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February 2024 by Aurelia Mariscal
Good attention and service.
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January 2024 by Faviola Villarreal
Very friendly and helpful.
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July 2023 by Mildred Manriquez
The worst place in the world to go pick up or get vaccinated. 1 hour standing in line on two different days to be told that it is always in another sale and with no signs in the store to guide you.
Always the same problem
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July 2023 by Francis Arias
I always visit Rite Aid because it is a convenient store and the staff is very courteous and friendly
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February 2023 by Paola Garcia
The employees are always SUPER rude and entitled. You can tell NONE of them know about customer service and do not care about your pharmaceutical needs. Don’t even think about calling because they will leave you on hold for 20 minutes. The drive thru is not worth it, you will be there for 45 mins - 1 hr. Worst rite aid in the valley.
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December 2022 by Alex Gonzalez
Such a horrible service I went in to pick up my sisters medicine and not only are they rude and they forgot one of the medicines. Worst pharmacy ever.
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November 2022 by John Chaparro
Inefficient, confusing lines , little to no help. They always say “I just got here idk what’s going on” or something similar to justify they’re lack of skill. Worst part is when they ask you for documentation only for them to not ask for it after you go home and get it. It’s like they care when they feel like it and then they just get over it. The pharmacist is actually really good, I feel bad for the poor quality help she’s getting but that’s to be expected from this town.Update: dropped off my prescription papers at 4pm on Saturday and it wasn't ready until 11 pm Sunday. So much for a 90 minute wait. Unbelievable.
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October 2022 by John Duffy
Called in 3 medications for refill over the phone to the Rite Aid pharmacy and was told by the computer that all 3 would be ready for pickup after 11 am the next day. When I arrived at the drive through for the pharmacy of the Rite Aid in Calexico I was told they could only fill one of the prescriptions and it would take them an hour to do it. Why did the computer tell me all 3 were confirmed as refillable if they weren’t and why did the computer say all 3 would be ready when they weren’t ready? Why does the pharmacy computer tell you one thing but the pharmacy employees tell you something else? Rite Aid pharmacy is the worst in Calexico but it’s the only one close to where I live and I am a disabled Vietnam war Navy veteran and I have difficulty getting around. Avoid this pharmacy if you can - they are rude and incompetent and their work doesn’t align with what their computer tells you which causes you to waste your time and gas on multiple visits for one prescription refill.
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August 2022 by Jorge Vargas
I give the Rite Aid pharmacy in Calexico, Ca. Zero Stars. They never answer their phone and are semi- rude. And I’m still waiting for my meds. Corporate please do something. I’m done going here. I’ll take my prescriptions to Walgreens. I need to put a star to post. People of Calexico stop going to Rite Aid. P.S. The ice cream cone is not worth it anymore.
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August 2022 by GM
Excellent Corporate PR Liaison to assist in customer service issues; in-store or pharmacy.Beware of more than half the pharmacy staff quitting every month or so.They rarely ever answer the phone or fill your prescriptions unless you tell them in person and wait.Sometimes, you have to come back several times to get it done.If you ask for delivery, make sure to note when they say that it will be delivered.As soon as you get the delivery, check the contents in the bag.Three times, I have had bags with my name on it but that had someone else's prescription bottles inside of the bag.Other times, they would say that I didn't have a prescription for something and let it expire.Or, they would just not continue to fill it even though I asked them to, repeatedly.Corporate got involved several times to help me out.It only helped once each time.Beware, if you depend on medication to stay healthy.
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July 2022 by Draco Arbona
Worst place to get meds every month is worst than the month before.this is not new its been like this for years
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July 2022 by Team Lethal
It's already 7:10, I've been waiting for 10 minutes and it's still closed. The truth is, they have terrible service in everything. I've already had bad experiences. This has been one of the last.
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July 2022 by Fernando Flores
They have efficient treatment
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July 2022 by Adriana Cardenas
Good place, many things. And now due to a great pandemic
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July 2022 by Ricardo Pantoja
Bad customer service...transferring my prescriptions to CVS.
