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January 2024 by Laurie A.
This place is a joke. You can't open an account on a weekend. Obviously. They don't need mine or anyone else's money. What happens to walking into. Bank to open an account or just to do business Now no one talks to you without an appointment time even if they are just sitting there. This bank had a line Of over fifteen people and only two employees working behind the glass walls. Don't worry I went to Bank of America down the street, they also asked me if I had an appointment which I didn't, they told me if I could wait they were happy to open an account for me.
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September 2023 by Rodolfo D.
This place is very calm relaxed and the help of Arabo makes the difference. Everyone is family when it comes to knowing everyone. There is a difference.
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September 2023 by Janee T.
I've been with this bank for decades and am so disappointed in how bad it has become. The bankers are so rude, there's no customer service and the managers just don't care. You need to make an appointment for simple matters and when we wanted to open a new account, they acted irritated and told us to make an appointment. When we tried to call, no one answers. They told us to do everything online which we did not want to do as we had questions. Do not bank here. We are moving all of our accounts elsewhere.
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July 2023 by Oscar N Evelyn P.
Always understaffed, línea are so long and there's no sense of urgency. You would think that on a Monday or Friday which are the busiest days they would have more than 2 tellers working....
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June 2023 by Vazo R.
I am so thankful to Diana Sedrakyan. She was very professional banker and help us with all our transactions
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May 2023 by Sandra Trujillo
(Translated by Google) Bad customer service, they don't take good care of you, they're racists. I wanted to open an account and they took bad care of me. 4/24/2023(Original)Mal servicio al cliente no te atienden bien son racistas quise abrir una cuenta y me atendieron mal . 4/24/2023
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April 2023 by Tita A.
Not only I waited for one hour in line but I witnessed how Mr. David Petrosian was helping people that were not in line, Or people behind me is it because they were arminian or because they were friends? Then a persone behind me asked if he can help him as he sees david helping this people and Mr. Petrosyan said " stay in line the we will help you" needless to say this persone WAS NOT ARMINIAN. With only 3 tellers the line kept getting longer, in the mean time the rest of us were watching this poor guy that was holding the line because the bank clerk apparently couldn't count all the money he had to deposit, with all the pile of cash on the counter he kept asking if someone else can help her, she asked for David and by then guess what? David was gone... what lunch break? sooo one of the 3 clerks goes to help her AND WE ARE DOWN TO ONLY ONE CLERK WITH A LONG LINE. By then what do you do? Leave? or wait since you only have 2 people in front of you? FIRST AND LAST TIME I COME TO THIS WFB BRANCH. WE ARE ALL COSTUMER AND SOME OF US ARE ON A LUNCH HR AND, WHEN YOU SEE THIS MAKES ME SAD AND DISAPPOINTED THAT WE STLL SEE THESE THINGS.
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June 2022 by Joseph P.
Like others have said it's a scam. No $300 bonus. Called customer service it's a joke.
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June 2022 by Donald W.
They scammed me into opening a new account. I was promised a 300 opening bonus. Never happened. Stay away!
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April 2022 by Denise L.
This branch may 900 N San Fernando Bl is the worst! Twelve people in line and two tellers! I've been here 10 minutes in line and the line HASN'T MOVED. Don't give Wells Fargo your business!@@
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June 2021 by Judy G.
Really a terrible experience today at WF. I came to this location after stopping in Glendale first, seeing a huge line outside and no umbrellas or shade. I arrived here to see another long line waiting outside but at least there was shade so I stood in line. I should add the only reason I had to go inside the bank was a customer who's also a WF customer signed the check and the "y" in her signature obscured one of the numbers on the bottom of the check but only slightly. This is the second time this has happened with a customer but never with any other bank, just WF. The ATM wouldn't accept it and said "contact the issuer of the check." Embarrassed last time I wouldn't make that mistake this time. So I wait 10+ minutes in line outside when security tells me I can enter. When I get in the bank I nearly walked out after seeing the huge line inside. 3 tellers, all of whom are taking forever with each customer. When it's finally my turn the teller takes forever. Since my customers are all affluent I finally asked is there a problem with the check? You're an LLC right he asks. Yes, and? We have to deposit the check then cash it. Yeah I knew that, why did it take you nearly 5 minutes to come to that conclusion? No, I'll avoid this bank like the plague in the future. Can they not get 1-2 more tellers?
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April 2021 by Blanca A.
Extremely long line outside and inside with one teller open. Over 25 min wait. Security kept checking as folks were complaining of being out in the sun waiting in line.
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March 2021 by Miranda Jay C.
During COVID we have to keep our distance but why can't the security guard that stays outside only give the guest 1-2 feet of room to enter the bank. It's uncomfortable and unfortunate to have this at this location because the tellers are absolutely amazing. Just need nicer security that actually does something? maybe open doors or welcome people. Not just stand there looking busy on his phone.
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February 2021 by Bradley P.
This branch is probably the worst of them. There's usually a massive outdoor line to get in, which makes sense in the current situation, but the security guard in charge of the line is super annoying (always on his phone full volume) only paying attention to bark orders at the line). It's full on hell trying to get into that place.
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November 2020 by Michelle Jacobs
There is no address!!!
