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October 2023 by Hshsh Jdkdjd
Overall bad customer service. The workers wouldn’t approach us and gave people dirty looks. Instead of caring about signups, care about your customers and don’t waste their time. Very condescending. Train everyone better and maybe teach them human decency and not to be rude.
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July 2023 by Amanda T.
This bath and Bodyworks is by far one of my favorites. The staff is always so nice and welcoming. Whenever I am having trouble looking for a certain smell or fragrance, they always are willing to help with any sort of needs that I have.
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December 2022 by Becky L.
Who doesn't need to visit any 'Bath and Body Works?' Once in awhile?! I for sure do: I mostly just take advantage of their hand sanitizer sales: can't beat 5 for $8 but I doubled it up , 10 for $16 so I don't actually keep running out. I doubled the promo because I just learned they came up with some interesting holiday scents. These make great stocking stuffers as well. The more the merrier. I was actually waiting for a food vendor to open up since a couple staff just showed but gave up so ended up shopping here and supported the food court this time at Desert Hills Premium Outlets, Cabazon.
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August 2022 by George Siever
Small store but still a good selection. Nice friendly staff
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May 2022 by Asiyah M.
Lovely store with a lovely staff! An associate named Ireland was especially helpful, kind, and had a beautiful personality. Will most definitely be back (:
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September 2021 by Neoli Luna
1. They let me know it wasn't a clearance store, for being in a discount outlet I appreciated it. 2. They informed me of the discounts then let me shop in peace 3. Great checkout service was out the door quickly Thanks!!!
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September 2021 by C R
Again, it was amazing to shop for my items and the store is fully stocked! If you get there early, you don't have to stand in line or wait. Majority of the people wore wasks and most people followed the social distancing recommendations.
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September 2021 by Veronica B
Love this store, the staff is super friendly and always looks like they are having fun! Great products and the staff gives great recommendations, found my new favorite spray! I will be always shopping here, always have home products in stock
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September 2021 by Angela Young
Things were good but somethings were out of place on displays. What you were thinking is 75% off was really full price. There was a large display of them. So the employees put them there. Otherwise it was fine.
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August 2021 by L G
Amazing experience :)This store has such a positive Aura. I felt so welcomed shopping at this store. They'll take there time to show you around the store and help you out. The store is absolutely beautiful. They do such a good job setting everything up in the store, there displays are so appealing. everything was very organized and fully stocked. The entire staff is so nice and kind.
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August 2021 by Elizabeth Mcdougal
This store is FABULOUS - I have been shopping here since they reopened and I hadn’t been to a store since CA shutdown.I’ve been reading a lot of these comments and I would like to say that with all the times I’ve been here I have NEVER ran into any issues that have been stated below. Not to mention a lot of the negative comments are related to COVID restrictions that are out of their control. (Like how many people can be in the store, inventory etc)The staff is EXTREMELY friendly always ready to help.I went in recently and had the most incredible experience with their manager Faith who suggested I buy Single wick candles while the full size weren’t on sale and explained a lot of stuff I never knew about these candles!I love this store and this location! Show a little empathy for the struggles these people may have to face every day in the state of this world!
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August 2021 by Irma Miranda
Today I had the worst experience at this location. I came with my son to buy a gift for his dad. We had been in the store no longer than 10 minutes when an employee came and told me that they had people waiting to come in and she gave two more minutes to finish my purchase!! At that moment I thought that was a new policy, then I noticed two more employees around me pretending they were fixing things but one of them was just staring at me. I felt so uncomfortable, harrassed and discriminated!!! I left but my son was so sad because we didn't had the chance to buy the gift for his dad. I still don't understand the reason why they did this to me. Also no other customers were given time limit to purchase. I complained and the manager Haylie just apologized when she was the one started everything.
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June 2021 by Alexis R.
The employee, Alexus, was very rude when I stepped outside to get service on my phone before paying & would not let me back in the store. She stated that by me stepping outside the store would be at max capacity, when I was ALREADY IN THE STORE. Made no sense. She made me wait outside again, when all I needed to do was get service to put in my rewards. This store is the worst BBW I've been to. Never coming back. So unprofessional. Ridiculous.
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March 2021 by L G.
Amazing experience This store has such a positive aura. I felt so welcomed shopping at this store. They'll take there time to show you around the store and help you out. The store is absolutely beautiful. They do such a good job setting everything up in the store, there displays are so appealing. everything was very organized and fully stocked. The entire staff is so nice and kind.
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January 2021 by Humberto S.
I understand COVID restrictions and capacity in the store however this location should implement time limits for their guests like most other stores in the center. This store consistently has a line and you can look and either see people just standing there or others taking an extremely long time. Everyone should have the opportunity to shop your store especially on weekends when sometimes that is the only opportunity for people to shop. The staff has been great but this is more about people's lack of concern of others waiting in line.
