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October 2023 by Yucheng P.
If you have an Alfa that needs service, Henry is hands down THE guy in the bay area that you want to take your car to. He is passionate, extremely professional and detail oriented. He serviced my car like no other technician and delivered outstanding results and customer experience!
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October 2023 by Marlon F.
Do not come here for service, they couldn't diagnose the problem with my 4wd but were happy to follow a flow chart of parts to replace, with no guarantee any would solve problem with my 4wd. The labor and parts are marked up by ridiculous amounts. They said they fixed a rattling and of course it was not. To top it off they didn't even put back trim pieces they removed. Thumbs down.
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October 2023 by Bruce C.
I feel these guys hold your car way too long then come up with ridiculous prices for parts and labor. Except tires, we bought 4 and there great tires around 800 or 900 and had like new car feel to it again.
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October 2023 by Jami Y.
Okay, enough people have said it, but I'm going to repeat it...in a world of slimy salemen, trying to con buyers, Scott is a rare honest salesman! He did in 15 min what I had spent two weeks trying to do with my Reno jeep salesmen.... Save yourself time and frustration. If you are within a days drive and want a jeep, just get it from Scott:)
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August 2023 by Niklas H.
The service here has been unparalleled for my Alfa Romeo. I've brought my car to 4 different dealerships over my 6 years of ownership, and the experience here was the best yet. Henry knows the ins and outs of these cars like no other, and is passionate about what he is working on. I've read about the pains of other owners at different dealerships dealing with techs that don't understand the cars, but Henry knows his way around these cars with ease. He was also excellent at explaining the whole repair process. I know the east coast rust that I brought over made his job tougher but he powered through and took the extra care to make sure the job was done right. Henry is the one person I know I can trust to take on any work my car might need, and gives me confidence that I can keep the car running for years to come.Jeffery was incredibly friendly, made it easy to get an appointment, and kept me up to date constantly on the whole process from diagnosis, to warranty approval, to waiting for parts, to finishing the work. Great customer service from Jeffery and top tier fast work from Henry getting the suspension issues resolved. For any future issues I have, I know this is the only place I'll be coming back.
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July 2023 by John S.
Terrible communication and crazy long waits. Each employee blames another for the shortcomings. Find another place to service your vehicle!
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July 2023 by Shayne C.
This dealership is my absolute favorite for servicing my Alfa Romeos. Henry is the tech and is the only person I trust to work on my cars. He knows everything about these vehicles, works fast, and takes pride in what he does.I'm super picky about putting things back together correctly, so I used to do most of the work myself. Other dealers around here messed up my car multiple times by putting parts back wrong or damaging it.My vehicle needs a few repairs, but I'm waiting until the factory warranty expires so Henry can take care of it. I trust him completely with my cars, and he always does a fantastic job.If you want someone reliable to work on your ride, this dealership and Henry are the way to go. They're the best!
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July 2023 by Dina S.
I just had the most amazing experience at this dealership while getting my Alfa Romeo serviced. Let me tell you, these guys are the real deal. Henry is like a car wizard, seriously! He knows everything about these beauties and handles them with such skill and precision. It's clear that he's passionate about what he does, and that made me feel super confident in leaving my car in his hands.
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June 2023 by Yash M.
I would like to express my utmost appreciation and admiration for the exceptional repair work carried out by Henry on my beloved Stelvio over the past year or so. His unwavering commitment, technical expertise, and meticulous attention to detail have left an indelible mark on the impeccable repair and maintenance of my vehicle.I cannot recommend Henry's repair services highly enough. If you are fortunate enough to have him work on your Alfa Romeo /Maserati/Fiat, you can rest assured that you will receive top-notch craftsmanship, unmatched dedication, and exceptional customer service. Henry's expertise and unwavering commitment have revitalized my beloved car, and I am grateful for the opportunity to have experienced his remarkable talent.
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December 2022 by waxwing slain d.
This review pertains to the Alfa Romeo folks. Henry is a skilled and experienced mechanic who has taken care of my extremely handsome Giuilia since 2018. He is a great asset to Putnam's service department and to me, as he also draws on his knowledge base to prevent future issues. Henry is a valued resource who's also humorous and a lovely individual.David is a patient and responsive service adviser. I am thankful for his willingness to take a moment out of his busy day to troubleshoot and diagnose issues. It's obviously stressful when your vehicle throws malfunction alerts, seemingly always as you start up the engine to head out. David takes it in stride and deals with the problem. And thank you to the other Putnam team members who offer to help when David is tied up, metaphorically. Thanks, Henry and David!
