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February 2024 by Mauricio Mendez
Fernando is the nicest clerk working at this location. In general all the staff are courteous and nice.He is definitely the nicest courtesy clerk at this location!! Keep it up Fernando.
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February 2024 by Chris Fung
Not the experience I expected… low quality service “ professionals”… where did the once upon a time”superior customer service “ go…. Must be albertsons mentality…. Not to criticise any of the hard working staff,,,, just don’t expect highly knowledgeable union workers from the 70’s- 80’s-90’s….. maybe up to 2000.I did go through the check stand number 8: a very nice and professional man( Asian- 50ish) checked me through… he is a professional!!Pros:1).good low prices on a good number of products….2).Location3). Clean storeCons:1).No qualified Butchers2).No qualified Seafood counter employees3).No sight of a store director or assistant store director4). No superior customer service at all except the gentleman servicing the wine section( who said hello and asked if I was finding everything I needed- a blast from the past “ Superior Customer Service”)!!!…. And the Polite Knowledgeable Friendly Checker who checked me out!!
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February 2024 by Chris O.
This is the type of service I expect in a third world country, not Burlingame California. Store and corporate management should be embarrassed.Horrible experience with Western Union at this location. I have visited this store five times this weekend. I was repeatedly told to come back as the employees on shift did not have access to Western Union, even though I arrived at the store during the Western Union posted hours. On four separate occasions I returned to the store when I was told to and they were not able to help me. This evening (5th visit now) I arrived during the last hour that Western Union was supposedly open and was told that they would have an employee on site with access to Western Union. The employee with access was on lunch during this last hour of access to Western Union, and for the fifth time I have visited this store and not been helped during normal hours posted for Western Union.It is my strong recommendation to stay as far away as possible from this location if you need to use Western Union. Why does this story even have anything posted 4 Western Union when they are so horrible at servicing this business. Dollar general is more reliable than this stores management!
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February 2024 by Cheryl Boyd
Always wonderful customer service. Bravo!!
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February 2024 by Cofi Eleven
I was amazed to learn that the produce section in this store is the worst I've seen in all seven counties of the San Francisco Bay area. And the cost of a shopping bag is 25 cents.
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February 2024 by DR_ MANHATTAN
I meet a outstanding worker by the name of FRANCESCA at the deli section. She was Always Helpful and Fun to chat with. I hope she has advanced to the next level... PROMOTION And RAISE. I miss the delicious sandwiches she would Create.
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February 2024 by Christopher Berry
Such a big store
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December 2023 by Erin G
The advertised price for items is not available at check out. The cashier was very nice about it though.
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December 2023 by Paulina Pathria
I just paid 4$ for 3 oranges and 4.75$ for 2 tomatoes. Even half the price would be too much. This is insane. Never going there again. Ever. This is like the middle finger in your face.
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November 2023 by Danielle D
The Safeway in Burlingame has the worst Deli ever . I am amazed the health department has not closed them yet. I bought a chicken rotisserie yesterday, was old and tasted terrible. Where on earth they get their chicken from. The Deli manager should be fired and get someone with chef experience.
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October 2023 by Daniel Craig
No soap dispensers in bathrooms.Whatever you do don’t buy food the employees touch cuz none of the em are washing hands.Super disturbing that this isn’t the only Safeway like this.
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August 2023 by Mary Bartnikowski
This store has it all! Lovely and fresh produce. Bulk ice. Great location. Parking is tight so go up to the roof. Some things you can purchase for a far lower price elsewhere so pay attention or you’ll go over your budget.
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July 2023 by Todd Ard
This is a great Safeway. Clean. Friendly employees. Well stocked.
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June 2023 by Madhuri Shinde
Great selection of grocery and household items : fresh, good variety. Parking is always overflowing even at the roof garage. Lacks attendants if you have a question.
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May 2023 by Ivan Ivanov
A wide selection of fresh and varied foods. Friendly and responsive staff. Deliciously prepared salads, sandwiches and ready meals. Normal prices for quality goods.
