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April 2024 by Malakai Wade
I didn’t know you have to have a license/account to buy something and the lady was VERY RUDE in dismissing me, said “there’s a big sign on the door” really passive-aggressively. Reader, there was absolutely no sign stating you needed an account to shop here.
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January 2024 by Nikki Durghalli
I was wondering why all the bad reviews when I looked it up until I got to the store
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October 2023 by Leanne Jones-Snyder
Very rude
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August 2023 by hello elo
I’m not sure if she’s the manager but the last two times I been there I felt uncomfortable and the lady was rude…. I rarely go because of that and only to get one product if I have too… the other salon centric that I been have been great experience just Burbank was a bad vive
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August 2023 by Brandon R.
Staff was so rude. I should've read the reviews before walking in. I wouldnt recommend this spot for anyone licensed. Other customers were eager to help me instead.
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May 2023 by Roseanne Miller
Mayra Maria and Elyse are very helpful and knowledgeable.. I love going into the store to see their smiles .. they are always very welcoming!!!
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April 2023 by G K
Staff is incredibly rude. I never feel welcome here and absolutely hate the store.. I will literally drive to any other SalonCentric just to avoid the specific store because the stuff is ridiculously rude and unprofessional. Awful
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April 2023 by G K.
Staff is incredibly rude. I never feel welcome here and absolutely hate the store.. I will literally drive to any other SalonCentric just to avoid the specific store because the stuff is ridiculously rude and unprofessional. awful$!!!
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March 2023 by Nune P.
Some Slavic woman who works there gave me Such a hard time about returning a conditioner. She made up some bullshit about how she ran out of store credit cards and gave me huge attitude because I had tried a little bit of the conditioner and it didn't work for me. Gee, I had No idea everything is "final sale??" The accusations and the cold and unfriendly Lack of customer service were Not appreciated. Hey, no wonder your store is empty and you have no customers! Oh yes, I know why, because you have unpleasant staff who'd rather dust shampoo bottles than Sell them and make a big deal about one little return. Good luck with your beauty "career," biatch! Keep fighting the good fight, 1 shampoo bottle at a time! Will Definitely Not be returning here and may call corporate. Horrible service ... horrible.To add, I hope this store permanently closes because it is a waste of retail space and time. Oh, and I also forgot to mention that they were closed earlier than the advertised hours a few times; yes. 2 hours early... ya.
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December 2022 by frank minniti
Sent my girlfriend to pick up some products for us and the employee wouldn't complete the purchase discussing the account holder has to be there and didn't even attempt to call myself or our salon to confirm the purchase. Lazy, and incredibly unprofessional. Salon Centric, you need to tidy up your house.
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September 2022 by Carina F
If I could give this location a 0 star I would. The manager and staff here are AWFUL, I don’t understand how they can have these people in whats supposed to be a professional environment. I sent my assistant in to the store to find product for me and they racially profiled her from the second she walked in and on top of that yelled at her to leave and never come back. I called the store several times to warn that my assistant was coming and that she will need help but no one answered. Probably because they’re too busy doing absolutely nothing! I will never spend another dollar at salon centric. And based off of these reviews I’m not the only one displeased by their utmost disrespect to their customers.
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September 2022 by A B
I love the customer service! Mayra, María and Elsy are the best ! Friendly and knowledgeable! Very happy with this store!
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August 2022 by Ira Rad
The staff rude , you don’t want to go there because of them , they are close shop earlier than working hours !
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July 2022 by Ani B
I love the customer service! Mayra, María and Elsy are the best ! Friendly and knowledgeable! Very happy with this store!
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April 2022 by Ingrid M. G.
The ladies here are always soo lovely. They are beyond helpful and always go the extra mile this is for sure my #1 favorite location!
