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February 2024 by Savina B.
Brilliant work and fast service. I really enjoyed working with Bao Nguyen specifically. He was super helpful, courteous and took care of us in no time. He made the whole process a breeze and provided additional insight into our accounts. Really great!
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December 2023 by Maria W.
I had business to take care of at this SFFCU branch today and I was pleased at how quickly my transaction went thru. Bao helped me with the loan process and it was pretty painless! Thanks again Bao for all your help.
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November 2023 by Brook B.
Bao at SFFCU is the most amazing banker I've ever known! Anytime I have a problem I give him a call to his direct line, and he takes care of it immediately. He is super responsive, pleasant to talk to, and incredibly effective. He is kind of like my personal, super hero! I have always loved my Credit Union, and it is the outstanding people like Bao who make me never want to leave!
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November 2023 by P Long
I really appreciate the staff taking the time to understand what I need and how to help me attain it.:)
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November 2023 by Ning Aguirre
Friendly staff, good services. Thank you very much.
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November 2023 by Christian M.
Maria Soria--you're the branch manager? You have a long way to go. Such an aloof and apathetic approach the first day I opened my account through the internet. So much for a welcome abroad or something with a cutthroat approach--geez lady! If you're the branch manager, I hope you're not disconnected with other members. You hardly have any eye contact. You delivered an experience that was barely expected and the encounter itself was awkward and a painful one. Make no mistake, SFFCU image isn't tarnished by this experience but you, Maria, you need to be more welcoming and not stare so much at the computer If you have my ID on file, then why you not deduce me I am an account holder? A bit obtuse on your part.
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October 2023 by Noel H.
Bao was nice, funny, and super efficient! I enjoy banking at the credit union - friendly, fast, and knowledgeable.
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October 2023 by Jacob F.
I worked with Bao and Jeffery on my debt consolidation loan and these guys are super amazing! I needed help with consolidating all my debt into 1 payment. Every other bank was super hard to get approved for considering my low credit score but they listened to my personal story of turning my financial situation around and Bao and Jeffery went out of their way to vouch for me and get me approved. I was looking for a bank that could work with me and help me build a better financial future and they definitely came through and they were about helping people who are in need and are serious about rebuilding their finances. I would recommend Bao and Jeffery if anyone is deciding to rebuild their financial future and to build a good relationship. San Francisco Credit Union has definitely got my vote for one of the best Credit Unions in the Bay!
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September 2023 by H Bautista
Gentlemen by the name of Bao NguyenThe most helpful human in branch.He is the definition of fiduciary.Ive been banking with him for over 6 years and still bank with him after moving away.
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September 2023 by Scott T.
Great rates and great service. Worked with Sarah Tovar online to submit all my documents for loan approval and was graced by Bao Nguyen's cheerful presence at the Burlingame branch. Together they handled my application swiftly and gracefully. I walked out with a smile.
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September 2023 by Preeti B.
Bao was great to work with. He answered all our questions in a timely manner, and got the loan approved and all documents ready to go in no time. With the kind of time crunch we had, we couldn't have asked for a faster service from Bao. Thank you again for a swift banking experience!
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September 2023 by Wildamarie H.
Outstanding customer service! They acknowledge you, listen to you, walk you through and also make you laugh. I always recommend a "Federal Credit Union" and a local one even better! Shout out to Bao, jovial and whimsical fellow. He'll take care of you.
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September 2023 by Kelly D.
Hello! Just want to say how impressed I am with this bank service. Bao Nguyen was efficient and welcoming! I was having an issue applying for a credit card here online. I keep getting rejected letters although I was trying to get a secured credit card account. I felt defeated and thought about going to a different bank but he took the initiative and called me! He noticed my situation and asked for clarifying details. He worked at super lighting speed and I finally got my first credit card! If it weren't for him, I wouldn't know what to do.
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September 2023 by Michael W.
Bao Was very helpful and walked me through my account online set up.He is a very helpful individual
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April 2023 by Shotsy Faust
the best service of any branch I've been to! great customer relations. Thank You SFFCU Bgame!
