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March 2024 by Sacha Q.
They have a very kind and helpful printing department! they help me with the self-serve machines as well as printed paperwork for my office. Thank you for making it easy.
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March 2024 by Dennis T.
Danielle Beck was an amazing person who went above and beyond with my returns while I was totally lost. Service request and value was greatz
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March 2024 by Cardinal R.
My review has a very happy ending, thanks to the store manager, Ms. Danielle Beck. She definitely cares about her customers and was so disheartened by what happened with my chair order. She immediately made everything right. No hassle, no jumping through hoops, no need for me to lose my temper -- it was all made 100% right and I am grateful to her for that. I would also like to add: I shopped at SEVERAL stores to find the best office chair available (Wayfair, Bob's Furniture, Lazy Boy, Amazon, etc) and this Staples has the best selection of chairs for all types of bodies. It's another reason I was so thrilled with Ms. Beck's help with this situation.
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March 2024 by Nadezda G.
The printer that I got from this staples broke pretty quickly. The staff is great but selling products that don't last long is not the right decision.
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January 2024 by Moshe B.
Had a time sensitive assignment. I called in the morning for a print job. The man Sean assured me It will be finished by 5:30pm. He did not do it. Rhonda, who was working When I arrived at 530pm, she called him he said he didn't do it, and she did it immediately and really saved the day and gave me a discount because of the incident
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January 2024 by Amy N.
I came in to print a poster and Brittany was very informative and helpful towards me, I got my product and was out very quick :)
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January 2024 by Clarice A.
Don't come to this location for their UPS services. We came km Sunday 1/21/24 at 3:07 pm. We brought our item already boxed , and taped , we just didn't put the label on the box. The employee wanted to sent us back to another location just because we didn't taoe the paper to the box. I gir so pissed that I just left. What tyoe of customer service is that?! I just didn't want to make a scene , but to that employee , you are an idiot cuz you think customers are idiot ! I wish I saw his name , but he made me so pissed that I just left , cuz ai would argue with him really bad ! I will NEVER come back ! go to the UPS on Glenoaks blvd, and you will thank me for their amazing service !
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January 2024 by Sean Regret
They offer Amazon returns. And you get a 15% off your purchase coupon for Staples when you do.
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January 2024 by Fupa Villain
Everyone in here is helpful specially Isabelle. But I came here on a slow day and this employee was so rude. I was like “excuse me”and this big bird pointdexter nerd started giving me attitude. He’s like “what!? What do you want?!”I swear I wanted to swing at this guy. But he gave me school shooter vibes. I just felt bad really. Bro shouldn’t work in staples. He might harm his coworkers and customers one day when he snaps
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December 2023 by Roberto Hannibal
Writing this review for Natalie. She was extremely helpful and patient. She took the time to answer our questions and offer solutions. And she did so with a smile on her face. Great example of good customer service.
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December 2023 by Roberto H.
Writing this review for Natalie. She was extremely helpful and patient. She took the time to answer our questions and offer solutions. And she did so with a smile on her face. Great example of good customer service.
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December 2023 by Omor Sharif
Convenient location for me, feels less hectic even though next to malls. Clean and cashiers provided good service.
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October 2023 by Homar D.
I don't know what's going with people nowadays but there's seem a lack of respect for customers. This generation doesn't understand the concept of customer service. It's happened at Dunkin Donuts, Walmart, Premier America and Staples I went there one day and when I went up to the register and apparently he had a problem with the shirt I was wearing and trying to to tell its Los Angeles u can't wear there here. Last I checked this is America and can wear whatever I want. But for some reason alot of people don't comprehend that. It was white blonde kid that works there. I went there a 2nd time and as I was about to leave 4th e same guy yells "WHAT?" Is that passes for good customer service. HEY STAPLES RETRAIN YOUR EMPLOYEES
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October 2023 by Piotr S.
I bought two Bluetooth headsets from this location. Both of them stopped working within 30 days. I asked one of the really nice employees if there's any way they can give me a slight discount because I've had to come back twice already for these items that are not working. He said he would ask his manager named Josie. Josie looked at me like I was crazy for asking something like that. She said I should have bought the warranty. Even though one of them stopped working in less than a week. This is not the kind of service you would think you would be getting from staples. I'm very disappointed.
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September 2023 by Tatsiana E.
"I found it very convenient to go to the store for my purchase because the item was in stock, and its price was just as low as on Amazon. Moreover, I didn't have to wait for 7 days for delivery. I made an online payment, walked into the store, and received my item within 30 seconds, as it was already prepared for me. I really enjoyed shopping this way."
