-
March 2024 by Igor Rados
Good service, friendly guys.
-
March 2024 by Yefri Coreas
I am not satisfied with the service, very bad service
-
November 2023 by Maramis
The $69.99 handwash the one you want to go ??
-
August 2023 by Rasheed A
Got the VIP wash today. Not great. Clearly didn’t pay any attention or care. Disappointed.
-
April 2023 by Chris Johnson
I always get great service at the Calabasas auto spa. Having a big black, four-wheel-drive, dirty truck, I challenge them every time, and they always come through.
-
April 2023 by Gamliel Bleiweiss
Great customer service, Victor (the guy you'll see once driving in) always greets me nicely, and knows what wash I go for. Not the cheapest but that's calabasas prices, amazing value bringing my car back to life.
-
January 2023 by Brett W.
The male cashier that's worked there for years is rude and ignorant. I paid for the silver wash and gave him my discount coupon and he advised, "too late you already paid". He's always been nasty but he's actually gotten worse. Although the staff do a decent job, it's unreasonable to have to wait an hour for a car wash on a weekday afternoon. I won't be back.
-
January 2023 by Nehemiah M.
My car rubbed the side of a pole. I got a buff and polish, The service was excellent, and the manager assured me they would be able to remove the marks. And she was right!! My car looks brand new! I will be coming to visit this place again, for sure!5 stars!!!
-
November 2022 by Bryan N.
Not sure why my post got deleted as I am sure the owners daughter had something to do with it. Moving forward. Every time I bring my white Mercedes in, I have to complain about the dust in the center consul. Then the manager has to apologize and apologize and then the guy does the work all over again. Then 10 days later it's the same thing like groundhog's day. Why??? Why can't your people get it right the first time. And the price is way to expensive. It use to be $15 a car wash. I am so done with this place. They charge double the price for regular coffee. I rather go to star bucks for that.
-
November 2022 by Wayne C.
These guys are the best they always amaze me how great my car looks when their done! Great attitude as well
-
October 2022 by Scott H
This place has been exceptionally good until today. My family and I have spent about $1500 here in the past 12 months on our three cars -- $45 yesterday on a Mercedes SUV, $40 this morning on our EV.This morning the guys didn't use the pressurized air along the door panels, trunk, hood, etc. so the car was still dripping when they handed it back. The car also wasn't very clean and I commented on that. The guy in charge came over and told me that they don't use the air hose on the Silver package (they always have in the past and the website says they do) -- and this is as clean as I can expect the car to get unless I pay for the Diamond or VIP wash: i.e. the car will still be dirty (?!). When I expressed disappointment in the job done he asked how often I clean the car. "Every other week" is the answer -- and the car is garaged every night.I wish he would have just acknowledged that this wasn't their best work, because then I'd have hope that next time it might be better. But the stubborn pushback makes me think something has changed at Calabasas Auto Spa. As I got in the car he offered to wash it again (I had already indicated I was pressed for time): so maybe he knew it was a bad wash. All in all, very disappointing.
-
October 2022 by Scott H.
This place has been good until today. My wife and I have spent about $1500 here in the past 12 months on our three cars -- including $45 yesterday on a Mercedes SUV and $40 this morning on our EV. Today the guys didn't use the pressurized air along the door panels, trunk, hood, etc. so the car was still dripping when they handed it back and I opened a couple of doors to take a look. The car also wasn't very clean and I commented on that. The manager came over and told me that they don't use the air hose on the Silver package (they always have in the past and the website says it's part of the package) -- and this is as clean as I can expect the car to get unless I pay more. So if I understand correctly, unless I pay for the Diamond or VIP wash, I should expect the car to still be dirty after a Silver-package Calabasas Auto Spa wash! When I expressed disappointment in the job done he asked how often I clean the car. "Every other week" is the answer -- and the car is garaged every night. But it was a weird question: the car came in dusty and very "cleanable" -- it wasn't like I'd parked for a week under a jacaranda tree filled with pigeons! I wish he would have just acknowledged that this wasn't their best work, because then I'd have hope that next time it might be better. But the pushback makes me wonder if something has changed at Calabasas Auto Spa. As I got in the car he offered to wash it again (I had already indicated I was pressed for time): so maybe he knew it was a bad wash. All in all, very disappointing and time to go elsewhere.
-
October 2022 by Loren S.
They did a great job with my neglected car. Hadn't washed it for over two years with pandemic, and when I pulled up they noticed. But they didn't try to push me into the $350 detailing I was considering in my head. They recommended the second from the top car was and I couldn't be happier! Great crew
-
August 2022 by Eric S.
I would give a 0 stars they are a nickel and dime operation .all upscale without telling you they want 33 plus tax for small Tesla said it's the same as a suburban. Total rip-off . Lost my business plus plenty of better place across the valley.
-
August 2022 by Jennifer S.
So overpriced and he didn't even know how to drive my Tesla and he didn't speak English!