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August 2022 by Teal Kimball
All Organic PRODUCE is always Rotten and Moldy, Every single Organic Item you think of buying inspect it very good because it will contain mold, I can only imagine that this stores Loss for produce is up to $10,000 dollars worth each month wasted.
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June 2022 by Regina Howell Reed
I would personally like to thank manager “Andrew Jackson” of Burney Safeway. Not only did he stop in his tracks as we made eye contact, and asked if I needed any help as I was rounding the corner into the produce department ??. But, he personally picked out a cantaloupe melon and honeydew melon for me ??, after telling him my dilemmas on choosing ripe and delicious melons. He also gave me very useful tips on picking out ripe melons myself, and what I should do after bringing them home ??. So, I want to shout out to him. Theeeeeee best and sweetest melons I have ever bought!!!! Thank you x1000. His knowledge of his produce department was absolutely amazing!!! Safeway Burney really got a gem ? when Andrew came on board ????.
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July 2019 by Fire Mom W.
We were camping in Hat Creek and I needed a special firefighter cake for my son. I called and was told they no longer did decorated cakes. The assistant store manager Eric offered to drive a cake up from the Redding store and Jeannie in bakery decorated it for us. It was a beautiful cake and delicious!! They went above and beyond for us and we didn't even ask them to. Awesome job!!!
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June 2019 by Peggy B.
I'm not sure why people posted that this was an unfriendly store. I found it extremely friendly. Stacy in produce helped me When someone accidentally took my cart instead of their own. It was all resolved friendly. I was very relieved She was very friendly and helpful. The stories clean well stocked and check out was friendly and efficient.
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April 2019 by Cheryl Irwin
Friendly service very helpful.
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March 2019 by Hugh R.
RUDE RUDE RUDE!! If most of the employees worked in stores in big town they would be fired!! Living in Burney we dont have much a choice as to where we can shop. I try my hardest not to go in to this store.
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December 2018 by PatrickJ T.
The #1 reason to shop at Rite Aid is to purchase some Thrifty Ice Cream!! Wifey and I absolutely positively bought some before heading out of the store. Just too hard to pass up no matter which store we are at. We actually dropped by because we needed some sunblock. It was a hot day, and we were going hiking. Spotted this Rite Aid as we were driving through the town of Burney. First impression as I walked in was....wow! This Rite Aid looks awesome! It was nicely remodeled inside the store. Anyways, we bought what we needed. Service was fine. Eating a few delicious flavors of their Thrifty ice cream always makes a trip to a Rite Aid so much more enjoyable!
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March 2018 by Patrick B.
I just had the worst Pharmacy experience at the Rite Aid in Burney Ca. I was trying to fill my elderly Fathers prescription for pain medication which I had been getting filled there for the last 3 years with no problems. However on this occasion that wasn't the case! I was treated with disrespect! They at one point indicated I was a liar and had falsified the script as they said it wasn't due to be refilled for two more days even though it was clearly written to be filled on 3/23/18 with the previous month being filled on 2/23/18 4 weeks earlier. Turns out the previous month they had mistakenly filed it as a 30 day script when it's a 28 day script! As I tried to explain this they became irritated and at one point told me to take my business else where! As most know it's really hard to get pain medication filled these days and any changes are at best difficult so I wanted to work this out as best we could and get it taken care of but in the end I had to take my business to the Safeway Pharmacy. They (Safeway) immediately discovered the problem and helped me every way possible to get this taken care of. Even after Rite Aid must have known their mistake they spitefully put a hold on the refill. I had to have the Doctor call Rite Aid and request the hold be taken off and after that they still had not corrected this I had to call the stores general Manager and have him demand this be corrected. With in minutes of that call they released the hold and Safeway took care of us with in 30 minutes! I will never use the Burney Ca. Rite Aid Pharmacy again and wouldn't recommend it to my worst enemy!!! There was more to this and I am happy to share this nightmare of an experience with anyone in the hopes of sparing them the same horrible experience!!!!! I would give them a minus 5 stars if possible!!!
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August 2016 by John Rodman
I've always been treated with courtesy and respect there. I find that most people that work with the public respond in kind to a smile and politeness.
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October 2011 by A Google User
its stupid manager ken is so freakin rude i wish there was another manager to replace him
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March 2009 by A Google User
I wrote another review and gave this store a "poor" rating in stars and yet it came back with 5 stars. My rating of this store is ZERO stars. Safeway in Burney discriminates against the poor and the disabled.
