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March 2024 by Vik A.
We had an absolute 5 star experience with Derek! He helped us try various models, asked us to do a walk test to understand our gait and purpose and even patiently helped us try various colors. We wound up buying 3 pairs and highly recommended this store to all our friends!
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November 2023 by Mila E.
Welcoming Environment. Gait Analysis & Personalized Shoe Recommendations. Knowledgeable Staff. No Pressure to Buy. Amazing High Value Athletic Store for Walkers/Runners. Big Shoe Selection. Paid Street & Free Residential Parking. Different Bay Area Locations. See Below for More Info: Welcoming Environment: A Runner's Mind Burlingame offers a welcoming environment, which I truly appreciate. Staff are kind, in a non-pretentious manner, from the moment you walk in to the store until you leave. Thank you for the gracious ambiance, A Runner's Mind! Gait Analysis & Personalized Shoe Recommendation: A Runner's Mind Burlingame provides a gait analysis and personalized shoe recommendation. A team member asks you to run while they record you and then go over what shoes are best for your individual needs. Shoes can make or break my performance, especially when training or running races. Thus, I appreciate the recommendations are for me rather than it being the latest shoe. For instance, after my analysis, I came to learn I have a neutral gait and got the recommendation for Saucony's. Having run in Asics and Brooks for years, I am grateful I now have another shoe in my rotation. Knowledgeable Staff: A Runner's Mind Burlingame staff are knowledgeable. I have come here several times, and in each instance, team members have been able to answer my question. For example, I have a few shoes on rotation while I train, and they have been able to give me tips on what shoes are best for workouts, such as long runs versus tempo and speed. No Pressure to Buy:
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October 2023 by Leslie C.
The sales people were amazing at getting the appropriate cross country shoes for my high schooler
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October 2023 by Tina L.
It's my first time at the store and Adrian was super helpful! I came into this store based on a coworker's recommendation for my upcoming half marathon. I was looking for new training and potentially race shoes, since I've always ran previous halves with regular athletic shoes that left my ankles and feet feeling stiff. Adrian measured me for my shoe size and did a gait analysis for me--turns out I've been using shoes that were too small this whole time! I had also suspected some protonation or bunion problems but they turned out to be not as bad as I thought, so Adrian told me I won't actually need as much stability in my shoes. He quickly picked out several pairs of shoes ranging from different brands (Hoka, Saucony and ASICS) for me to try based on the qualities I liked about the first pair I tested (New Balance), and I was happy to have picked out 2 for purchase: ASICS Novablast 3 for speed work and ASICS Gel-Nimbus 25 for recovery runs. Then he identified the level of support I needed in my insoles. I also got some targeted compression socks and energy gels based on his recommendation. I spent about an hour here for this visit on a Saturday afternoon, which was a bit busy but Adrian was very patient and attentive still. I think the prices are fair and compares to what you'd find online, but overall it's way better to have a physical store to try on the shoes to really know your preference. It also helps that they have friendly and knowledgeable staff here that can help take the guesswork out of picking what you need. 10/10 recommend coming here!
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October 2023 by Chris P
Clark was extremely helpful and patient fitting both my partner and I with shoes for an upcoming trip! We really appreciated how incredibly knowledgeable and helpful he was!
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October 2023 by Darvin Scott Smith
Very helpful with their long-term record-keeping of shoe you sand purchases such that we can look back at how long shoes would last
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September 2023 by Corrinne L.
Came here with my college-age daughter who wanted to get back into running after some years of laying off. Joshua was patient, kind, encouraging, understanding and oh, so, real (about trying to come back from injury). DD tried and re-tried a bunch of shoes, with and then without insoles, finally deciding on THE one. Joshua was committed to top tier service through it all. Would recommend!
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September 2023 by S W.
@ARunnersMind the store in Burlingame is very discriminatory.it's very disappointing that in a cosmopolitan city we still have this type of behaviour sales girl pick the customers based on color not who was in line first.If you are not light skin,don't bother going to the store they ignore you.hope the management reads this message and take action. We have purchased shoes in this store before and the old staff were very good but bit the staff serving now. The only nice person was the male who asked who was in-line first but the woman just ignored and took the people who were actually the last into the store while we shocked and disgusted with her behaviour.
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August 2023 by Carlos Romero
8/13/2023 I have no words for how to express the professionalism and friendliness Elizabeth was. She helped me to select a perfect pair of new walking /running shoes and socks—excellent customer service and knowledge.
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August 2023 by Jane Halahan
Personalized service. Helps choose the shoes for your based on your gait and foot biomechanics. Prices are not bad too!
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June 2023 by Bob L.
Wonderful. I was planning on buying new running shoes on line when my wife recommended I go to the runner's mind. What a great suggestion. Eileen spent 30 minutes with me testing and picking the best shoes for me. What a great place. People were lining up waiting for a salesperson/shoe technician to help out. Got a chance to run up and down the street with 3 different shoes. Eileen even videoed my running to better access my needs. Won't go anywhere else from now on for my running needs.
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June 2023 by Jiten Parrikh
Great range of running shoes… I broke my walking shoe when I landed in San Francisco… looked up and went to the store based on the ratingsWas attended by Natalie, she was very patient, knowledgeable and understood what I need.Gave me appropriate opinions, and finally I ended up buying the ASICS Nimbus 25.The insoles she gave me were perfect for arch support and enhanced my stride stability and comfort.Overall, great place if you are looking for walking or running shoes.
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May 2023 by Steph C.
I was offered solid advice from staff as a noob to recreational running. I got blisters from a long run and was given options for compression socks with no pressure to buy. Also given advice on the shoe type and what may have created these ailments. Outcome? My next long run with the socks yielded zero blisters. I look forward to coming here for my running needs. Thank you! Appreciate your genuine care and expertise for customers.
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May 2023 by Ishita A.
Best running shoe store in the city! Incredible return policy and really friendly staff. I don't shop anywhere else for my running shoes.
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May 2023 by Melissa S.
The reviews do not lie. I knew nothing about running shoes and Nick was SO helpful despite the store being pretty busy. I ended up getting the On Cloud Monster shoes. I am just so impressed at the customer service here. I will certainly be back!