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December 2023 by Jeffrey Marx
Truck was caked with grime all over the window shield. The pickup location was extremely difficult to find. No signage. The address did not exist to the visible eye, it’s a gun store inside another store front. The address says 916V but you can’t see it from the upstairs sidewalk. It’s inside 916X. And then the guys who work there treated me like I was the dummy when I finally found it. Also the reservation was for 9am and they didn’t open until 9:30am so I walked around the shopping center with my finger in my butt for a half hour. Had to take the dirty truck to the uhaul place down the street to get cleaned before driving it was dangerous because you couldn’t see through it. Always something with Uhaul. Eyeroll.
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June 2023 by Katherine Babbitt
Fantastic service and easy to rent a cargo van for the day!!!
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May 2023 by Brian C.
Showed up this morning at 7:00 am, when they're supposed to open, to pick up a couple hand trucks on my way to meet movers. But they were not open. Waited until 7:10 am and still not open. Place was still dark with nobody insight. I finally had to leave since I didn't know when they would actually open for business. I think it's important to be open according to your stated business hours.
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April 2023 by Haydee T.
good location. the sidewalk workers are extremely great guys out front that help you move. I recommend Simon is the main guy you want to hire. James is his partner, and they are a great team. I can not tell you how quickly. fast-paced and strong, these two men are . very professional, and we'll get the job done faster than you think. Both men are highly intelligent and think out the whole move and do it properly. Simon is like Hercules with his strength, and James is very strong & intelligent and will be your communicator for the team. I've been using the same two guys for many moves for several years. I'm telling you they're worth the money. polite , nice & helpful honest and show up for work daily rain or shine. I know because I work across the street and have seen it with my own eyes.
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December 2022 by National Freightlines
None existing company
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September 2022 by Sandy R.
I was packing up our home and needed more small boxes. I walked into the store and there was 2 people ahead of me. The lights were not all on and it seemed like they were closing. The woman in front of me stated they might be conserving energy. My only comment was that there was only one young man working. He was very polite and was working as diligently as he could. Luckily I wasn't in any hurry. In between us waiting in line, the young man was accepting returned trucks and equipment. When it was my turn, he helped me with putting the 3 bundles of small boxes in my car. I thanked him and tried to tip him, and he politely declined. This was the best customer service I've received from a young employee. Give this young man a raise. Also, I have a comment to management, the prices on some of the signs didn't match with the prices on the register/pos. Please do your staff a great service and change these signs. Some customers weren't that polite to him. Thank you
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September 2022 by Kyle B.
Very helpful, both information and for purchasing moving supplies. Nathan did a great job taking care of me, answered my questions, and overall is the reason I chose Uhual over their competitors. We have our reservations move, and this was our final stressor. You took the stress out of this process. Great customer service and nice guy. Thank you!
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May 2022 by Tomes G.
Came here to have a hitch installed on a Prius Prime 2021. Quick service, no issues, and they took the time to show me afterwards how to attach a device.
