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January 2024 by Christina Lowe Stroup
This place has a little bit of everything you need for your home or apartment.
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January 2024 by William Robinson
Greatblittle hardware store. The staff were very knowledgeable and helpful,
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October 2023 by James Kiryakoza
They have an amazing amount of selection given the size of the store. The people who work there are always happy to help you find what you need.
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October 2023 by Ajen Johan
The layout is a little hectic but their inventory includes everything… and the staff is helpful and knowledgeable.
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August 2023 by sabrina barker
The staff was friendly and helpful finding what I was looking for
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July 2023 by M B
Rude guys wouldn’t let their customer use their restroom. The restroom is across the street at Pete’s
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June 2023 by Patricio Gomes
A DIY store full of hardware, etc. stuff
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June 2023 by Madhuri Shinde
Good for quick stop for household needs. They have everything that a hardware store should carry. I stopped by to buy some sand paper to refurbish a lovely wooden table. Finding the right one was bit of a hassle but the store attendants were helpful enough.
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June 2023 by sterling sibley
Does not have much in stock in painting department bunch of old stock and they had to young guys working there neither one want to come out from behind the counter, useless would not recommend this Ace hardware.
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June 2023 by Athanasios Rebelos
I love this local Ace Hardware. It’s so great having this local business when you need them. They’re very knowledgeable, helpful, and super friendly.
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May 2023 by L C.
The five stars is meant for the older Black gentleman who works there on weekends and other times at a local lumberyard. (My poor memory means I totally forgot his name.) He was very helpful when I visited several weeks ago. My father had not heard his answer to me and asked him the exact same question I just did but he was patient and answered him again. Followed his suggestions and they helped me and my neighbor fix our plumbing issues. Otherwise, service can be hit-or-miss depending on who you encounter. This hardware store has the a great opportunity to garner more business by being helpful to customers. As a long-time home owner and HOA Board member, I am willing to pay more for service when it comes to home repairs/ renovations since while other places might have cheaper supplies, it's often advice I seek at the same time, even something as simple as 'Where is A located?"
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May 2023 by Aureen C.
I've been fairly disappointed with some of the service as of recent. I was told for purchases to just keep the receipt as needed but was never told that I couldnt return items if I used them and it didn't work. This was for some bathroom caulking that didn't function as I expected it to. Only reason this isn't a 1 star review is because the manager tried to make the situation right probably as best as they could. Moral of the story is if you are uncertain about a product, you're better off going to Lowe's or Home Depot where their return policies are more clear cut and friendlier to people who may be risk-averse to new products.
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May 2023 by Patricia Cordova
Ace it's been in Burlingame forever and usually there was a good gentleman that had enough experience on hardware supply. I recently went there and nobody new about parts for a faucet once I figured the part ACE did not have it.I will still go there because I know things are there maybe hire someone with a little experience or willing to learn.
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March 2023 by Brandon S.
Always a great experience here! Just had another one today. I placed an online order for pickup that was canceled because the item was damaged. Instead of leaving it at that, a rep at the store called me and apologized, and shared with me 3 alternatives to the item. Went over all the info and pricing of alternatives. Really went above and beyond the call of duty. Thanks Ace!
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February 2023 by Debbie K.
Thank you!!!!! I just went into your Ace and was SO HAPPY to see Cammy back in this store. It hasn't been the same without her. She is so knowledgeable and really helps the customers. I am always amazed at all she knows. You can tell what a hard worker she is. It's always so neat and clean when she is there!!
