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February 2024 by Jake D.
Justin Johnson is the person you want to work with here. He was extremely informative but most importantly he actually listens. He helped me decide between new lease and pre own certified. On top of that when I found another vehicle I was interested in he worked with his managers and their inventory to find a vehicle that ended up better matching my needs. This is the third vehicle I have purchased from a dealership. Putnam Mazda delivered the best experience from test driving to signing. If you are considering other spots check them out and then come here, you will not be disappointed. This is a great dealership in general but I suggest you ask for justin when you get there.
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February 2024 by Jay Mehta
I recently had my car serviced here for the second time, and my experience has been nothing short of disappointing. On both occasions, I noticed a deliberate attempt to manipulate the maintenance schedule by setting the sticker and dashboard alert to 5000 miles instead of the recommended 7500 miles, prompting unnecessary frequent servicing.Compounding the issue, they invoiced me an exorbitant $899, including a steep $540 for merely 30 minutes of labor, to replace a belt and tensioner. This service, which usually costs between $100-200 with authentic parts off-market service, highlights their blatant overcharging and deceptive maintenance practices, resulting in my complete dissatisfaction. I would not recommend this place anymore.
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February 2024 by Amanda P.
I bought a car from Justin Johnson and had the best experience. I was looking through the used lot on a very rainy and windy day and Justin raced out from the dealership across the street to help me. We chatted a bit, he listened and took notes and a week later he texted me with a car he thought would be a good fit...with a video! No pressure sales, super helpful and informative, extremely professional. Thanks to Justin for making this an extremely pleasant experience. He's the best!
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February 2024 by Victor L.
Had a wonderful time working with Justin here at Putnam. Really down to earth guy and straightforward with all the nitty gritty details of trading in and getting a new car. Also Justin was very responsive asynchronously so anyone with a busy schedule can appreciate this. Would recommend!
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February 2024 by Chip B.
Had a great experience here buying a new Mazda Staff was terrific every step of the way from initial inquiry through the completion of the transaction. Nestor was a joy to work with and he even volunteered to help us after the sale in case we forgot how all the bells and whistles worked. Second car I've purchased here. 2 for 2.
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January 2024 by Charlene K.
I love my new CX-5. Thank you Duchih for working with me while I sorted out which model, color, interior, package I wanted. I nickname you "The Flash" since you were so quick to bring cars for me to see and drive. You never seemed to slow down or make feel like I was asking too much. Thank you!!
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January 2024 by Fadil Karim
I would not recommend this service center. My 2017 CX5 had phantom touch issues with the infotainment screen so I called Putnam Mazda and I was quoted $600-$800 to fix it!!I just ordered the part for $200 and it literally took 30 minutes to fix it myself. I don't know what their hourly rate is, but it's exorbitantly high.
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January 2024 by Zach D.
We had a great experience working with Justin and Blue over the past week or so. They are both super friendly and knowledgeable and worked with our somewhat complicated timeline and situation to make sure we could get into our CX-30 quickly. Really appreciate their help and we are loving our new car!
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January 2024 by Sakuna B.
Duchih Yu is very knowledgeable of the product we purchased. His professionalism is impeccable. I will send my friends and family to see Duchih.
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January 2024 by Mark M.
This is my second car from this dealership in Burlingame. I contacted the sales rep - his name is Konstantin and he provided a lot of helpful information about the car, and gave me options for the purchase. He provided great service, I am so happy with my new car and very appreciative of the help from him.
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January 2024 by Hendrik N.
I had a really good experience with Putnam Mazda. My service advisor Alex Garcia, he is very helpful and transparent regarding the issue of my Mazda. I recommend Putnam Mazda to all my friends and family. Thank you Putnam Mazda.
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December 2023 by Edherjohn J.
I was assisted by Justin Johnson as soon as I came in. He's an expert in his field and explored all my options on how to get the best possible deal for my trade-in that I didn't even know I could get. He turned a stressful situation to a more easy one. I highly recommend putnam mazda because of him! Thanks again, Justin!
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December 2023 by Nan G.
I had a great experience at Putnam Mazda today. Duchih is super nice and helpful. He showed me the various functions of Mazda CX5. Super helpful in answering all my questions. It's a nice car and I am very happy with it.
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December 2023 by Baltazar Equihua
Well, what can I say? I called to make sure that the Mazda cx90 vehicle was there and the salesman Néstor Moreno confirmed it and didn't make us drive there and waste our time! We left driving our new vehicle! No lies or games! Very happy with everything and Mr. Yogo Leiva also helped us a lot!
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December 2023 by Mitri S.
My experience purchasing a Mazda CX-5 from Justin at Mazda Putnam was outstanding. Justin's knowledge and enthusiasm for Mazda cars were evident from the start. He patiently walked me through the features of the CX-5, ensuring I found the perfect match for my needs. What impressed me most was Justin's commitment to excellent customer service. He was attentive, informative, and never pushy, making the entire process smooth and enjoyable. The test drive was particularly helpful, and Justin made the financing process clear and straightforward. I'm thrilled with my new Mazda CX-5 and highly recommend Justin for anyone in the market for a Mazda. His dedication to his customers is commendable, and he truly goes above and beyond to ensure satisfaction. Thank you, Justin, for a fantastic car buying experience!