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January 2022 by John Adams
Great food and service. Too bad it's closing.
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September 2021 by Vaness
Good food, decent selection, pleasant staff, but pricey overall. During Covid we could order inside or from our phone for delivery at the table. We did notice that tables, chairs, etc were not being sanitized in between customers. Overall okay place if driving by, but would not make a point of going there on purpose.
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April 2021 by Buddy Abrahams
Really bad service, young man behind the counter ‘What you want? ‘ Wow I was amazed by the terrible approach and had no Care at all! Was not interested at all and it was not the first time, always the one Calabasas! I have been in LE Pain Quatidien all over the world, this one is bad!’ Hope the manage or owner will take note!!
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April 2021 by Lilo L.
Simply horrible. They should make a HUGE effort not to go out of business again. This is beyond belief. The right hand doesn't know what the left is doing. ( if and when) orders come, there is ALWAYS ALWAYS few things missing or wrong! Not to mention how poorly they are presented. Restaurant was empty. We were 5 we had ordered coffees and teas ( no food! Thank you!) and 1 bottle of water. It took FOREVER to get our orders & of course creams were missing ( they arrived 5 long minutes later-with attitude) . Water was missing! The guy came back teice to bring other missing items but never broiggt that freaking bottle of water. We bfinally begged him. He said" I know! I know!"!!!!I brought it 10-15 minutes later . A bottle of water for Heaven's sake! which was -by the way-displayed right next to the cashier. I really thought we were on hidden camera or something! . and prices! Are stupidly high for the poor quality they offer. It's insulting! We promised ourselves to stop giving them more chances! for sure We will never come back!
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April 2021 by Nastya T.
Extremely poor management. Other branches are much better. I placed an order through their website and when I came to pick that up no one even said anything. On the way to the car I opened the bag to check what's inside. And two options of my order were substituted for something else. The final receipt online and on the bag wasn't even showing this change. So I'm coming back asking if maybe that someone else's order and Without a hint of apology I am told that they don't have these options and "couldn't reach me" (my phone is perfectly working) so they decided to change the options without my approval. We don't eat what was offered so I requested a refund. If I didn't check everything it would never happen:/ And there were both the waitress and the manager. How they are working with such "attention" and "politeness" I have no idea
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April 2021 by Vicki G.
Let me start saying that we love this Restaurant always , coming here for years. I understand, we still have COVID-19 around But customer service is became a huge problem ,and it's becoming one of those things that I don't want to come here anymore.... there is absolutely no service, no one, like a waiter don't come to your table to take your order.... even waiter agree that doesn't make any sense....every other restaurants are surviving, why can you.... very disappointed!!!!
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April 2021 by Bug S.
the food was good but the portions were so small! and it came on a very small plate that caused me to spill a lot of it. the food was good though it tasted good it was just maybe only a few bites! and now my skirt is stained. i got the waffles by the way! but it was just one very small waffle. they were out of pancakes! which by the way how do you get out of pancakes! just make more :)
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April 2021 by Jodi B.
The food is well prepared and the staff is friendly. The three stars is based on the dining experience. They are still in take out mode so if you are looking for real plates and forks even during this restricted time, this should not be your choice of places to eat. Every other restaurant in "The Commons" in Calabasas provides the normal dining experience now with of course restrictions. These people need to catch up. If I'm going to pay $34 with a good tip ( I always tip well) to sit down inside an establishment, I expect real plates for my food to be served on. PLEASE-no plastic forks and knives!!! The food is amazing and the music is relaxing, but after such a difficult year the grown children want to play. If I want take out I'll sit in my sweats and wait for the delivery guy to come. Presentation counts!!
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March 2021 by Vanessa Reynaud
Good food, decent selection, pleasant staff, but pricey overall. During Covid we could order inside or from our phone for delivery at the table. We did notice that tables, chairs, etc were not being sanitized in between customers. Overall okay place if driving by, but would not make a point of going there on purpose.
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February 2021 by Gary M.
It's almost comedic and we love Le Pain and have been going to the BH location for 15+ years. This Calabasas location is just not managed properly, they screw up our order every weekend LOL. Ryan the manager seems nice but must be scattered. I'm not exaggerating in saying the last 20 orders were incorrect.
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February 2021 by Shannon W.
The cashier and food was amazing. The management awful and just down right rude! I was with my family of 5 and we pulled 2 tables together like others had. We were about half way finished with our food as a man (who I can only assume was the manager) began to yell at us that we moved the tables and had 5 people sitting at it and then just walked away. We were shocked as to what just happened. My Mom with dementia was so upset not understanding why he was yelling at us she could not finish her food. I will never return to this location. You should be ashamed of yourself how to treated us, your customers. If this was a rule you should of had signage for us to know and we would of gladly followed it. But there wasn't so how were we to know.
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January 2021 by James Hoffman
Best simple French food in LA!And the Baguette is just fantastic.Thank you.
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December 2020 by Jeffrey Thomas
From the first moment you step in that place team give you a great feeling. Very friendly hosts, it is a kind restaurant to enjoy with your friends or with your date. Excellent food, professional chef de cuisine, modest price and nice service. Highly recommended.
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December 2020 by victor vallen
Nice selection of breakfast bagels
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December 2020 by Chef Cher
1st review: 2 starsHorrible non existant service & a great croissant but i was ignored for a long time and I finally just paid upfront. My 2nd review here with a much better experience. Thanks Amelia for the excellent service as my Server. A fine example of what is usually lost in Service today...Chef Cherryl