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September 2019 by Fabiola Palacio
(Translated by Google) I definitely do not recommend to this store a terrible service the person who says that she is the owner of the place is very despotic and rude is very bad has no feelings offended my daughter's ladies for her 15 .. watching them fat .. I commissioned her 4 dressed since July, they didn't leave, and when they left noles, I couldn't pay for those dresses, I told her and she didn't want to help me or want to give me back the money to the ladies, there are 200 that nobody wants to steal from me ... nobody buys there ...
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February 2019 by hernan hernanz
(Translated by Google) They do not accept returns, buy clothes and try to return them at the same time and they did not accept me they should put a big sign of the store policy.
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November 2018 by Gaby Olivares
Absolutely the worst service you can imagine. Told my dresses would not be in until after the wedding after waiting 3 months for them to come in and being fully paid off. Do not do business here, as we can't even get our money back. One star only because I have to, as this store is a disappointment and everyone should stay clear of this place.
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November 2018 by Nancy Curiel
Literally got yelled at once we stepped in the store. I was looking at the brand and the lady yelled at me and my boyfriend. She said the owner got mad if we were looking and touching. That the only way we could do that is if we made a deposit. Worst cumstomer service, we got yelled at!!
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April 2018 by Rachel Sotelo
This is not their address, now located at imperial valley mall. They deserve no stars at all!!! Mode N Beach has terrible customer service. Personnel is rude. They are not attentive to customers once you make the order. They don't keep in touch about your order. Each employee tells you a different thing in sizes, orders, and specials. First they told us that with $20 dollars you could submit your order and once the dress arrived you pay the full amount.... that didn't happen they made us pay for the full order And they didn't even order it . They said the dresses would arrive in 2 weeks and they would call us. 3 weeks passed and we hear nothing. We had to call them. Once we called they couldn't find the order .... they still hadn't ordered the dresses. They excused that they where still waiting for a bridesmaid to make her order ... even tho one of the bridesmaids had gone just a week before and advised them that she had canceled. They said they would call the bride to confirm, the bride did not receive any call. Also they gave us a coupon for $50 off on a dress $150+ . We came back with that coupon , selected a dress that was over $200 and they made an excuse “that not all the dresses qualifiedâ€. The coupon said nothin about that. Worst experience ever , will never never come back.
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March 2016 by Rosario Arreola
Mala me cuelgan el teléfono cada vez q llamo para mi orden se pasan la llamada una a otra q martha,q carolina afín de cuentas nadie quería tomar llamada
