-
October 2023 by Roger H.
Great work, they know what they're doing, and they're honest. Perhaps that should be a given, but sadly one can't take it for granted these days. The owner Gary Veilbaum is super.
-
September 2023 by Karl Y.
My check engine light came on, on my way through Burlingame and Gary was great. Despite having a full garage, he checked it out and had me on my way in no time.
-
September 2023 by Alice Chelbegean
Gary was very clear with his assessments and explained to me his thought process and reasoning for his interventions with the car issues I had. I really appreciated his transparency and willingness to guide me through the plan. The communication was fantastic all the way through, including expected expenses and timing. I felt very comfortable that any questions I had would be received in a thoughtful manner. Very positive experience!!
-
September 2023 by Sol Liboy
Great quick service. My motor started shaking on Tues . Wednesday I called 3 mechanic. One didn't want to look at it the second said he was very busy but would fit me in on Saturday. Gary returned my called and I took it to him on Thursday morning. About 3 hours later he found the problem and fix it. It was one of my car pistons. I payed him about $281. I don't know if that is what other mechanics charge for the job. But I was so great full I didn't care. I got my car fix correctly. And was able to return back to work. Thank you Gary for your quick service.
-
September 2023 by E H.
Gary is THE BEST. We have been bringing our cars to Gary for over 30 years. His work and customer service are superb and his prices are always fair and reasonable. Gary is an amazing diagnostician and has been able to figure out and fix some really challenging problems. He is also great at coming up with cost-effective solutions (like finding an aftermarket kit to repair, rather than replace, a costly aluminum cylinder head). He is also a great guy and will take the time to walk you through the issues and alternatives.
-
August 2023 by Alice C.
Gary was very clear with his assessments and explained to me his thought process and reasoning for his interventions with the car issues I had. I really appreciated his transparency and willingness to guide me through the plan. The communication was fantastic all the way through, including expected expenses and timing. I felt very comfortable that any questions I had would be received in a thoughtful manner. Very positive experience!!
-
July 2023 by Cesar S.
This was the first time I had my car inspected after moving to the Bay Area. Very easy to schedule, drop off and pick up the car the same day. Gary was very honest and polite, explained everything he would check out in detail and the estimate was very reasonable. Highly recommend this place.
-
July 2023 by Michael Storm
Family-run business that’s operated for over 100 years. Gary, the current owner, did a pre-purchase inspection of my Subaru (on little notice) and found every detail, even staying late to check a final port that needed to cool down. Easily the most trustworthy mechanic shop I’ve used. Favorited on Google Maps so I remember to come back.
-
July 2023 by Michael S.
Family-run business that's operated for over 100 years. Gary, the current owner, did a pre-purchase inspection of my Subaru (on little notice) and found every detail, even staying late to check a final port that needed to cool down. Easily the most trustworthy mechanic shop I've used. Favorited on Google Maps so I remember to come back.
-
March 2023 by Juli Pelham
Gary was absolutely wonderful, reliable, and trustworthy- which is hard and nerve wracking to find in a mechanic. He was able to diagnose what was wrong with my car, fix it and get it back to me in a timely manner. He explained it very well to me and even took a video for me to show me what was going on. His prices are very reasonable, honest and fair. I will definitely be going to Gary for all future issues and repairs.
-
October 2022 by Miles G.
I needed to get a Brake and Lamp Inspection with a certificate. Checking all the Yelp searches and reviews cause me more confusion. Prices were like doubled or tripled that what was mentioned on the web. My body shop tech referred me to call Pacific Auto Repair at Burlingame. I called and left a voice message and Gary returned my call. Gary told me over the phone how much it would cost and when it's the best time to come in. He's got the BEST prices in town and I've checked over a dozen locations from SF to SJ! I did not have to leave our car for a few hours. He does it right away when you have an appointment which I did online. This place is a HIDDEN GEM if you need an Official Lamp Adjusting Station and Official Brake Adjusting Station!
-
July 2022 by Edna Stoner
This is definitely our go-to mechanic now!!
-
June 2022 by Mary G.
I highly recommend Gary for honest automotive care. I've been working with Pacific Auto Repair for over 10 years. Gary takes the time to go the extra step to car safety without being asked. I will not take any of my vehicles anywhere else.
-
February 2022 by Jim L.
NOT RECOMMENDED. Gary performed diagnostic testing which I did not authorize for $160.00. I only authorized him to check my battery and alternator. Additionally I wanted him to scan my car for error codes. Gary quoted me $45.00. When I called him for a status he TOLD me the price was $160.00. He had no explanations nor Gary did not apologize. Gary is a Great ACTOR WHO IS FULL of HIMSELF. I do not trust or respect Gary.
-
October 2021 by Cindy R.
Highly recommend - first time after researching local auto repair shops in area. Oil change and inspection. In addition to checking out entire vehicle (he explains in detail). Great value too even a couple rattles had for a few years disappeared. Easy to schedule appointment, drop off, done same day. Felt good to support a local family business too established almost 100 years ago. Amazing ! Multi generation.
