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July 2025 by yasaman namdar
I usually just go to this place to pick up my medication. The pharmacy workers have been nice and helpful.
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June 2025 by Karen Zehnder
I have been shopping at the Discovery Bay CVS store for 4 years. The staff has always been eager to help and to assure I received everything I needed. Ligia and Arcy are usually there to greet customers and they are both exceptional at knowing their products. I sincerely appreciate them both for their assistance and knowledge!
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May 2025 by Tina Vargas
I use to love shopping here. I never got out much because I took care of my dad who was on hospice for 6 years, but when I did I get the chance I’d make a trip to the Discovery bay CVS being that it’s the closest store to home. I loved talking with the manager who is Portuguese because my parents are from the same area and she’s always been a delight to talk and sometimes the only person I got to talk to. Well I see now 6 years later how sad the world truly is. My partner and I went into CVS today and I wanted to take my time looking at the makeup, I haven’t worn makeup in so long I had no idea where to start or what brand what shades etc. My partner doesn’t care to look at the makeup so he did the rest of our shopping as continued to take my time SO he decided to use self checkout (with the help of the nice Portuguese lady I think her name might be Linda but I may be wrong) he needed help checking out because he was having trouble scanning an item) then after paying he went outside for me. I finally finish get to the register and I brought up a few mascaras for Matt the cashier to do a price check and his response was “Oh you’re going to actually pay for your items your SON just sold an arms worth. Of items! I was in such shock I thought he was playing with me but then he followed up by telling me “Don’t play dumb I saw the cameras and you clearly condone stealing” I can not tell you how anger I was but still I kept my composure. Neither myself or my partner has EVER stolen in our entire lives! I told him there must have been a mistake and I told him as soon I I got done checking out I would bring my PARTNER NO SON in to clear things up. He continued to be so incredibly rude and the other manager was there and allowing that behavior! Luckily my partner came in wondering what took so long And I told him what Matt the cashier was accusing him of. Luckily he still had his receipt and showed both the night manager since the nice one left but Matt as well. I told them the owed my partner a apology and Matt turned his head laughed and said he had more items in his hands than what’s on the receipt! And mind you there are other customers in line listening to this I was mortified but more than anything my heart hurt for my partner! I told them I wanted to see the footage and conveniently she said she didn’t have access to it. So how is it that the manager doesn’t have access but Matt does? My partner walked out in shock and disbelief. I heard Matt say something along the lines Of “just look at him” what is that supposed to mean Matt!?!? Matt you are disgusting how dare you assume and accuse someone of anything based only on looks! You have know idea what some people have been through nor is it your business but I think some would call that being predujice! I asked how he could treat either of us the way he did and he just smirked and the manager did NOTHING but take my name and number down for the store manager tomorrow. If he had just asked my partner would have gladly shown him the receipt and items purchased. And why then badger and berate me? My partner and I are some of the most humble hard working and loving people you will ever meet. My partner and I have never been treated so poorly and humiliated like that let alone by a cashier. Clearly if you saw the footage you would have seen NOTHING WAS STOLEN and he had help checking out by THE STORE MANAGER! It’s accusations, hurtful actions and comments like that , baised on ur preconceived judgement/predjudice that can cause someone to go backwards in life all because he didn’t look idea to you? Did you take the time to think that one may have a disability!? Shame on you, do better be better! I truly hope the store manager makes this situation right! Be warned you will be judge on appearance ALONE! SMH
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April 2025 by Scott Davidson
Ligia (I hope I spelled her name correctly) is an AbsoluteSuperStar at CVS in Discovery Bay! She actually changed my day around. I was simply trying to buy a couple of Hallmark Cards when she asked if I had the CVS app, which I pulled up and she showed me there is an Hallmark coupon for $5 savings if I were to buy 3 cards instead of 2, which I did.
Her beautiful smile and caring energy truly made my day.
Thank you So much Ligia 🙏
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March 2025 by dfsf sdfd
Kicked us out as soon as we got in cause we’re bike life like bruhhhh
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March 2025 by Karen Motenko-Neal
The Discovery Bay CVS store had helpful staff, was clean, easy to find items. I was impressed with this store and the staff.
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February 2025 by PTFI ELECTROHIPNOTICBUMPMUSIC
It was easy to find what I was looking for. The cashier was very kind and courteous and helped me with my check out. I highly recommend using this store over and over again.
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September 2024 by Queen Overstreet
LIGIA is beyond incredible. Very professional, friendly and absolutely makes you feel welcome every time you are entering the store. I’ve been shopping at this CVS for 12 years with the best shopping experience.. my favorite shopping place. Thank you LIGIA you make shipping experience amazing.
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July 2024 by Gerald Capps
Awesome customer service!
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April 2024 by Victoria Yates
The staff members are so kind ! Positive. Good and helpful humans!
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April 2024 by Matthew Heaston
Talked to Christina (Kristina?) today at the DB CVS….SO polite and helpful. Thank You!!
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February 2024 by Stephen Grant
The manager, Lynne was a big help to me tonight in 2 ways:1. solving some discounting challenges with the register.2. she also came to the front 15 min AFTER THE STORE HAD CLOSED. to hand me my cell phone that I left at the register.Quality, Caring professional. 5 stars for Lynne?
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February 2024 by Ruth Kane
Everyone takes the time to be extra caring. The staff always has gone the extra mile to provide excellent service!
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January 2024 by Jennifer Mack
A “management team member” in the Discovery Bay CVS argued with me on a pice that showed on the CVS App when scanning the item and refused to discuss the price difference. She had ZERO customer service and should not be allowed to work with the public. She was combative and her tone was angry! I will never shop at that store again, returned the item I bought after going to Safeway and found the same exact item for the lower price. I will go out of my way to avoid rude stores, managers and will never go back!!
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January 2024 by R M.
Hate the pharmacy here! The Asian man with the bun is supposedly the boss at the pharmacy, but he's rude and has lost my prescriptions a number of times! Then he expects me to be the one to get replacement prescriptions for his mistakes! The store itself isn't bad, but the pharmacy experience alone makes me give it 1 star, but I would give it negative stars if I could! Stay away from this pharmacy!
