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February 2024 by Simone Dasher
The entire staff at Burlingame Family Pet Hospital are fantastic. Dr. Dorothy Hoppe is the best. She is not only a great doctor but takes the time to get to know not only your pet, but you. She listens, a rare quality among doctors of any type. The rest of the doctors are much the same. The administrative staff are always kind and helpful. I recommend this place highly.
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February 2024 by iris garcia
For me it is the best, before I have a cat and I went to white hospital in San Bruno it was not only frustrated but sad situations, Masson hospital I’m not sure it is bcs only those two hospitals in SB but it was sad I feel finally we are in the save veterinary clinic Than you Very Much
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February 2024 by Renee I
They were able to take me in last minute. I wasn’t rushed, everyone is friendly & the Doctor was extremely helpful. She offered me several choices of treatment in different price ranges and explained the differences. She also showed me how I could save on the cost of the meds too. The staff was patient and friendly while giving my dog, Hambone, his shots and I wasn’t pressured at all about purchasing anything. I thought he needed a teeth cleaning & nail trim and she said no, he’s fine! So she’s definitely not out to charge big bucks on unnecessary services. I truly appreciate all her help and advice.I definitely recommend Burlingame Family Pet hospital. Hambone was happy and excited the entire time. Most dogs are nervous and afraid of the vet. Hammer left and was super happy and running around being nosy the entire time. They truly care about animals and it shows ?? Hambone approved ?
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February 2024 by John Galang
Very professional, well informed and overall great service.
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February 2024 by Michele Maier
I have been taking my two puppies now dogs to Burlingame Family Pet Hospital ever since I first brought them home in October of 2022. Each employee at Burlingame Family Pet Hospital treats me and my pets with care and compassion. I would not recommend an individual at this facility, but I recommend the entire team. I trust that whichever vet I make an appointment with that day, my pet will have the best care possible.
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February 2024 by Elizabeth Detrich
Wonderful, engaged Vets, nice office staff, they take good care of my Smokey (cat).
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February 2024 by Sreya Dutta
We went to get our dog checked for an IVDD diagnosis. They rescheduled us at the last minute to the following week and changed the vet. Dr. Rich spent time lecturing us about grain free food giving our dogs DCM and didn't let me speak. I had to ask pointed questions to get a response to our actual problem. He also told us an irrelevant story about his boss shooting him with adequan (IVDD treatment) to prove how effective it was to us. They had already collected $80 from us and Dr spent a lot of the time telling us about how he is a trained nutritionist from UC Davis and I'm supposed to feed my dogs grains. I could see they sell Hills to their clients and Hills have been connected conspiring with vets spreading false information about DCM for which even the FDA has not found any evidence. I even didn't like how he handled my fearful dog. Needless to say we won't be going back and glad that Hills and certain vets have been sued for such conspiracy. Hopefully this should stop vets from spreading such rumors to sell branded pet foods. As pet owners please don't let any vets tell you things that are untrue.
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February 2024 by Darlene Giusti
I had the same Vet for 25 years, and when he retired Burlingame Family Pet Hospital had big, no, huge, shoes to fill. I am very please with the care my babies are getting there. I usually see Dr. Hoppe, but when she is out, there are other on-site Vets to step in during emergency situations. All of them have been kind, gentle with my cats, thorough with examinations, knowledgeable with care. I'm very happy here. Give them a try!
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February 2024 by Nicholas Delis
It’s a great vet to take your pet to. They are very friendly and caring. Your pet will get treated very well.
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February 2024 by PaulaFraser Crosatto
1/28/24: Update to my original review. Now I can say I have worked with all three vets at this clinic and would continue to highly recommend. "Dr. Rich" Meisels had the very difficult job of diagnosing our 8-year old Berner Tux with two types of cancer. He walked us though a very emotional ending with compassion and dedication I will never forget. Literally, the kind of vet who gives his home number and shows up on his day off to free your pup from pain and lead him to the Rainbow Bridge. I'm a little reluctant to write this as it may not be their normal practice but this was our experience. I really believe this practice is going to go above and beyond for you and your furry loved ones.Original post: Very friendly staff. Take time to establish rapport with animals. We have seen Dr. Hoppe and Dr. West and each took time to explain their recommendations. They do not recommend expensive tests unless needed. Highly recommend this practice.
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February 2024 by Isadora Fernandes
This is the 3rd or 4th vet clinic we have visited with our cats in this area, trying businesses all the way from San Francisco to San Mateo. I am glad to say that the search is over: we decided to make Burlingame Family Pet Hospital our pet hospital / clinic / vet!Their location is really convenient if you are in Millbrae or Burlingame. The clinic is cozy and clean, the staff is great, and Dr. Dorothy Hoppe is amazing! She cares about your pet, she cares about you as a pet owner, and she cares about her job. She's also honest, transparent and very pragmatic, which I like.Finally, I appreciate it that I can do a lot online, like scheduling appointments and filling/ordering prescriptions.
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February 2024 by Romina Ruiz
Love the vets here!They are both very experienced and they definitely know not only how to examine your dog but also know how to handle and read them! my dog Lizzie is a little intense and looks scary sometimes... and when she barks you want to run away lol but she is a sweet girl. both vets handle her as if they known her forever. the staff is also very friendly and helpful.I will definitely recommend this clinic!
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January 2024 by Eme Brooks
Responsive and kind staff, down to earth knowledgeable doctors. My dogs are large and having a vet that welcomes and understands large breeds is a comfort.
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January 2024 by Karen Cribbins-Kuklin
we took our cats in for their annual exams and shots. Dr. West is very attentive and helpful and took time with them both to address their needs. The tech was excellent too - being very patient with the kitties and gentle when they got their shots. Highly recommend this practice.
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January 2024 by Richard Treat
Simply the best veterinary care on the peninsula. Friendly, very knowledgeable staff. Dr. Rich goes above and beyond. He really likes his patients! (and their owners)
