-
February 2022 by Cindy Borba
We were charged twice in error and Cellar Explosion would not reverse the charge. We are stuck with 2 charges.
-
March 2021 by Daniel Santana
(Translated by Google) Very good(Original)Muy bueno
-
February 2021 by Nephtali De La Rosa
they are fast and honest
-
November 2020 by TheLittleTeapots
I took my phone to this place to have the screen removed. It seemed fine until I got home and realized that my phone was glitching when I touched the screen. I am a very busy mom and my family only has one car so I wasn’t able to take it back that week to get it fixed. Later that week the screen completely popped out. My husband called and told them that the technician had done it wrong or not well enough and he said to bring it in and they would fix it as long as it didn’t have a cracked screen. We were planning on going this weekend because my husband works a full time job and only has the weekend off. We only have one car or I would’ve taken it myself! Today the screen popped out again and this time it hit something and cracked the screen. I called the company to let him know that their technicians faulty work caused my screen to pop out which resulted in a cracked screen and he told me that they will not be able to replace it because it will be an extra cost to them! So he offered to charge me 150 dollars to fix it which is 15 short of what I paid to initially get it fixed. I would not recommend them as they do not properly secure the screen to your phone and even more so due to the fact that if your phone is damaged because of faulty work, their mistake will not be remedied. Don’t waste your money.
-
October 2020 by Wendy O.
Cellular Explosion was the miracle I needed. I dropped my iPhone X in a lake managed to take it out after like 45 seconds in the water l took somewhere else before this and they said there was nothing they could do to fix it. I thought my phone was a gonner for sure. Lucky Cellular Explosion managed to save it despite the water damage for a reasonable price. They were very professional and clean. Also not only was I able to have a working phone but also I managed to update my phone to an otter case and put on a new screen protector. They had everything I needed in one spot. 10/10 I would recommend and I will be coming only here from now on! They've earned my business for life!
-
September 2020 by Luis E.
Service definitely was fast, but it left a lot to be desired. I took and Iphone XR with water damage to lcd. When I asked he said they can fix it for 130. When I went back with the phone the tech got to work quick. During the installation of the replacement screen I hoped he would remove all water from the phone (rear camera had water droplets) after the installation he didn't do anything to that and said it would evaporate. After showing me the screen would work he took the camera from my damaged screen and place on the new lcd. When he turned it on I noticed the new LCD's colors were very washed out. Not vibrant. I asked and about that and all he did was turn my brightness all the way up. Is simply made it brighter but still looking opaque. So finally already regretting my decision to get it repaired here I asked for my damaged LCD and he said I can't have it, he even said that if I really wanted it he would sell it back to me for an additional $20!!! He said it was like a core charge. And on top of that the phone would no longer be water proof since they don't do the sealing gasket that come factory. Also when I got the phone to my wife she noticed that her Face ID does not work anymore. Very disappointed in this service. They should have been clear about not using good quality parts, no longer waterproof, no longer having Face ID, and the ridiculous core charge to keep my damaged LCD. Don't go there it's a scam!
-
August 2020 by Megan Marie
Do not use this man. First he told my daughter $250 to repair her phone. When she goes to pick it up, the back is not repaired. He tells her it will be another $250. $500 total. We asked him to remove the front that he had repaired and just return the phone the way it was dropped off. He is refusing.
-
June 2020 by Kendra A.
Best service ever!! Super friendly guys running the kiosk and it was so quick! I just needed the screen replaced on my iPhone XS, I left my phone with them while I went to a store and came back and my phone looked brand new! I will definitely come here again if I have any other phone troubles and highly recommend to others!
-
May 2020 by LaNette B.
Due to the pandemic, this location is doing mobile service, we scheduled to meet out in Beaumont,Ca. I met with Jerry who came to repair both my iPhone 6(needed battery replacement)and my husband's iPhone 6 Plus (touch screen disease), we were unwilling to get the iPhone 11 upgrade because we are waiting for the new iPhone 12. Jerry and the gentleman that was with him, did a great job, both phones are working great..they worked really fast and the prices are very affordable.
-
May 2020 by Angels C.
excellent service, I got a prompt response and they fixed my iPhone the same day, I couldn't believe it, I recommend them and I will definitely use their services in the future
-
November 2019 by Lolita B.
I had already cracked my iPhone outer screen then my phones LCD screen inside got broken! It got worse and worse and I looked up a couple different places but I'm so thankful I brought my phone to your company! You guys were friendly ...fixed the phone very fast within 20 minutes and the price I paid was very good let alone is a great area at the Cabazon mall !! Thank you so much !! This place even has screen protectors and different cases !!! I highly recommend this place !
-
June 2019 by Bridget H.
Jerry helped me when they first opened around 10 AM with a phone I thought was unrepairable. The screen was completely shattered after my husband fell on it the day before. He took one look and said that he could fix it and noticed that the camera sensor would also need to be replaced. He got to work repairing the phone right away while I waited which took about 45 minutes total. During our conversation I told him that the battery life was really low and he said he could replace the battery and that he would give me a discount since I was having the screen and camera sensor replaced as well. I am so grateful for his help and would recommend this business to everybody! He also has great cellphone cases and other accessories.
-
June 2019 by Henry H.
True story.. had an iPhone 6s that had a cracked screen.. Verizon switched phones then Assurion wouldn't cover replacement. Verizon covered cost of screen repair at lousy Assurion vendor and it started doing crazy stripes on the screen... took it to Apple and they ran diagnostics and said I needed a new phone because the processor was bad.. at that point was pretty sure the phone was going in the garbage can.. just as I was about to recycle it I see these guys.. they took a look and said the screen might be bad.. plugged in another good screen and told me there was nothing wrong with the processor aka Apple was way off... second guess Apple now which sucks but these dudes are the bomb and I'm so happy I ran into them when I did!!!!
-
June 2019 by TM T.
My phone needed a new battery and the screen protector replaced. We stopped at Cellular Explosion Phone Repair in Cabazon and Erik replaced both items. He also cleaned the charging port, and now my phone looks are acts brand new! The price was great and the service was excellent! Service was prompt too! I highly recommend Cellular Explosion Phone Repair!
-
June 2019 by Emmy Y.
GREAT CUSTOMER SERVICE, super friendly and got my iPad fixed in a timely manner. Go and see JERRY if you want your electronics fixed correctly and professionally. 5 STARS!! Thank you Jerry!!
