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October 2025 by Lusine Avagyan
For pharmacy
Every time when I get my medication I should explain about 10 times that the pharmacist cannot see the SPECIAL DELIVERY in the system, it comes from another Walgreens and is in the fridge. And instead of be sorry, the pharmacist tries to argue and prove that I didn’t say it is Special Delivery. It is nonsense.
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July 2025 by Queer PR
Hit or miss but are currently withholding my medications and they don’t call me back
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June 2025 by ka ba
The pharmacy part sucks 😔.
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June 2025 by T. L.
For the pharmacy only. I have been coming to this pharmacy for years and frankly I don’t know why. They still treat me like a stranger. Long waits. Constantly out of my prescriptions, and if anything goes wrong - like the one time in 6 years I needed an emergency refill they were ZERO help. Threw up their hands. Didn’t offer to lookup the GoodRX price (even though IT WAS ALREADY ON MY ACCOUNT) or contact my insurance (I couldn’t get ahold of them). My meds are critical and their service is appalling. Any time I’m due for a refill they are calling me non-stop but when I need something they take ANY chance to say no. Shame on Walgreens for allowing this type of customer service. I get they are busy but you’re messing with people’s lives. Management should be embarrassed.
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December 2024 by Diana Aghoyan
Very bad stafff
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October 2024 by Troy Studd
Worst pharmaceutical experience I’ve ever had. Avoid this pharmacy and the amateurs who work here. Go to a different Walgreens!
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September 2024 by Imad Abd
Good service
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July 2024 by Edwin Alvandi
Unfortunately, *some* pharmacy staff and pharmacists are the most rudest one can find in Burbank!
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September 2022 by Bettina M.
The longest lines, no matter when you get there. Wait can easily be 25 min. I don't recommend getting your prescription here.
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July 2022 by Internationalist M.
The cashiers are very poor and the manager as well. Cannot remember to do what the customer asks, for example with the reward. The manager was too lazy to reprocess the order so I could get my reward and not next time. This is the manager and really couldn't care less. Why bother taking a survey when nothing will change? Only had one cashier at peak time. No signs stating COVID tests are out. The rewards system is not as beneficial as I thought it would be. Customer friendly hardly.
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July 2022 by Taylor J.
After 20 minutes I learned that Walgreen's employees are too incompetent to use a credit card chip or Apple Pay. How is this place still in business? At least they had a bad attitude about it. Taking business elsewhere.
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June 2022 by Marissa D.
Meant to post the following after my first visit: Melissa, Alex, and Adrian's professional and kind demeanor is the reason why I recommend and will come back to this Walgreens location. Another Walgreens refused to see me for an appointment because I was more than 15 minutes late (not a corporate policy from what I have seen). Despite communication and timing issues, Melissa, Alex, and Adrian saw me and helped make an already difficult day a bit manageable. From my more recent visits, it seems Shelton is always the one to help me. He is always super friendly and kind. Overall great service at this location and hence I keep returning!!!
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June 2022 by Sylvia J.
Friendly and helpful staff as usual at Walgreens. I mainly went to get disinfectant spray for hotel room. You can't bring any on airplane so I have to buy some when I get to the city. They had a section for grab and go food also. Good location.
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April 2022 by Daniel C.
The guy working the photo department is awesome! Not sure if he's the manager as well. One of the nicest employees I've seen and was very helpful with everything
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February 2022 by H M.
The Pharmacist Gayane at this store is incredibly rude, unprofessional and lazy. I was trying to setup online orders for my mother and she started insulting my father and calling him names. I ended up transferring all prescriptions to CVS.
