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November 2023 by Gail Richard
I had THE BEST experience working with Justin! I had been to 5 dealerships before I came to Putnam Mazda and had the good fortune to meet Justin who is not only the most knowledgeable salesman I have ever met ( anywhere and especially in the car world) but also the nicest person in the world. He was professional, careful, explained every aspect of the car to me, took time to be sure I had a good grounding on the car before purchase, did some of the settings for me and was really fun to hang out with. His enthusiasm for the cars is genuine and he made the experience of buying not only easy but very enjoyable. Five stars are not enough, 10,20, Justin is phenomenal.
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November 2023 by Tina Cava
Had a great experience purchasing myCX5 with Putnam Mazda, specifically with salesman Justin Johnson. He is friendly and personable, knowledgeable about all the cars, and so easy to work with!! He follows up when he says he will and has gone above and beyond the sale of the car by assisting me with additional accessories and services!
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October 2023 by Margarette Louis
Before taking my driving test, I went to Putnam Mazda to check out CX30 and CX5. When we arrived at the dealership, Josh helped us find the best car for me and my family. Right after my driving test, I scheduled to take a look again at the model I chose the first time I went. When we arrived at the scheduled time, he showed us the car which has better interior than the first one. After seeing the car, I immediately told him that I will be getting it. It is the model that I wanted, the color and better seat material. He helped us from the beginning until the end and talked about the other features of the car. Also, Jay from the finance team was very nice and helpful like Josh. They gave us a great deal and easy to talk to. I had a great experience at this dealership.
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October 2023 by Daming Liang
Today was my best day, I GOT my first car CX 5 in the U.S. My friend recommended salesman Duchih to me one month ago. He is a great salesman who is patient and knowledgeable. He always gave me good advice and suggestion about how to choose a car based on my situation. Highly recommended for someone who is searching a new car in the market.
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October 2023 by Cynthia W. Hu
Will and Jordan made my car buying a great experience. They were knowledgeable and honest, which allowed me to make an informed decision to walk off the lot with my new Miata RF Grand Touring! I’ve been driving with my top down ever since. Highly recommend them if you’re looking for a new car!
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October 2023 by junxian zhang
I didn't know much about the performance of the car. Duchih explained it to me patiently. He looked at and compared one car after another, and he was very patient. Careful inspection of the vehicle's starting, function and braking, during the test, let me have a comprehensive understanding of the vehicle's safety performance.Very patient professional explanation, introducing the functions of the car, a variety of hidden skills, very patient.
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September 2023 by Ben Margolin
Justin Johnson was our sales contact and was super helpful and knowledgeable. No pressure tactics, gave us all the time we needed to explore the SUVs we were interested in. Really got a good feel for the various options and sizes, how it'd fit our needs, etc. We ultimately ended up leasing from another local dealer as they had the color and trim we wanted in stock and we were in a bit of hurry to replace our dying Lexus RX, but would definitely go back to Justin and Putnam first for our next vehicle purchase. Look forward to using Putnam for maintenance as well, hope their service is as good as the sales staff!
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September 2023 by Bhushan Kulkarni
We just bought Mazda CX-5 Carbon edition, it's a great car! Justin at Punam Mazda helped me to get the best deal. It was smooth experience to work with Justin in Sales and Larry in Finance. Highly recommend to visit them.
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August 2023 by Brendan Hui
I had an exceptional experience with Duchih Yu, one of the salesman at Putnam Mazda. He help me purchase my new Cx-50. From the moment I stepped onto the lot, I was impressed by the professionalism and dedication of the staff. The team at Mazda went above and beyond to help me find the perfect car. As a first time car buyer, Duchih took the time to understand my preferences, budget, and needs, ensuring that I ended up with a vehicle that suited me perfectly.Duchih was incredibly knowledgeable and patient, taking the time to explain each feature in detail. He didn't rush through the process; instead, he made sure I understood how everything worked and even provided me with some useful tips and tricks. It's rare to find such a comprehensive and personalized approach, and it made me feel confident and excited about my purchase.Overall, my experience at Putnam Mazda dealership was outstanding. They turned what is often considered a daunting task into an enjoyable and memorable experience. I couldn't be happier with my new Mazda CX-50 car purchase, and I have Duchih to thank for that. I highly recommend them to anyone in search of a new vehicle and exceptional customer service.
