-
December 2023 by Dr. Kay S.
I took my MB GLB250 for a service. Jazmine Quintero helped me with check in and the service my car needed. She was cordial, professional and knowledgeable. I am very happy for that and will ask for her again next time I stop by.
-
December 2023 by Jackster C.
Very bad. Mercedes Benz service is usually very courteous and this location is anything besides that. Stay away from the Calabasas location.
-
December 2023 by Joy Lewis
Eddie was and is fantastic. He really went above and beyond on finding the issues and solving the problems. I have been to other dealerships for service and they are the best. Communication and transparency are second to none. Thank you again Eddie. Zach and Joy
-
December 2023 by Jouliet Rezvani
I enjoy working with Jason he is honest and knowledgeable about cars and I always gets best advice about my car thank you Jason
-
December 2023 by Kathryn Veda Vaughn Bogert
Excellent service. Immediately helped me without an appointment when I had an emergency situation while traveling from Northern California. I can't say enough positive things about their service. Highly recommend this dealership for service.
-
December 2023 by Sarah Illustrates
Jason at Mercedes of Calabasas was super fast and efficient with getting my car in and out for service! He was able to answer all my questions, and I will continue to go with Jason for all my car services! Thank you Mercedes of Calabasas for the continued excellent service!
-
December 2023 by Ricky Caruso
Edward Washington is my service advisor here at Mercedes Calabasas. He is very professional and has never let me down! He always gives me updates and lets me know when something’s wrong. I highly recommend this place.
-
December 2023 by Myanmar Mobile
My service was smooth and fast, and Eddie. Washington took care of me real well, and the car was service and runs like a champ. I called in same day, and I got an appointment with an hour of my call and before 4 pm I got my car back. Thank you, Eddie Washington for taking care of me. Raymond
-
December 2023 by Andrew Eskandari
Jason G was great answered all of my questions and made my experience 1000 times simpler. Quick in and out process I need a new key for my s550 Mercedes
-
December 2023 by Pablo A.
I brought my car here with a very trivial problem but got replaced couple of other parts as a courtesy, the customer experience was of highest level. I was pleased with the treatment of the car and with the treatment of my concerns. Particularly I can mention Andrew Tiango, a technical advisor assigned to my car, he was very professional and responsive to all my questions.I haven't dealt with the sales department here, but service one seems decent and steady when you have warranty. If you are repairing by cash that's another story.A pleasant perk from them: I was provided a loaner car while my car was in repairs for 2 weeks, the latest GLB 2023, top-notch!Can recommend this dealership for service and happy holidays guys!
-
December 2023 by Kathy Boyd
I just had another maintenance service with Jason G at Calabasas Mercedes Service . The service I receive from Jason G is excellent . I was going in for Ankle surgery and Needed help getting my car to the service dept. with no hesitation Jason had someone come pickup my car and helped me out tremendously I couldn't have done it without his top notch service . Trust me the reason I stay with Mercedes is because of service like this . .Thank you so much Jason I appreciate your service.Kathy Boyd 11-27-2023Thank You So Much to Jason he is a fantastic service Adviser at Calabasas Mercedes Service the Team that works along side him as well does a great job. Jason made it very smooth and easy. I use to always dread taking my car in, so Thank you again for all you do.. Kathy Boyd 11-28-2022Services: Tire rotations
-
December 2023 by Marta S
I recently had the pleasure of experiencing outstanding service at the Mercedes Calabasas. Eddie, the service advisor, went above and beyond to ensure my satisfaction. His professionalism, kindness, and helpful attitude stood out. Not only did he address my car issues swiftly, but he also did it without any unexpected costs. My car came back in perfect condition – clean and flawlessly fixed. I'm genuinely grateful for Eddie's exceptional assistance and the overall high-quality service provided by Mercedes.
-
November 2023 by Lauren C.
Zeev in the service department is the best! He's always a pleasure to work with. He really looks out for his customers and determines the best options for them without trying to persuade them in the more costly option if it's not necessary.
-
November 2023 by D Erstad
Jason did a great job as always keeping me updated and had my vehicle ready when promised.... Can't ask for anything more..
-
November 2023 by zuleika firpo
Jason M takes care of me when I come here all the way from Redondo. The service is great and they treat you like you're a regular.
