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March 2024 by Shawn Steiner
Said open on Sunday and they are not open
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March 2024 by Branden Seabert
I always go here for a cut and it works out...but I'd what these photos are all about. There is 100% no blonde white women working there...so this seems like a super deceptive photo opp.
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December 2023 by Matt Hawkins
I get my hair cut here often. This last time something happened that was totally uncalled for and beyond unprofessional.As I walk inside, one of the stylists is outside on the phone talking. Another stylist is inside and gets me signed in and set up and we're ready to go.Out of the blue, the stylist that was outside on the phone comes in and steals me from the one who signed me in. I was already in the chair with the cape on and the stylist that was on the phone demands that I to go to her station which was #1 (I forgot her name).What I should have done was tell #1 that I was fine where I was but you could tell the stylist that signed me in and was taking care of me might have been fairly new.... That was not cool at all. Shame on #1 because she acted like #2... If you catch my drift.
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November 2023 by jiro tatikian
Supposed to close at 8pm. Checked in online and everything was fine, and got there at 7:15. They had a paper size saying, it close at 7:00 p.m. based on temporary store hours.Some people were working inside, I tried to open a door and knocked on it and the employee inside looked at me through the window and looked away.
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November 2023 by Victor Scudero
It was 6:00 pm on Thursday, Nov 9th, 23 and it was already closed while on the website was posted that it was open!!!
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November 2023 by Cassandra
The stylist was really great with my kid. He has longer hair and she did an excellent job. We will definiteltly come back to this location.
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November 2023 by R C
Waited for an hour only to be skipped in line by someone who logged in online and skipped the line. Terrible customer service.
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October 2023 by Steve Verdick
They were great. Fantastic haircut. I'll be back in 2 months.
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October 2023 by harutyun terterian
No smiles , I didn’t feel customer care.Employee Jazz
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September 2023 by James Burns
Stylists were friendly and did a good job. Unfortunately, just know they do not honor free haircut coupons given out by the Red Cross and found that out after I got a haircut.
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September 2023 by melissa ramirez
Gonna give one star. An employee came into my store and gave our employees coupon to use. When trying to use them was told it was invalid. So they basically false advertise for new business.Service: Buzz cut
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July 2023 by Neil Harris
Inconsiderate, rude staffUsed the app to get in line-up and then waited just outside the store for around 20 minutes. Upon receiving the "batter-up" text, I entered, checked in, and sat down.The board stated I was in store & on-deck.But instead of inviting me to a chair, the free stylist ignored the line-up and me and asked a teen girl (apparently waiting for her brother with the other stylist) if she'd like a haircut.She then spent several minutes helping the girl set-up a new account, check-in, and get into the queue.There were 4 names ahead of the girl, including myself and another customer in the store.However, the stylist without an apology, asking if we'd mind, or even acknowledging our existence let the girl cut the line and immediately took her to a chair.Since they opened, I had only gotten my haircut here or sometimes, if I had a busy ahead of me, I'd gone to the Sports Clips in La Canada which opens an hour earlier.I can document at least 6 visit via partially punched loyalty cards which I routinely forgot to carry with me.The past results have been "ok" nothing amazing but fine for price and convenience.But this afternoon, I left without a haircut or a word and shall never be returning.
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July 2023 by Scott Wesley
Walked in today around noon.No acknowledgment from the two stylists.Checked-in.Sat down.One minute.Two minutes.Still no “Welcome, we will be right with you”.The two stylists were talking to each other about setting up the new stylist in a station.No problem, except another minute goes by.She then asked the new stylist, “are you setup and do you want to take this customer?” No real response.Then the lead stylist then sat down and started to up pack a new vacuum cleaner.I got up and started to walk out…no response from the stylists.I walked out, no one stepped out and asked why I was leaving.Not a good way to represent the Sports Clip Brand.
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July 2023 by Donny Ross
Will never go to Sports Clips again. My first visit to the Sports Clips in Burbank and customer service beyond sucks! Waited and waited, then with only 2 stylists, one leaves while people are waiting. Never again!
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June 2023 by Michael L.
I went here the other day for a haircut. My hairstylist for 6 years, who was absolutely fantastic, sadly started flaking on me about 4-5 months ago, and was no longer dependable. One of the reasons being that she's also in the restaurant business, which was making it very hard to make and/or keep appointments with me, or even get back to me when I would ask her about her availability, which is a shame, because she's a great hairstylist, so I've really been looking for a new hairstylist. I'd never been to this location, but, based on other great reviews of her, I requested Melody to cut my hair, and she was great! She could tell just by looking at my hair exactly what needed to be done, and how much should be taken off of the length, and she also could tell my hair definitely needed to be thinned out in certain spots, and thinned it out, and cut it perfectly! It's the best haircut that I've gotten since the last time my former hairstylist cut my hair. I'll definitely be back and make sure to request Melody again!
