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October 2023 by David Rodriguez
They're very disorganized with paperwork but very quick to take your money. Very clueless with how things are supposed to be done when financing through Navy Federal. They sent me the title rather than listing Navy Fed as the lein holder. What a disgusting dealership to work with.
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September 2023 by Marc Leblanc
My favorite saleswoman Kenia was great. We love the car we got there and would recomend them highly.
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August 2023 by Laura Colbert
Eddie at Radical Auto made my car buying experience so incredible. Not only do they have a good selection of luxury used cars, but Eddie's knowledgeable, straightforward, no-pressure manner made the process easy & stress free for me. I am so happy with my new Jag XJ.
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August 2023 by Brian B.
5-6 years ago I purchased BMW from the Radical Auto location. Great car - no real issues to speak off. Easy transaction, very straightforward, no pressure. A couple of weeks ago I went to the Radical Auto Deals location, met John, and used the BMW as a trade towards another vehicle. Again, very straightforward, no pressure, and an easy transaction. In fact, there was a pea sized crack on the windshield of the vehicle I purchased, John said he'd take care of it and sure enough, someone showed up at my home the following day and replaced the windshield. They have beautiful, well maintained cars and there's no pressure or shitty sales tactics. And when the time comes for another vehicle, I'll be back again. I highly recommend.
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August 2023 by John V.
I had been on a search for a used Mercedes CLS 550. I had checked out a few at various places where there had been either an issue with the car itself or the sales people (one dealership didn't want to take me to see the car at their other location unless I was committed to buying the car that day on the spot). As my search continued I found Radical Auto and a couple of other dealers in the same geographic area that had a 2014 CLS 550. I read reviews on all and found a common practice, according to the reviews, that the car price would end up being several thousand more than the advertised price due to the devious practice of the dealer mandatory installation of tracking devices, window etching, etc. I didn't see any of these complaints for Radical Auto so I figured I would give them a shot first ..... and I am glad I did. Eddy was awesome. It started by me calling the dealership Saturday night but I got the answering service so I hung up. Eddy called me back within a few minutes and I set up a time to see the car on Sunday. He was super knowledgeable about the car and straight up about the pricing. The car was about $1,500 more than some of the others on my radar but there was good reason. Brand new it had $15k in options. The other cars I was looking at had some of the options but weren't loaded like this one. Eddy also did an excellent job in coaching me on financing. I actually got a deal so good , both him and I were surprised how low the interest rate was. Furthermore, I was interested in an extended warranty and Eddy was great and reviewing all of the options. I would definitely recommend Radical Auto to my friends and family.
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July 2023 by jim f
Bought a car here three years ago, drove a hard bargain but totally worth it thanks.
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June 2023 by Kaalauni R.
I needed to trade my BMW in and I wanted a Benz to replace it. Eddie helped me so much with pricing and finding a car that I really wanted. Thank you guys at radical auto so much! My car is so clean and amazing. It runs really good. I literally have no complaints and will definitely be coming back and referring friends and family!
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May 2023 by G T.
Thanks to Eddie for amazing service in helping me buy a car! Professional and informative from steps A-Z on getting me this beauty!
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May 2023 by Mike J.
Great customer service, great quality cars. Called in, spoke with Kenya, was told sales person would call me back. Got a call back from Eddy and he helped answer everything over the phone, followed up with texts daily regarding my finance options, gave me great advice and got me the car I wanted. Couldn't ask for more transparency, knowledge and service. Thanks Radical Auto!
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May 2023 by Julie Dietz
The owner John is great, easy to work with and good prices. I bought a 2019 car and you can tell he only sells well taken care of cars. Thanks John!
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May 2023 by susan gomez
I recommend Radical Auto and my salesperson Eddie, for their professional customer service. After 2 years of searching, I found the truck here and Eddie went the extra mile to send me a video of the truck, inside and out, because I live 2 1/2 hrs from Burbank. Within 3 hrs of test drive, talking a little, no additional "after market " fees, no pressure sales, I bought the truck. Quality service here.service.
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May 2023 by Jason E.
Amazing Experience!!! Kenia was extremely helpful and diligent to help make this transaction a wonderful experience! I just bought a beautiful Bentley GTC, and Kenia's professionalism, kindness, expertise, and hard work helped the deal go through! Very prompt and responsive with communication. George, was also very nice, optimistic, and helpful when I met him! I definitely recommend Radical Auto, for their Amazing selection, outstanding prices, and most importantly, A+++ CUSTOMER SERVICE.
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May 2023 by josh M.
I was helped by Kenia and eddie, they both made the entire process of buying my Mercedes simple and effortless. Any time I had questions for either of them they responded back quickly and gave me all the information necessary to complete my purchase. I highly recommend Radical Auto to anyone who needs to buy a car. Thank you so much for making the process so easy :-)
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April 2023 by Tom R.
Great people over here. Really enjoyed this buying experience. I would recommend them to everyone.
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March 2023 by Josh Payne
I’ve bought a few cars out of state and it’s always a bit of a risk not being able to see in person or test drive, so I always rely on good reviews. With an average of 4.7, it was a really good indication I was in good hands. My sales person, Kenia was excellent in communication and taking care of the deal from the purchase to shipping.I absolutely love my 2014 Land Rover LR4. It had low miles for the year and is in excellent shape inside and out. Another thing I appreciated was that Kenia told me about, and sent detailed pictures of some very minor, normal wear and tear before I even asked. That was another thing that gave me confidence, this dealership was top notch especially since I was buying without seeing in person or driving it first. I’ve asked the question before at others dealers, and it wasn’t exactly accurate, so I really appreciated that.Another thing I really appreciated was a call from the service department. The car had a very minor leak from a rubber hose. The technician went out of his way to call, tell me about the issue and that he’d make sure it was fixed before shipping. It was just another reassurance that I was dealing with a very well managed dealership. Communication between Kenia and I was great, always a very quick response texting or calling, even on her days off.I would absolutely buy from Radical Auto again. Very high quality cars as you can tell from their website, and more importantly, have very high integrity from top to bottom. Thanks Kenia!Josh
