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July 2023 by James M.
I called to ask for a specific medication, and I was immediately placed on hold without any warning, and the person came back on and told me that there is a wait list and asked if I would like to be placed on the waitlist. I then asked again they carried the medicine again and I was placed on hold for a second time for a few minutes. I then hung up and called back and let them know that I only wanted to know if they carry the medicine and the person rudely told me that they do not, which could've been told to me the very first time that I asked if they carry the medicine.
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April 2023 by Dave B.
This is a responsible, family owned, dedicated group of caring professionals!! We've had terrible experiences with online (ALTO, NOWrx, etc..) delivery services and have finally found an excellent solution for all of our pharmacy needs! They have also removed all of our anxiety and stress worrying about the availability of certain medications!! They have been outstanding with customer service and our satisfaction!Cheers
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March 2023 by Anonymous U.
I would not have my rx's filled by anyone else! The entire staff and especially Monazza are simply the best! I'm also going to go there for immunizations soon. I have been using this pharmacy for a very long time now and don't trust anyone else. They are a throwback to the good old days of fantastic customer service including home or business delivery.
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January 2023 by Dennis K.
I have been going here for over five years now and couldn't be happier, very professional, very rarely a line, so much better then Walgreens or cvs etc ... They really go the extra effort to make everything as smooth as possible. Keep up the good work .
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December 2022 by Remusman
This is a mom and pop pharmacy &They do a great job all the time never had any issues with them go check them out you won’t regret it!!!!
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December 2022 by Lizeth Orozco
Support this awesome local pharmacy. I’ve been coming here for 10+ years. I have never had an issue getting my prescriptions filled. They are incredibly kind, communicative, rarely a wait, parking is easy AND they offer local delivery.
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November 2022 by Brian D.
I have been a customer at the A&O Pharmacy in Burlingame 15 years. The staff that works there has taken care of me and my medical needs in highly professional way. I am very happy for there new location. The owner has treated me as if I was one of her family. I am grateful that she was concerned about me during my times of medical distress she has comforted me. I am very grateful!
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November 2022 by Mark H.
I started using A&O after being disappointed with CVS countless times messing up my prescriptions. A&O is has always been reliable in my 2 years of using their services. That by itself would be reason for a 5 star rating. Recently , though, I had an experience that was exemplary. I needed a new drug that for some reason my insurance provider deemed unnecessary even though it was requested by my endocrinologist. One day I received a letter from my insurance company saying it was going to be supported and the very next day they denied it. Nonetheless, A&O filled the prescription so I wasn't going to rock the boat. Yesterday I picked up a month's supply and found out A&O had approached the manufacturer and requested a coupon which they agreed to. As it stands I have a monthly charge of $25 and insurance has no knowledge of it. I'm not happy about the insurance company but very thankful for A&O making it all happen.
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November 2022 by Ryan M.
I have been going to A & O for over 4 years now and they are fantastic. The service is amazing and they are hands down the best pharmacy I have ever used. Everyone is super friendly and they keep you very updated on everything around your prescriptions and they are just on top of it. Love this place!!
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November 2022 by Lizeth O.
I have been going to this pharmacy for 10+ years. I have moved all over the Bay Area but I have kept this as my main pharmacy. Monazza and her team are always on top of making sure I get what I need when I need it. Local delivery is an awesome service but I usually pop into the pharmacy since there is rarely any kind of wait and abundant parking.
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November 2022 by Moni H.
I have to be the first to say!! What a wonderful Gem in Burlingame,CaDr. Manalda is truly a incredibly Educated, Classic, Beautiful SpiritedProfessional Doctor along with her Staff. It has made the journey of my health informative and very kind felt.It has been a blessing to have a place where you can find unique handcrafted art from over the globalTo all the required prescriptions to survive. Thank you A and O pharmacy for making my journey a lot lighter.
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November 2022 by R Samantha
Update to my review from 2 years ago:I have been going to A and O for at least 5 years. The pharmacist and staff are lovely and it rarely takes longer than 20 min to fill my prescriptions. I also LOVE that they deliver my medications to my home. It makes my life that much easier.I started coming here bc the big pharmacies like Walgreens and CVS weren't able to fill my scripts and left me in the lurch. Monazza is the best!! She is so thoughtful and I consider her a friend. =). She also is able to explain any information and answer concerns I have about my medicines.I also love that this is a minority/woman owned business!!! I'd much rather give them my hard earned $ than a big corporation.In addition to filling my medicines they have amazing gifts to buy made by local and international artists. I have gotten Xmas gifts for my nieces here, gold earrings for myself and a bunch of other goodies.I LOVE this pharmacy. Years ago I was having trouble filling my medications at Walgreens/CVS/Riteaid bc they didn’t have stock of what I needed and if they did they didn’t have the quantity of what I needed and they wait times were long. I was referred here by my doctor and have NEVER looked back.My prescriptions are ready super quick. I will drop them off or they’re sent online and have never waited for more than 15 min to get my meds.The staff are super polite and know their customers by name. Manazza (the pharmacist) is super knowledgeable and all around wonderful.I couldn’t ask for a better pharmacy. I have never gone back after I started going to A and O.
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November 2022 by Joe M.
The best pharmacy in the business. Unfortunately for me my Insurance says I have to use sucky CVS. That pharmacy treats you like dollar sign. CVS doesn't care about you generally speaking. The 1st time I went to pick up they charged 111.00 dollar because of the way Mr Dr filled the script. Ok but if your looking out for me than why not call them and tell them this? Are you my advocate or not?A.O. truly cares and they show it in their deeds.There are so many things I can say about A.O.How great they are. Know this if they can be your pharmacy than choose them. You won't regret it.
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November 2022 by Sherwyn R.
I pick up my prescriptions for my parents at this location. Monazza and company are extremely friendly! She is truly a one of a kind pharmacist! Every time here is a great experience!
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November 2022 by David B.
I've been going to A&O pharmacy for probably a decade now, maybe longer? Monazza and her team have always been so helpful and made sure I got the medications I needed when I needed them. Monazza has gone above and beyond anything I'd ever think a pharmacist would, and I am so thankful and appreciative for how much they have helped me. There's no big box pharmacy that can compare to the personal service that A&O offers, and if you ever need it, they even offer delivery.If I could give 6 stars, I would. Thank you Monazza!
