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December 2023 by Mina Irani
I like their handbags and accessories very much!
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December 2023 by Yvette Martin
Just want to talk about my experience, I do go quite often and there’s one older woman, who is probably the manager, who is really pushy and tried to force me to sign up for rewards. the other younger girls are always super nice though! I don’t like when people are pushy , it makes me uncomfortable.
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February 2023 by Shruti Gupta
Fun clothes and good pricing. Loved how they wrapped all my clothes. Make me feel extra special!Their payment system froze but they quickly rectified it with their tech team
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February 2023 by Maria Palacios
Is not open a at the time is on the door. 10am . Is 10:20 and is closed.
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September 2021 by Sheryl P.
This is a nice little store with lots of jewelry, candles clothes and limited shoes. They told me if I buy I pair of shoes the second pair was free. That is what I did.a month prior they had the same deal and I bought two pairs of shoes. I got back to my office around the corner and was showing them to a co worker and noticed one pair was to large.(Remembering their sizes are not always accurate )so I went back with in an hour, receipt in hand to-get a smaller size. I was told by a different cashier the shoes were not free as there was no red tag, and they were taken from me. ! I was never told about a red tag and since the purchase was made and I left the store they should have honored it. It was their error .I did not see one red tag on any of she shoes .I then offered to buy them but not for $60. I will never go back to this store. This is Not good customer service
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July 2021 by Marjorie G.
Love this place...people and customer service are great . And merchandise are very organized
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August 2020 by Alexis Barrera
I wish they would update their hours. Came on a Sunday and they were closed.
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June 2020 by Marissa R.
I went to Francesca's yesterday and today. I do agree with a past review that there were no strict social distancing rules. Today the cashier said that even though there is a sign that says "everything 60% off" the candles weren't and there was no fine print saying otherwise. While that is the stores fault, the cashier had a rude tone and looked at my mom weird. PSA for management, I didn't ask for her name but she was tall, petite, fair skinned and has wavy medium brown hair.
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June 2020 by Rose R.
While the staff was great and it was so nice to be out I noticed no strict social distancing measures in there. No limits on amounts of people. There were girls shopping not wearing a mask at all and no one was asking them to put a mask on. I love Francesca's but you have to think about what could be spread in those dressing rooms or even roaming around in the store when the restrictions aren't being followed.
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May 2020 by Lisa K.
One thing I had observed the last time I had gone to Francesca's is that the further reduced clothing items were quickly snatched up by the employees working there. I thought that was totally unfair and against any kind of store policy. Not sure I'll be returning to this location (that is, once Covid -19 restrictions are lifted) if this issue goes unaddressed.
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January 2020 by R I.
This place is really hit or miss. Sometimes people greet you and sometimes they don't even acknowledge your presence. Today was a great day because Lety was very welcoming and even helped me choose a few items! She spent her time equally among all the customers in the store and checked back in with you. Not to mention there was also a big sale on jewelry. Lol If you've read any of my other reviews, I don't need someone to hold my hand as I shop, but at least acknowledge that you have a potential customer. You don't have to help me shop or even recommend anything, just be courteous. However, I definitely thank Lety for a great shopping experience! I've shopped with Francesca's online and in store and I love their selection of unique gifts and clothes, so having a good shopping experience makes it an even greater place to shop!
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August 2019 by Carmen V.
Francesca's is always an attractive store, no matter the location, and you know you will get something cute not trying even hard. My girlfriend and I entered this morning 'just to browse' and, of course, we left with something in bag...mostly because of the 60% sales on top of the already discounted items. You can really find great deals at Francesca's, just need to keep going and going until you get that awesome double discounted something you don't need but you must have. Store is big, spacious, items well organized and arranged.
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July 2019 by Arlene F.
No greeting from the ladies that work here. When going to a store your suppose to feel welcomed by the workers. From the moment when my daughter and I walked in and started looking around we didnt get no greeting from the 3 ladies working here this afternoon. I would rather take my buisness elsewhere, where customers are treated warm welcome in.
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April 2019 by Cleo P.
I love the store, but whenever I go there after work (which is around 6) you're closed!!! I went last week after 6, you're closed...today I went at 6:16 and closed again! Your website says you're open till 7, really? When? Is there special days where you really are open to 7? You should change your website accordingly! It's so annoying to look forward to going shopping, only to get there to find out your closed!
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November 2018 by Kelly Wilber
Guest service at this Francesca's is always frantastic as they would say. Not as crazy about their jewelry as I used to be which makes me a little sad. It feels tired and dated.
