Enterprise Rent-A-Car

Car Rental
Hours: Enterprise Rent-A-Car offers convenient access to thousands of car rental locations near airports and in Burlingame, California, with services available across over 30 countries worldwide. With a history of 65 years, the company prides itself on providing a high standard of care and exceptional customer service. Customers can easily make reservations online or through the Enterprise app, ensuring a seamless rental experience. Several reviews highlight positive experiences at the Burlingame location. Customers appreciated the friendly and professional staff, such as Adrian and Deanna, who went above and beyond to assist with vehicle selection and resolving issues. One customer was impressed with how the staff quickly fixed a problem with a Durango SUV, even crediting the customer for the inconvenience, which encouraged return visits. The location was praised for its convenience, especially being close to SFO airport and next to a Shell gas station, making refueling and after-hours drop-offs simple. Vehicles, including Teslas, were well-maintained, clean, and in good condition, contributing to a stress-free rental process. Customers felt confident in the reliability and quality of service, and many expressed a desire to return. However, not all experiences were positive. One customer had a frustrating encounter where staff demanded unnecessary proof of insurance and utility bills to pay with a debit card, which disrupted travel plans and was seen as unprofessional. This incident involved a lack of available cars and poor communication, leading to disappointment and plans being ruined. Overall, while most reviews praise the Burlingame location for its helpful staff and smooth process, occasional issues highlight the importance of clear communication and proper vehicle availability.

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1. Burlingame, California