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January 2022 by Daniela V.
Great store on the ave for anyone seeking elevated quality clothing. A one stop shop for brands like Rails, Rag & Bone, R13, and so much more. I was pleasantly surprised they sell Aviator Nation. I am not surprised this business has been around for almost 30 years. The employees are always helpful in finding me the perfect pieces. I always enjoy my shopping experience here.
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December 2021 by Sally J.
The staff in this store when I visited were not wearing masks. Even if the merchandise looked great, this made me v. uncomfortable and not want to even browse. Out of consideration for customers and in alignment with state mask policy, it would be nice to feel safe knowing customers were not at a heightened risk while shopping here. I wish Omicron were not a reality, but the stats tell a different story.
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July 2021 by Quinn D.
Great store and great selection. I see so many negative reviews but I definitely think times have changed, and everyone should give this store another chance. The selection of summer pieces along with high fashion pieces is amazing. Great customer service, they always make sure you have the right size, and recommend pieces that actually look good on you, not just what they want to sell. Make sure to stop by if you're on The Ave!
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September 2020 by M S.
Dana has helped pick out things over the years and is very friendly. They have great designers and she always knows what works best for certain sizes.
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August 2020 by Lisa E.
I was so happy to see that Loft is back open and stocked with new and fun pieces that you can't find anywhere else. I love this store! Their collection of masks is a must see. I finally bought one that I'm proud to wear. Thanks to to Dana and Anki for making my shopping experience so much fun! I will definitely be back.
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July 2020 by Taw H.
Love my store since 1992 - This is truly the best store on Ave - My son grew up on the Loft chair - best memories ever. Thank you Anki for making me look good with your style and vision . So happy you're still going strong !
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February 2020 by jessica g.
Anki was super helpful and patient as she helped me put together outfits for possible purchases! She has a great eye for trends and super personable! Definitely coming back again, especially after receiving so many compliments when I wore my recent purchases from Loft!
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September 2018 by Francoise T.
Loft is a premier boutique in the Bay Area. If one needs to look for unique fashion, up to date designers, this is the place. The staff is very professional, know their trade well and always take their time to explain what one maybe interested in buying. One can always find the owner, Anki smiling and welcoming to her store. Highly recommended.
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September 2018 by Lorenzo M.
I was having lunch next door to this women boutique last week when I noticed the great outfits in their store front window displayed . I decided to go inside and ask for a price on a top I saw in the window to gift my wife back home . To my surprise I got her the whole outfit . it was reasonable price and the whole staff was super friendly even one of the sales woman modeled it for me which made it easier . If u happen to be in the avenue stop by Loft and check out the selection they have and the great service from the staff . Even I was offered Pellegrino water and Espresso From next door
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August 2018 by Maureen M.
I went in today and loved the place. The staff was fantastic and the clothing is beautiful. I love the style. They had me at hello -- I'm a forever customer!!!
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July 2018 by Cori L.
Amazing, fun, trendy and classic clothing at this boutique. My favorite place to visit and stock up on jeans, T-shirt's and amazing shoes! The service is great- everyone so helpful! I highly recommend this special spot!!
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July 2018 by Mo Z.
The latest fashion is what you'll find at Loft. First stumbled upon this chic boutique while waiting for my turn at the Apple Store Genius Bar across the street and ended walking out with Rag & Bone jacket, an Alexander Wang top and R13 pair of jeans. The owner (Anki) always has the store stocked with the latest fashion. The store is bright, modern and very welcoming. Next purchase will be the Pam & Gela Track Jacket and Pants that recently arrived--Can't wait!
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July 2018 by Usma A.
Visiting my brother and took the kids into charming downtown Burlingame. Grabbed Filz coffee and was walking by this store and the designer labels they carried caught my eye....in fact I found a gorgeous, comfy pair of espadrilles and cork soles shoes which I thought would be perfect for my upcoming trip to Italy, however agree with PRIOR review....ABSOLUTELY HORRIBLE customer service. The dark haired lady who was helping me was actually pretty nice, but then the short haired blonde with the dog ( without a leash) walked in. My two girls ages 6 and 4 were with me as I was trying on the shoes....my 6 yr old is deathly afraid of dogs and as the blonde lady entered with the dog behind her ( and my daughter jumped up and fled)I mentioned very politely that my daughter has a fear of dogs. I was ignored, then I point blank ( again politely) asked if they could move the dog ( he was standing in the middle of the store) as my daughter was scared. " what do you want me to do? It's his home!" She said sarcastically. I stood in shock for a minute and then dropped everything and told them "Nevermind , I'm good, you need to improve your customer service" and left. Now I sit here writing this review....not sure this was discrimination( as I'm of southasian/American descent) as previous review mentioned, but that's neither here nor there. I have been in designer boutiques all over the Country and in fact the world.....never had an experience like this one. That's not how retail works!!!
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July 2018 by E A.
Great selection! I like to look at the clothes the store has and order it online because the customer service is so horrible that i would never buy from their sales associates. The woman who is in the store most of the time I go in never acknowledges me even though she acknowledges others who walk in. I get the impression that the sales associates only talk to a select few who fit into a certain mold. Maybe id buy from here if the sales associates were nice. But other than that it's a beautiful store with unique pieces from nice brands.
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November 2017 by Libby G.
I've been shopping at Loft for the past 17 years, and it's my favorite place to shop! The owner, Anki has impeccable taste in fashion, and the sales associates are always helpful and know exactly what I like and what looks good on me. They carry the best current trends to chic, sophisticated French looks. Any time I need something fun, to fancy events, I know I will find multiple pieces I'd love. The only problem is choosing what to get since I would want everything!
