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January 2024 by 33sd33 33sd33
Always the best docs here, no matter who you see
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October 2023 by Dipti S.
I am writing this much overdue review on behalf of my father who has been a patient of Family Care Associates for the last 10+ years. Dr Aaron Roland along with Dr Ferris and Dr Jadallah have been treating my father since then. They have taken such good care of my father. Dr Roland is very responsive to questions and patients needs. He has on occasion called me late at evening/night to have me take my father to the ER when it was urgently needed. And even responded when he was on vacation. He provides very good explanations of medical issues in non medical terms making it easy to understand. He even recommends foods/dishes to make for my dad! The staff is also very responsive especially Veronica. Dr Roland has gone out of his way to take care of his patients over the years. Navigating through the Medi-Cal system is not easy and Dr Roland and his staff are persistent and always keep patients needs first and provide the advice and referrals needed. We will definitely miss Dr Roland once he retires - though I know it will be a much deserved time off - having taken care of patients for 30+ years!
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July 2023 by Vs C.
I have been exceedingly pleaseed with the care I received from Dr. Roland and his staff. Dr. Roland is thorough, kind, considerate and very professional. If I have a question, I get a reply within 24 hours except for weekends and have had lengthy conversations with the nurse practitioner and caring follow up from the administrative staff this entire year. It has been a really positive experience and I appreciate having a medical team that is available and thoughtful.
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May 2023 by F G
We as Gunes family we love this clinic ,front desk and doctors and nurses all amazing , we love them !!! we really appreciate them! thank you !!!
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March 2023 by Kirsten Lindsey
Unprofessional.
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April 2022 by Teresa D.
The absolute best most caring doctors! My husband and I both see and love Dr. Ferris... she is so thorough, knowledgeable, caring and simply the best! But we have also had Dr Jadallah, Dr. Roland and Dr. Gomez who are also all very caring and very thorough and well we are just so happy with them. They truly take the time to listen and want the best for you!
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January 2022 by Daniela A.
The real problem with the medical system, is getting to see a doctor. At this office, we ALWAYS have to wait OVER 3 MONTHS to see a Doctor. The rest are nurse practitioners. If you can not handle the load of clients, why do you keep accepting new clients? My husband was asked to give his schedule away to a white kid with Dr Roland, and was sent to see a NP when he had the appointment with the Dr. That was really humiliating. We have PPO, and not even then we get the value of the over money they charge our insurances. It does not matter how good you are, if you keep not understanding that quality is more than quantity.
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May 2021 by Leandro E.
thank you Veronica and staff for an excellent and kind and caring medical services that i alway have with your respectable establishment !!!! my only place for my medical needs . once again thank you....... L Enciso
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March 2021 by Max Goldberg
Amazing doctors. They really listen to my needs and put the patient first. I live in SF now but keep my insurance down on the peninsula JUST so I can be seen by them. Have never had a better patient care experience.
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January 2021 by Rayna S.
After a wonderful experience with my child being a patient of Family Care Associates, I chose to change my primary care to FCA as well. The front office staff and medical assistants are very kind and caring. Our provider is lovely and goes above and beyond to research and address any concerns. I really appreciate the care and compassion we've received from FCA.
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July 2020 by Julie D.
Stay away if you can. My kid was visiting FCA team for about 7-8 years now. All I wish is we changed the provider 8 years ago. Horrible experience. It's almost impossible to see the doctor, only nurse if you are lucky. I've been trying to call the office to get the copy of the immunization record for our school for the last 2 weeks. Left 3 voice mails, no one got back to me.
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June 2020 by Tami B.
FCA staff is sweet and caring. They have been amazing at taking extreme precautions during this pandemic including virtual visits and drive up vaccinations. We love them!
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March 2020 by Querida X.
FCA's team are always so responsive, whether it's by phone or by their online care platform I'm always able to receive a response in a timely manner. All healthcare professional I've encountered in the clinic are extremely friendly and helpful always.
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October 2018 by sharon b.
I must clear the air with a person like Dr Roland. He works within the Medi-Cal system and it would be my guess he makes nothing in his practice at the end of the day -- this alone makes him outstanding and a hero in my eyes - my beef so to speak was personal - i suffer from lower back arthritis and i am a care-giver - i am not looking to be on a drug regiment i am looking for alternative healing = Dr Roland is not a specialist in Arthritis- i am sure he was and is frustrated as hell with me=chronic pain is like cancer = it spreads- also, the office staff is incredible and just a bunch of sweet compassiate girls and this alone is a rarity now a days The office and doctor always responds to refills.To you Dr Roland you do go above and beyond as a doctor and u r all heart,
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September 2018 by Susan F.
I have had the wonderful benefit of having chosen this practice. From the phone staff to the providers, everyone is very kind, patient, knowledgeable, helpful and responsive. If you are looking for a GP who truly cares about your and your family's well-being, this is a wonderful practice to consider and thankfully my they are within the network of my HMO, which brings me to one more observation. Unlike so many practices today, Dr. Roland, Ferris and staff make room for those who have more difficulty around having quality health coverage. This is not an easy thing to accommodate anywhere in the country, but especially in the SF Bay area! So kudos to Family Care Associates for having such compassion for others.
