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February 2024 by J G
I'm surprised how patient their staff is. I bought 18 shirts, 2 button ups, a blazer, 4 pairs of jeans, shoes... and I tried them all on in the dressing room. Which is a lot to try on.. every time I came out of the dressing room, the previous clothes I tried on were all neatly folded in a pile. The staff was nice enough to find different sizes for me when I found something I liked, but didn't fit (too long, etc). They also gave me honest feedback on a few of the things I tried on that I was on the fence about. But anyways, definitely go here on buy one get one half off days.. spent like $875 on all of that, which is quite the bargain. I originally came in for one outfit to wear and ended up with more than I planned to get lol. I wish they had more mens jeans and shoes like the guess store in Anthem.
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December 2023 by Pedro Pineda Alvarez
excellent prices I recommend it
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December 2023 by Waldin Gonzalez
Prices are good
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September 2023 by M E.R
Poor customer service. I didn't know that we are not allowed to use the cell phones inside and got told not to take pictures then the employee stated that his manager told him to tell me like she couldn't tell me instead...there wont be a next time ill just swing at them i felt mad and feel like she owed an apology like a small thing can get big like that
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April 2023 by Frank
I feel sorry for the check out girl as the signs are Deceptive. Fine print is often very hard to read or covered.
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March 2023 by Jessica V.
I went on Saturday about 5:30p, spent time looking through everything, carefully selecting my sizes and sizes up just in case, carrying everything around with me, etc etc. About 30 min later, I'm ready to try on things with the intent of purchasing. Just to be told that the fitting rooms are all closed. (They have about 8-10, I think). I asked the girl why and she said she wasn't sure. I asked if it was because of covid still to which she said, "no, they're just not opening them." She apologized and walked away. So I called her back to ask what the return policy is and if I can return them at any Guess since we live over 1 1/2 hrs away. She told me it can be returned within 30 days, but only at Guess outlet locations. Understood, but not convenient since again, I don't have locations near me. So I went to the cashier to purchase double of a few items with the intent to return whichever didn't fit. I asked if she could verify any locations near me that would accept the return. I also asked her why their fitting rooms were closed to which she said "because they're too busy." This is when I couldn't hold me frustration anymore. I've worked in retail for years, I get what busy is and I'm always empathetic to those in retail for this reason. But, this is causing them to lose sales! (This happened to me prior, but that was several months ago and they said it was for covid reasons then). When your manager is running his/her sales reports, makes sure he/she is aware that your fitting rooms are closed due to the inconvenience of "working too hard" on the days that bring in the most revenue. I even offered to put my own items away! I ended up not purchasing anything due to the frustration and inconvenience. If it's SO busy, then just open 1-3 rooms at a time. Limit the amount of items someone can take in. Easy solutions that won't affect revenue!
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January 2023 by Carl Reid
Wide selection and good quality
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September 2022 by M Miller
Lots of great clothing. Dual language sale signs, maybe mandarin/chinese
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April 2022 by Lazaro Garcia
Shopping for my girls, we had fun at the store
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February 2022 by brianna fuller
i came into the store today and one of the managers came up to me and started to explain the discounts in a complicated manner but then a young lady in the front i think her name was jasmine came over to help me and spoke very clearly and smoothly i was no longer confused
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January 2022 by MJ Garcia
Poor customer service especially the young lady in front door.
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December 2021 by anastasia yang
I had a great experience at this store as I shop at Guess oftenly. Everyone was very accommodating as I was looking for an outfit for a date I have this weekend. Alex in particular was very helpful and helped me find the perfect dress and shoes to go with it. I will definitely be coming back soon!! :)
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December 2021 by Liz Martinez
I went to purchase there today and a young lady name Ashley gave us a promotion that the store was running. I was purchasing some items and Alex was my cashier and wouldn’t give me the promotion discounted price. When does out and when we asked for the difference he stated that that was the price. I came back with my daughter she spoke to the manager Myi And she apologized and refund the difference. I felt that Alex was taking a vantage because I asked for the correct price and his response was that’s what we charge.
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December 2021 by Rob Chen
Awesome selection and super friendly staff. Will definitely be back soon.
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October 2021 by Michael W.
I was struggling to find the perfect birthday gift and I ended up having the best luck speaking with one of the workers named Arianna , she was super helpful, she knew exactly what I needed to buy to complete my gift. Truly a genuine soul! I'm definitely coming back for more of my shopping needs.
