time. Horrible answering system .
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May 2025 by jacqueline baraban
The bathroom was very disappointed. The toilet had no cover and it was no surface at all to put your bathroom stuff. I had to put my stuff on the floor (bad).
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May 2025 by Kase Reis
Room was clean and comfortable but neighbors were so noisy that it was hard to sleep. Breakfast was good
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May 2025 by Regina
Was clean and we felt safe. Close to airport.
Would stay again.
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May 2025 by malcolm baker
worst hotel ever load noise rude service they bother me on my first day saying I'm different person the front desk lady screw up the reservation she was telling me i check out the day i came in and mind u i paid early the next day the my took money out my account after i paid the guy said oh she put on account that i didn't pay, the guy gave me back my money to only the next day charging me again this and then after i check out i was still being charge like I'm there i had go thru my bank close my atm card for horrible hotel dumb mistake this place is a scam find a better hotel
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April 2025 by Kelly Rian
5 Stars – Incredible Stay Thanks to Kriti & Navila, I recently stayed at the Quality Inn Burbank Airport, and let me just say – this property owes everything to their front desk angels, Navila and Kriti, From the moment I walked in, I was greeted by Navila, who was not only professional and warm but also an absolute gem. She made me feel right at home, answered all my questions with patience, and handled my check-in like a pro. I honestly bothered her with a million little things, but she never lost her smile – a true queen. Then I met Kriti, and I was like… okay WOW – how does this hotel have TWO icons running the show? She was just as helpful, just as brilliant, and stunning. Like seriously, both these ladies are drop-dead gorgeous and sharp as hell. Whether it was late-night requests, local recommendations, or just chatting at the desk, they handled it all with such grace and professionalism, They are the literal backbone of this property – the kind of team that keeps everything running smooth even when guests (like me) are doing the most, Shoutout to the management: take care of these girls, because they are gold. If you’re booking a stay here, you’ll be in excellent hands with Kriti and Navila at the front desk. Thank you both for making my stay unforgettable!
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April 2025 by Greg. Clark
Must be in upstairs rooms by midnight for rooms using office elevator. Breakfast selection was great.
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April 2025 by Dylan Ogle
Hotel is a little bit older.
The room itself was nice, it was clean and spacious.
It is noisy as the rooms are connected to outside and the doors aren’t properly sealed inside/outside.
They offer breakfast and staff was kind enough to let us eat at 4am. They’re planning on expanding their breakfast service soon. Seems to be family run
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April 2025 by Toyja
Do not let the Location of this property concern you. It was the most professional and convenient service I’ve had at a hotel in a very long time. They make sure they take care of your airport shuttle in a professional way! The Staff was simply amazing and Maya and Selena went above and beyond to help me and my group with our needs. They were extremely polite and professional and accommodating. They show kindness and compassion and truly show they love their job! I will return to this location for future travels. The pool and the hot tub were pristine and very clean and inviting. We encountered some challenges and the front desk staff went above and beyond to assist me with coordinating the delivery of a lost bag. It was secured until we were able to arrive back to the property late at night and pick it up. Thank you all for helping make our stay so comfortable.
