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December 2022 by NICOLE SARGSYAN
Over price for outlets
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December 2022 by Claire Levinsohn
I love this store. Great selection, friendly staff, and steep discounted outlet prices.
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January 2022 by elham Ezzatyar
My experience was terrific. My sister and I put some tops on hold, and when we got back, it was after seven, and the shop was closed. One of the sales associates, or maybe the manager, Salomé, stopped and got our contact information and sent us the link to buy the items the next day. She was so kind and helpful, and we really really appreciate her help.
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December 2021 by Ale M.
They are so sweet and nice. Always go above and beyond for me! I go in all the time and they always make me feel welcomed.
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December 2021 by Elda V.
Given the circumstances of Covid-19 they always do their best to give their full potential.
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December 2021 by Manuel L.
Drove 2 and a half hours just to go to this store. I show up at 6:40pm and the doors are locked. They close at 7pm. What's even worse is that they let two other people behind me in just because they were related to someone already inside the store. WTF. The manager didn't even have the courage to come out and explain the situation, she left it to an employee to be the messenger; what a coward. Lazy, disorganized, a mess of a store.
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October 2021 by Howard E.
The worst customer service ever. Sandro charged me for a shirt they never gave me. The general manager Anthony had plenty of time to resolve my issue but didn't care to try and help. Stay away
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March 2021 by Paul C.
Wife tried out a dress at this store. She liked it so went to purchase it. Cashier said she'll bring a new one from the back for us and package it. Got home to find the "new" dress had a stain on it and a missing button. Called and didn't even apologize just said she'll send a shipping label for me to go out of my way to return it so they could send a new one. Don't get bamboozled like me and check their "new" items before they put it in the bag.
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December 2020 by Shehani J.
Clothes are nice but the manager and customer service sucks! I got my mom two dresses for Christmas on black friday where they said I can exchange it but when I brought it back to exchange the SAME dresses for another size they said NO! They're so rude! We are never coming back and they just lost 4 customers!!
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September 2020 by P C.
I visited this outlet for the first and last time. The customer service is lacking, the sales associates on duty seemed to desperately want to get everyone out of the store, and they didn't have much clientele to begin with. I understand social distancing standards and wanting to be at home right now, but it definitely doesn't warrant being rude to customers unprovoked. Won't be back, I'd rather shop Sandro at full price and be treated decently.
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June 2020 by Nichi Yes
Really nice but a bit soft and cute for me
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August 2019 by Nichole Smith
Really nice but a bit soft and cute for me
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January 2019 by J E
This store was AWESOME. Went before Christmas and they had an awesome sale going on. My friend and I both bought a ton. The staff was super helpful and friendly. Especially the manager Stevie. I do wish they had more sizes in store but they do offer shipping on pieces they don't have in store at the time too. I'd definitely go back for more.
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February 2018 by Freya-Loki O.
i like both sandro and maje, they are from paris. sandro is a bit mature in design overall. good quality of coat/jacket and tops and dress and everything. wish they open an outlet @norcal
