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March 2024 by Meredith M.
We just had my daughter's 5th birthday here and the staff were more than accommodating - it was a great experience. From my first phone call with Valerie, I knew we were in good hands. She was so patient with all my calls and questions and took note of all the things we needed to make our party a success. The team on the day of (including Michelle and Kimberly I believe) helped get everything set, kept the event on time, and were quick to help us clean and pack up our items. My daughter already loved this place but after this party experience, Rockin Kids will always have a special place in our hearts! Thank you!! While many of our guests were familiar with Rockin Kids, those who weren't have already told me that their kids now want to come back/have their party here too!
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February 2024 by Patricia Slocum
It's always a blast taking my kid to Rockin' Kids! We recommend this place, it's easy to park and has a food court on the first floor. Located on the third floor.
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February 2024 by Sandy Carrera
Very nice both the place and the people who work there. Without hesitation, I would have my son's birthday there again.
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February 2024 by MARY A.
I would like to bring to managements attention the absolutely horrible customer service that was provided to me by the associate at the Burbank location this morning. First of all let me start with saying, we've been coming here for SIX years multiple rimes a month, and I have recommended this place to many many families. Every single worker has been wonderful, kind and sweet not only with kids but the adults as well. This morning (1/15/24) was very different. ZERO smile, ZERO greeting and she looked like she did not want to be there. Clearly upset that she's working a holiday and taking her displeasure with the situation out as a power trip. AS I AM FILLING OUT the waiver, she tells my kids to stop and not enter- I tell my kids to walk in- as I am almost done- she scolds me, a grown adult- "if we can't follow the rules, then you should go somewhere else" Excuse me? Ma'am, which rule was broken? The form, which is 4 boxes (name, phone number, signature and date) is complete- let the kids play. There's NO REASON to have an attitude, speak in a condescending manner and treat a paying client that way. They are just kids, and I'm standing there ready for you to click 2 buttons so I can pay. The dramatic power trip is out of control, walking around with at attitude, upset she has to pickup toys and move things around. All of it was very weird, as I've never experienced this here before. I hope at least a conversation will be had with this young individual, as that is NOT customer service.
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February 2024 by Xiaoyan L.
Went there for the first time today, my 16 month old had lots of fun. Enough varieties in the play area, toilet well equipped inside, and there is a row of smaller tables for kids which my son loved. The ticket covers a full day, which means you can go out back in again, which is really nice for us. No free water or microwave inside, so be sure you are prepared
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February 2024 by Jessica D.
I've passed this place a few times when I visit the mall. Started working remotely and felt the need to get my 2 year old daughter out of the house to socialize. I love this place! It's clean, the staff/parents/kids are friendly. Most importably I feel my daughter is safe with whatever she is playing with. Valerie is also super sweet!! Thanks Rockin'Kids.
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February 2024 by Chloe D.
Rocking Kids is by far the best indoor playground that I've come across in LA...highly highly recommend! The facility is clean, well-managed and full of activities for little ones. It has multiple climbing structures and slides, play centers, buckets of toys, cars, trucks, castles...you name it! There's even a full size bouncy house! It also has THE BEST pricing and admissions policy that I've experienced...$14 per child for the whole day, AND...you can come and go all day on the same ticket. Most indoor playgrounds are double the price and only offer a 2-hour time limit. And parents...there are ample sofas and seating areas to rest while kiddos play. It's a great place to get some emails/work done whilst your little ones have a blast. We will definitely be coming back here for years to come!! Love love love this place!
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February 2024 by Kelly L.
amazing space and lovely friendly staff. My little girl Loves it here. Valerie is the best
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February 2024 by Claudia D.
Great friendly employees! Im born and raised in the Burbank city so I take my children just about everywhere. I'm so pleased and grateful to have this kids play area what an asset to the city for affordable safe play for kids! Variety of snacks and drinks for kids and parents. Lovely owner who is kind and solves any problems that arise! I recommend to all families to check this place out you won't regret it and your kids will love it! Thank you all for being so great! Best owner and employees I've met!
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February 2024 by Willy D.
Rock in' Kids is a great spot to escape hot or rainy weather for a few hours. They have a great bouncy house and slide, plus a large enough space to create an active environment for our 4 year old. Also great location in the mall and free parking close by. Friendly and accommodating staff also very helpful. Recommend for a few hours or more!
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February 2024 by The E.
Very decent price play place caters to smaller kiddos really hit they have an indoor Moonbounce with a slide that my kids love! They allow you to bring in food but they have a decent selection of snack food for purchase! Call ahead because they are sometimes closed for private parties!
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February 2024 by Andrew C.
We hosted our son's 5th birthday party here. Everything was perfect and the staff were all wonderful. Valerie made sure to check in with us several times in the weeks before the party to make sure all of questions were answered. On the day of the party Kimberly, Maribel, and Michelle all did a great job keeping the party organized and fun. All the kids and parents all had a blast. This is a great venue to host a kids party!
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February 2024 by Lina L.
Great indoor place for kids . Staff are friendly too. Alot of toys . Also Valerie very welcoming and nice staff.
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February 2024 by Joyce M.
We love this playground! Very clean, organized and my daughter loves it here, it's our first choice playground, there's plenty of playground in Burbank, but this ones the BEST and Valery is always on top doing her job, awesome costumer service!
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January 2024 by Emilie Germain
We love this place so much we come here all the time. The kids have so much fun while I relax. It’s perfect.