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August 2023 by Stacey Marie
**First time car buyer review**RIGHT OFF THE BAT, SHOUTOUT TO KONSTANTIN 100%. This is your guy for sure. This is not a biased review. This is all legit and a true 5 star rating review.Another special thank you to Josh, Kyle, and Sid as well. The entire Putnam Mazda team has honestly been wonderful to work with and I do not regret going here at all, whatsoever.Overall summary for those of you who skim reviews:Service: 5 out of 5 ratingStaff: 5 out of 5 ratingCar options: 4 out of 5 ratingTrust/Good intentions: 5 out of 5 ratingPricing: 5 out of 5 ratingCleanliness/Structure: 5 out of 5 ratingProfessionalism: 5 out of 5 ratingThorough detailed review:Where do I even begin? So much happened on this day as a first time car buyer and all we were hoping for was to start off with being paired with a staff member that had the best intentions in making sure we were not getting ripped off and provided with amazing customer service. This is a long process as well as a major big purchase, so I find it important that the person selling the car to you is personable, professional, patient, and knowledgeable. That is EXACTLY all that KONSTANTIN was, thankfully.We decided at the last minute to stop by Putnam Mazda. It was a walk in situation. No appointment was made whatsoever. Thankfully, JOSH was so nice to last minute take us in as he did request for us to show up 3 hours later. However, we asked if we could come in right there and then, and with no hesitation, he said yes. When we went there, for a good 10 minutes, Josh was the one to help us out. However, he had an appointment with someone soon after, so he passed the opportunity down to KONSTANTIN, and everything went smoothly from there.KONSTANTIN helped us with the car options, documentation, playing messenger with the finance information to his boss and Finance manager, Kyle...and more (basically the entire process). My mom and I were so grateful to work with KONSTANTIN on this process. He was so personable, very very patient with us, understanding, and knowledgeable with any answers we needed to hear. You can tell Konstantin is passionate about his job and is grateful and proud to be a part of the Putnam Mazda team. He is not just trying to sell you a car right away and make a commission desperately. He wants to make sure you are purchasing a car that is right for you and something that will be worthy long term.Konstantin then had us talk to KYLE. KYLE is the Finance Manager. He is the guy to talk to when you are one step closer to having those new car keys in your hand. He is the guy to talk to about how you are going to purchase or finance your car. Basically all the big adult conversations. The real deal talk. I will say, KYLE was very trustworthy, did not sound like someone that is trying to rip you off, and actually was being very objective with the different options. This is truly important. You can tell he is trying to think objectively with you on what will be a good option for you in the long run. KYLE is very convincing as well in a very good way haha!Lastly, there was Sid. Sid is one of the members for the Service department. My mom and I just appreciated how kind he was and the meaningful small talk opportunities he had with us. Sid is the guy you may run into when you have to bring your car in after 6 months of purchasing for quality check service :)Bathrooms were very well kept. Staff were nice, especially the ones who were primarily with us the whole time, aka KONSTANTIN.If I am objective, I think it would be nice if all the offices were closed door offices. It felt slightly awkward talking about our financial plan and options with the office being wide open, and people next door waiting for service could hear us.I can't believe I have a car, all thanks to the help and support of KONSTANTIN and KYLE.I would 100% recommend to any of my loved ones to head down to Putnam Mazda and ask Konstantin if they plan on getting a Mazda car. Shoutout to the entire Putnam Mazda team as well :)
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August 2023 by Harold Relosimon
I was helped by Duchih with my first car purchase. He was very helpful and he made the process less intimidating.I appreciated that he was detailed when explaining the parts of the car before I drove home.Would recommend asking for his help while here.
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August 2023 by 张乃予
I got my favorite Mazda 3 Sedan from Putnam Mazda. I will give Konstantin all 5 stars! He is sooo nice and professional! I would highly recommend you buy your car there!
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August 2023 by Felicia Lee
I went into a few dealerships and finally went into Putnam Mazda. I met with the friendliest salesman named Dichih Yu. He was not pushy and showed me a few SUVs. He was extremely knowledgeable about the cars. Well, today I walked out with a new car thanks to Dichih! If you are looking for a new Mazda, look for Dichih. He is truly the best!
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July 2023 by Yifei Zheng
I want to thank Putnam Mazda and Justin for my recent experience! My entire experience from reserving the car, following up with its arrival, and picking up the car was very smooth. Justin is very quick and effective with his paperwork; he communicates his progress and updates with me clearly, so I know what to expect at a given time. If you’re looking for a Mazda dealer in the Bay Area, I highly recommend this one!
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July 2023 by Monish Menon
We visited Putnam Mazda and were assisted by Konstantin. We wanted to buyout our lease and get it financed. It was such a seamless experience. Konstantin and Larry from the finance team got all our paperwork together and we were out within two hours having our car financed at a great rate. Would 100% recommend making a visit to the dealership, and ask for Konstantin.