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February 2024 by Farid Naziri
Very friendly staff!
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February 2024 by Ashley Corinne (AshleyCorinne13)
My husband and I recently adopted a German Shepherd and noticed she had an ear infection, I scheduled an appointment online which was super easy and convenient and then when we showed up kinda early and the staff there were so kind considering she doesn’t like to be around other dogs so they made sure they had a room ready for us to go in, we saw Dr Niko Alzate and she was amazing!! Our dog loved her and the assistant! They were so great we decided to have this place as the primary for our fur baby! Highly recommend!!
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February 2024 by Joey Toth
18 minutes late and I was told I need to pay for a missed appointment fee and reschedule for another day. Meanwhile the doctor was running late.
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December 2023 by Allie A.
My dog had a really bad allergic reaction to the rabies vaccine that he had gotten a couple hours prior at our regular Vet that wasn't super close-by. I needed to get him to a nearby vet asap and brought him here. They right away took such good care of him, were so calm and kind to him. Dr. Watrobski was so sweet and I am incredibly grateful for her and her team. I walked in there a nervous wreck panicking and I walked out so relieved and will definitely be taking my Georg here again.
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December 2023 by Anne E.
We first visited to rehab our dog from a recent injury and have now made the clinic our full time vet! They have all traditional general vet services, but also water treadmills, acupuncture, and chiropractic services for more holistic care. Outside of their services, the staff is so wonderful! Dr Watrobski and Nancy are genuine dog lovers and it shows in their care for your pet.
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November 2023 by Nikki D.
Without a doubt, the most unprofessional front desk staff I have ever come across. I'm a new, prospective client, and when I called to make an appointment for my puppy's first vaccines, they suggested I go with a mobile vaccine clinic. I asked if they had any suggestions in the area but was told to google it. When I said I was hoping for suggestions based on the fact that they seemed to be a trusted vet in the area, I was hung up on. I called back repeatedly, but they intentionally let it go to voicemail (sadly, a very obvious and unprofessional approach). I then waited an hour, called back and spoke with someone new. I inquired about who I was speaking with the hour before but was 1) interrupted each time I spoke, 2) asked why it mattered, 3) scoffed at for asking the question, and 4) told there would be absolutely no way to verify who was covering the phones the previous hour because there was a total of "5 technicians" who worked in the office. When I asked for them to find out so I could express that I didn't appreciate being hung up on, I was put on a very long hold. The main front desk person returned to the phone and said that she had no idea who I spoke with and wouldn't be able to verify. When I then asked for HER name over the phone, I was hung up on again. I called back, but of course - they let the call go to voicemail. I'm thoroughly disappointed not just because I was hung up on so many times, but for how I was spoken to by the main front desk rep during my second call. Extremely patronizing and combative tone. Hopefully their office keeps a recording of each call so the dr. can review and hold their front desk staff accountable. Hanging up on new clients (or any, for that matter) is baffling, but not so much as much as the way that I was spoken to by the front desk. I won't be recommending this vet simply due to the office's bedside manner. Unprofessional and not worth the time or money.
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November 2023 by Rosie Hirsch
I want to express how thankful I am to everyone at Calabasas Animal Clinic. The front desk team is always friendly and helpful. The vet techs are capable and caring with a special shout out to Cameron (front desk and vet tech) and Yvonne (treadmill, therapist), who have always been so kind and positive. And of course, Dr. Kelly Watrobski. As busy as she is, she has always taken the time to talk with me about our pup’s condition. Her approach to treatment is ‘several pronged’ so benefits and relief may be felt sooner. The clinic uses varying holistic therapies as well; acupuncture, chiropractic, treadmill, and laser.Our 15 year old sweet lady had been mobility challenged for quite some time. She is now much more comfortable, happy, going on walks again, and feeling like her young pup self. It is because of Dr. Watrobski and her team that Miss Pippa has her quality of life back!
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November 2023 by Theonie Anthonisz
We just moved to the area and it was a wonderful experience for us and for our girls who are both quite anxious. All the staff were wonderful, patient and very understanding of the dogs and their needs. Thanks so much we’re so glad we found this clinic.
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October 2023 by Mimi M.
I had my 14 year old cat there for the first time a week ago. He was absolutely fine, great appetite. I wanted his teeth checked and yearly exam. Dr. Wright forgot to have him weighed, hardly looked closely at his teeth and they had him in the back for quite awhile. Next day he wouldn't eat. He has always eaten everything in sight! I called and because he's eating chicken I boiled, they did not want to prescribe anything. Now they want me to bring him back to get him weighed and we think he may be totally stressed and freaked out from his visit there. Never happened with other vets. They won't prescribe for possible nausea without his weight... which they neglected to do. He now has diarrhea and I will never take him back there, if he lives through this.
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September 2023 by hilary philp
Always a great experience at this clinic. Kind, thoughtful people who I have found to be responsive to my dogs' needs. They offer a good range of holistic treatments which have been helpful for my elderly dog. I have recommended this clinic to several friends and will continue to do so.
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September 2023 by J Brown
Always a pleasant experience at this animal hospital. All staff and doctors very efficient and very good at dealing with my fearful dog's personality to make her have the best experience possible. I appreciate everything they do.
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September 2023 by Natalee Moinester
My experience at Calabasas Animal Clinic was the most incredible interaction I have ever had with a vet. When I walked in both my pet and I felt immediately comfortable as we were welcomed. Everyone is so personable and warm, plus the actual atmosphere which includes yoga mats, couches and pillows immediately eased my dogs anxiety. In the past year I have been to 5 other vets, spending hours and money trying to help my dogs chronic bronchitis and the vet/ staff here were an immediate help. No one suggested overpriced procedures or tests but instead the vet really listened and provide us with many different options of how to best help immediately and with longevity. I wanted to cry of relief. My dog is finally feeling better and getting the help he deserves and I am so relieved to finally find a vet who could help who wasn't trying to bankrupt us in the process.
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September 2023 by Gail Wenzel
All of the staff here is so nice and helpful. I love that the vet actually got on the floor with my little terrier for her exam made everyone feel more comfortable.My only frustration is the wait time for an appointment.
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September 2023 by Elizabeth Cantwell
Dr. Markel and vet tech were so loving and gentle with Tatis. You can tell they truly care about animals. They spent a good deal of time before and after his exam trying to establish trust and make him feel comfortable. We both had a wonderful experience. This is the kind of vet I need for my dog!
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September 2023 by Amanda S.
I called to see if there are any holistic treatment options for dogs with heart arythmias and spoke to Ashley. I recently rescued a dog on the kill list. She was completely and utterly rude. Would not let me speak at all. She placed me on extended holds and after demanding that she must have records before I could get an answer she then got a vet involved when I asked for her manager. I asked can you please tell me in general if you treat heart arythmias? She finally asked the vet who said no they don't treat them. A simple customer service question was extremely annoying to her. Terrible receptionist extremely rude and unprofessional. Will not be returning here solely because of Ashley. Hopefully management realizes she's running your business off. By the way she never did pick up my call she left me on hold and never came back in the line.
