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January 2024 by Zoyee Nunes
Julian is an amazing salesmen! In the past, I’ve dealt with the stereotypical sneaky salesmen’s & upon arrival & review of my soon to be new car he explained that he didn’t want to be apart of that image & he would provide the best service to me & everyone he serves. & that he did! Thank you Julian!! sold me an amazing Miata that I’ve had no issues with & absolutely love. Best wishes Julian!
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December 2023 by Catherine Deng
I was forced onto the car market earlier this month after my car crapped out on me, and I am so glad I chose Putnam Subaru to purchase a new car & join the Subaru family!!! Miguel was SUPER helpful and easy to communicate with prior to scheduling an appointment at Putnam. Once I arrived, the process was so smooth to start on the test drive and make sure I was capable of what a Subaru can do, and point out pros and cons to features of what the car can do. I decided to buy the car the same day, and it was an unbelievably seamless process to getting the car ready while finishing paperwork, and then having it ready to drive off the lot!Miguel also made sure that Ricardo was available to give me a tutorial of how to navigate the new car and explain all the features to make sure I was comfortable before I drove off. Even when we bumped into specific model-specific confusing feature, Ricardo and Miguel knew exactly where to look to find the information and be able to quickly learn and also teach me how to utilize it!Thank you so much Miguel and Ricardo, for welcoming me in to the Subaru family!
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December 2023 by Thang Nguyen
We bought a used Subaru Forester Touring 2021 and the experience was great. We had been looking at a lot of different cars for the last 2 months and happy with the Forester. Konstantin helped us and was amazing. He was knowledgeable, patient, and very helpful. We never felt pressured into making a purchase like other dealerships we visited. Over all we are very pleased with our purchase and with Konstantin.
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December 2023 by dzzhang
Just bought my first Subaru here, with a very good price. I would highly recommend Miguel and Ricardo, for their professional knowledge on the car. Everything goes so smoothly in a week :)
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December 2023 by Danny Lee
Wasn’t looking to purchase a car but was in the area and just decided to stop by and get some information (said anyone who’s ever ended up buying a car anyways). It was also raining consistently during that time so not the greatest conditions to window shop. However, Konstantin made us feel important and comfortable and enthusiastically showed us around even in the rain. He answered the questions he knew the answer to but also didn’t hesitate to reach out to other coworkers for answers he didn’t have. Showed us around the lot and let us test drive any car we wanted. As we all know car buying can be a long and tedious process but Konstantin made it less stressful. He was patient and understanding of our concerns. Along with buying a car we also traded in our old one and Konstantin made that process much smoother as well. And shout out to Jay in finance. Once we agreed on a price Jay made the financing portion run smoothly too. See a pattern? Thanks to all at Putnam Subaru. You want to get a Subie on the peninsula? Give Putnam a shot.
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December 2023 by Fredes Win
Today I worked with Ricardo regarding the feature of my brand New Ascend. His very helpful, he has alot a patient and very knowledgeable about the car. If you have subaru and have questions about the feature of your car, I highly recommend to make appointment with Ricardo at Putnam Subaru at Burlingame. And they also have very awesome staff.
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October 2023 by gris celda
I had an amazing experience buying my first car . Nelson , not only is a great communicator but also has an outstanding customer service . All about my car exceeded my expectations. I highly recommend Putnam Subaru to anyone who is looking for an excellent customer service !!Again Nelson , thank you for all your support and Amazing service ?
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October 2023 by Zhao Lou
The sales Nelson May and Miguel Reyes offered me a great discount for 2024 Outback. The whole process of test drive and contract signing was very smooth. I bough the car within 2 hours.
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October 2023 by Lawrence M.
We recently purchased a new car, and we couldn't be happier with our decision! From the moment we stepped onto the dealership lot, the experience was top-notch. The sales team was friendly, knowledgeable, and not at all pushy. Thanks Miguel for taking the time to understand our needs and preferences, helping us find the perfect vehicle that suited our lifestyle. I'd also like to thank Ricardo for taking the time to explain the vehicle's features. Lastly, we'd like to commend the entire Putnam Subaru Team for their timely responses to all of our questions and for their excellent customer service with our vehicle's needs.If you're looking to purchase a Subaru, then we highly recommend going to Putnam Subaru.
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October 2023 by Jaycee M.
Miguel was super easy to work with. The price of our Forester was super competitive compared to dealerships in the area and outside of the area. I really appreciate Miguel for being patient with us. It is a big decision to pull the trigger on getting a car. Working with Miguel, and the finance department, was a pleasant experience. If you are looking for a car and don't know where to start or are ready to buy. Give Miguel a call!
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October 2023 by Mia Kristine F.
It's been almost two weeks since I got my car and it's been a fun ride so far ! We came in just looking around to see what crosstreks were available. I didn't think I was going to be walking out with a car but with the help of Joseph, Oliver and staff they made some magic work and ended up getting the car I wanted! Joseph was such a great salesman and answered all our questions and concerns we had for purchasing my first car. He wasn't rude or pushy at all, and was genuinely advising us on things that were realistic to buying a car that made sense which I appreciate especially in the situation I was in personally. Oliver was also a huge help with making everything possible to help me get this car and can't thank them both enough!
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October 2023 by Sharmeen H.
I just bought my Subaru here and recommend Mitch who was great to work with. He did not pressure us into buying anything we didnt want or was not comfortable with. He tried hard to get us the price we were looking for and went back and forth with management very patiently. He was easy to talk to and he did not rush us. Larry the finance person we great as well. They made a great team and made our car buying experience a great one! Thanks
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October 2023 by J D
Miguel is awesome. About two months ago, I was looking around for an Outback Wilderness. I was put in contact with Miguel who was able to order the exact car I wanted. It was a bit of wait to get the car, but it was perfect. He was able to help me out with the interest rate to get the monthly payment down. The buying process was super quick and simple, I was barely there for a couple hours and I had the keys in hand. I highly recommend this dealership and having Miguel help you out.
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September 2023 by J B.
This Service Department are some crooks, makes me reconsider Owning a Subaru overall. I come in for the same services and get charged different prices everytime. If you want good services you must go in person and ask for a manager.
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September 2023 by Tracy R.
I worked with Miguel the other day to purchase my first car, a Subaru Outback. I had been communicating with him via email for a few weeks, and scheduled an appointment on a weekday morning to come in. He had the 3 available trims and colors of the outback that I wanted out in front of the lot ready by the time I got there. We test drove around a predetermined route and went inside to fill out the paperwork promptly. He was able to take a couple hundred dollars off of the quote he gave me via email and I was able to finance my car through the Subaru promoted rate on the website. Miguel talked me through the details of all of the paperwork and answered any questions I had. Overall, this was a very smooth process which took about 3 hours between Miguel and Cartier, our finance manager. We were able to get some promotional discounts on the maintenance package because I had family who purchased at this dealership in the past. By the time I was finished with financing, my new car was waiting out on the lot with a fresh wash, and Miguel took a few photos of my husband and I with our new ride.Afterward, Ricardo gave me a tutorial of the car, which was super helpful given all of the high tech features of the vehicle. He taught me how to set my seat, facial ID scan, wireless carplay and all of the need to know features in order to make my first drive out of the lot very smooth and unproblematic. It helped me to be able to enjoy my car, and feel empowered to use it right from the get go. I came to putnam subaru because my dad bought his first subaru here years ago, and it was such a full circle moment to come back and buy one myself. I plan to continue to come here for any service needs.
