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March 2024 by Lizzie B.
Overall, we had a good experience here. Tried on a few different styles of jeans and jean shorts. Their sizing has definitely changed in recent years. Larger sizes with smaller size tags attached, A.K.A. vanity sizing. It used to be that I took a 25/26 and I walked out purchasing a size 23??? I was shopping with someone who recently lost a lot of weight due to some medical issues, and they couldn't find anything to fit. The store had mostly large sizes. We didn't have any issues with the people working here and the store was very nicely organized; seemed clean. I think they need to have a better variety of sizes.
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December 2023 by LaRae B.
I always stop here and usually find something when at the outlet mall. If you love Rag & Bone it's a must. The prices very good especially right after the holidays. They have a nice selection of sizes too. Staff are always friendly and helpful.
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November 2022 by Melissa L.
I love this place! It's my favorite Brand for jeans. So comfy, and the outlet is where the prices are so good! Most items are usually 60% off. I get all my denim from here. They have a wide selection of jeans in different washes and sizes. I recommend this place!
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January 2021 by Joshua Dubinsky
Huge selection of discounted items!
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October 2020 by 민경진
(Translated by Google) The staff is friendly.(Original)직원이 친절합니다.
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January 2020 by David V
Great Merchandice .Poor Service!!!
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January 2020 by Seamus McAteer
Awesome customer service
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December 2018 by Karine B.
I had the most amazing experience with the customer service here, namely with Omar. He was very conscientious and diligent in facilitating a return for me and he went out of his way during a busy holiday season to help alleviate the stress of returning an item. A big shout out to Omar and to Rag and Bone for their great staff and quality and trendy products. Will be returning soon!
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August 2018 by brodey1971
so....I go in to see what jeans they had....2 Mexican girls sat behind the counter....looking like they were about to die ....because nobody was in there...they didn't say a word to me, NOTHING ....I finally took a pair of jeans over and said ....do you have these in 34....she says, with what she could barely speak...becuse she was so lazy...thats all we have ....and turned back to her fat friend and started talking ....really ??? and you wanna know WHY ur closing and going out of business ???
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July 2018 by Brad N.
The customer service is amazing. I had an issue with a pair of pants that I purchased and they went beyond to get me the correct pair. I think they got them from a store in Florida. Thanks all and a special shout out to Son. He was patient, hard working and incredibly easy to work with. I will be back...
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May 2018 by Randi G.
We had a fun shopping experience here; great items at great prices. And employee Rob was the best! We will definitely be back.
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April 2018 by Negin N.
This place left such a great impression that leaving a review was on my to-do list. While on my trip to Palm Springs, I stopped at R&B for some shopping. I found some blacks jeans and fell in love. Purchased and eventually returned home to San Diego, to only realize that the jeans were way too big. My fault. So there was no way I was going to return to PS just to exchange some jeans, instead I tried calling them to see if they would be willing to exchange the pants if I shipped it to them. I thought they would definitely decline my request, but to my surprise, they were so kind and agreed without hesitation. When they realized that they didn't have the color I preferred, they made recommendations for alternatives. They even issued me a check for the difference. I literally couldn't believe it. Seriously the staff at R&B should have a crash course of awesome customer service. They were so awesome and left such an impression that I am going to return every time I am in PS. Thanks Guys!!!
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February 2018 by Nathan A.
Son, a manger here, exemplifies what it means to put the customer first. His care and compassion were beyond expectations. Rag and Bone is beyond lucky to have him representing them. Will definitely be calling this store to return for products.
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January 2018 by Tex M.
Extremely nice clothes. Love the clothes and shoes Rag & Bones makes. Wasn't impressed with the sales people. It wasn't until I purchased an expensive sweater they were super nice and really wanted to help me. Love the fact that Rag & Bones carries xxs.
