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June 2023 by Julie M.
I tried this cleaner because it's near my house, and it's been around for a long time, will definitely not be going back! Not only is there a price almost twice what I normally pay down the street, but they return to me a blouse that was 100% cotton and it was still just as wrinkled as when I dropped it off. I have no idea if it's clean but it's definitely not pressed.
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August 2022 by Betty S.
I dreaded bringing my inexpensive area rug that was heavily stained with red wine to be cleaned, knowing that the stains were all my carelessness and that I had probably made the damage worse by my attempts to remove the stains. However, my experience at Broadway Cleaners was positive, cheerful, and helpful. The lovely lady at the counter joined me in laughing at the extent of the damage I had done, and suggested ways I could solve the problem and save the rug. Her graciousness and good humor made my day!
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August 2022 by Edward T.
Wow this happened to be a real poor class of ownership I have ever been through. I was missing two shirts from my routine cleaning, went back to ask and the owner was there so I thought I was going to get this resolved as soon as possible. Well, she basically said, and I quote "Maybe there in my trunk of my car" I have an Audi in immaculate shape with my trunk in immaculate condition to assume I may have a messy trunk was an insult and basically stereotyping me. She would not take any ownership nor go to the back and see if the shirts may be back there, all I got is maybe it's all my fault. Here's the kicker though I even would bring back the hangers that they would give me to help her company on not having to buy all the time. I will file a BBB report just for the simple fact that I use them strictly for work and I paid a lot for them. Just sad that's all-poor ownership.
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July 2022 by Linda S.
I have gone to Sterling Cleaners for many years, both in Burlingame and at their new location. Since Covid, I have used their pick up and delivery service and it has been seamless. The garments are properly cleaned and shirts are ironed well. It is so convenient for me use their service.
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October 2021 by Joe Ramirez
I just put a post up about it
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September 2021 by Anjoli M.
DO NOT TAKE YOUR WEDDING GOWN HERE !! Listen to the reviews and save yourself a trip! I called earlier in the week and explained my wedding is next week and the girl assured me if I brought it on Friday they could have it back by Monday . When I walked in the only attendant was talking to an unmasked lady and kept on talking without assisting me . She finished her conversation and a couple minutes later addressed me . I explained and she said "no we can't do that . " I said I called earlier and you guys assured me you could . She then asked to look. I showed her my gowns and she proceeded to touch them with her dirty hands with dirt under her fingernails and said " ok fine". I asked if they regularly worked with wedding gowns , specifically silk and the other one is a crepe and satin blend . She said yes and went and pulled some dresses that were all lace and tulle. I said ok, even though this is not what I meant . She asked my last name . My last name is hyphenated and I gave her my full last lame . She only took the first part of my last name - martinez and not the last part. I asked her to take my full last name and she said martinez is fine . Which if you know it is not as it's as common as the name smith . I told her it makes me uncomfortable to leave very expensive dresses if I don't take my full last name and she said "fine then you can take your dresses if you're uncomfortable ". I said ok and told her I should have listened to the reviews on Yelp. To which she said " yes you should have ". I asked her name and she gave me Maria Martinez, who knows if it's her real name . But I did call the bridal shop I purchase my dress from and they recommended elegance preserved in Palo Alto. They are featured by the knot and have won awards . Take your dresses there !!
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June 2020 by Tushar Zalpuri
I have been coming here for years and i have never had a problem with my dry cleaning. They are always very friendly and helpful with any questions i have. I would recommend anyone who lives in the area to give them a try
